WiseSalesReviews 87

They are a bait, take your money (even though they said "item in stock and will ship in 2 days") and then try to sell you something you don't want. LONG story short - took my money and would not refund it when I was not interested in other options they were trying to sell. Ended up hiring an attorney and contacting the Illinois State Police and threatening to have the manager arrested before getting my money refunded 3 months later. Was treated like a 2nd rate citizen once they had my money. Don't ever consider this business for anything!

http://www.wiserental.com/
This is another company they own...

Their contact page is the same as amazon for address. See http://www.wiserental.com/contact

Address for contact info is the same, see amazon site. Look in the policies tab. The link will bring you to the shipping page. Just look to the right of the "shipping tab" for the "policies tab" at http://www.amazon.com/sp?_encoding=UTF8&asin=&isAmazonFulfilled=&isCBA=&marketplaceID=ATVPDKIKX0DER&orderID=&seller=A3LYBZJQDRIZXY&tab=shipping&vasStoreID=#aag_shipping

Ordered a generator May 18,2015 and everything was good. Waited and waited for it to be shipped, finally called and was told that it was on back order. So I canceled the order with the thought that they would refund my money. Here it is November 30 2015 and funds have not been credited back to my account nor can I reach anybody after many, many phone calls and e-mails. I think I just got scammed. If you are planning on ordering from this company DON'T

I was shocked to see all these negative reviews! I purchased a Toro snowblower, and later a Bill Goat lawn vac from Wise Sales in 2013. I had no issues whatsoever. The prices were good and I received both machines in just a few days. Something must have changed since then. I have no idea what that might be, but I feel sorry for all the folks who have had bad experiences. Seems the company's website is down so they must be out of business now.

Order a generator in July 2015, never arrived, explanations were always "try next week." Now website is down and no answer on phone #.

I have filed a complaint with the Illinois Attorney General for fraud, and I plan to sue Wise Equipment in the coming month. Would recommend others do the same.

Thanks!

Mark

Possibly the worst ever online sales company ever. I placed an order 02-Jun-2015 and was immediately charged. One month later I called to check the status and they told me they never had the product in stock but would arrive in inventory in one week. Two weeks later, I called again and they told me they do not have the product and may arrive in 2-4 weeks. At this time, it is now 25-Aug and I called to once again check the status which was informed they do not have this product. After this long wait for a product to arrive in their inventory, I requested a refund. It is now 02-Oct-2015 and still no refund. I was told 10-14 business days. I would never purchase from this vendor ever!

Ordered a generator from this place (Wise Equipment & Rental) never got the generator and still have not received my refund I asked for.

Ordered the generator on 14 May 2015.

They cashed my check on 29 May 2015.

Talked to them on 27 July 2015 they told me they still had not received any generators and they were still on back order. So I told them I couldn't wait any longer to just refund my money.

Called 10 Aug. 2015 about my check they claimed someone had screwed up the paper work and it would be in the mail that day.

Called them again on 24 Aug. 2015 about my check. They told me that the owner of the company was signing the check that day and it would be in the mail.

Called all day 14 Sep. 2015 no one ever answered the phone.

Called on 15 Sep. 2015 talked with them and they told me they would have their billing office contact me. Ill believe that when it happens.

If you got to their website it says the number one priority is customer service. Well maybe they should go into the manure service, they would be topnotch then. Because all they do is serve up a bunch of crap. Worst company I have ever done business with.

WORST experience ever buying online from Wise Sales. DO NOT BUY FROM WISE SALES. IT IS A SCAM. THEY ARE INTENTIONALLY RIPPING OFF THE CONSUMERS. They will take your money in a hot second and then not answer phone calls or emails. I had to get Bank of America involved to dispute the charge to my credit card for undelivered goods. My review is much like the others, I ordered an "in stock" automatic transfer switch part RSS200-6869 on August 27,2015. They show 8 in stock right now! It was never shipped, I never got it and my online account status at Wise says they are processing the order BUT THEY CHARGED THE CARD IN FULL MORE THAN 3 WEEKS AGO. UPS only takes 5 days - I smell a RAT. I emailed 4 times last week asking for help - NO RESPONSE. I called on On Saturday 9/5/15 and some kid said they were back-ordered and I would have it in "a few days". I asked for a name and he hung up. I waited a week and then called 6 more times. Nobody answers the phone. It rings and rings until timing out (a LONG time). Now the phone goes to a message that says it is disconnected. Bank America realizes this is bad business and are coming to my rescue and crediting my card back and handling the dispute directly with Wise Sales. BE WARNED that these other reviews, much like mine, are not isolated incidents. DO NOT BUY FROM WISE SALES. THEY ARE A RIP OFF. It is sad that they are obviously going out of business and ripping off as many people as they can along the way. Very evil.