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Review of WhitePages

WhitePages reviews

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77 reviews
Categories: People Search, Telephone
1301 Fifth Ave, Suite 1600
Seattle, Washington, USA
Tel: 206-867-5309
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77 Reviews From Our Community

Rating Distribution

Detailed Rating Summary


All Reviews

1 review
0 helpful votes

Thanks but no thanks! Looks like y'all have some improving to do!

Ask Susan about WhitePages
1 review
0 helpful votes

When was looking up a phone number an act of Congress or inundated with so nah by ways of selling me something I don't want?
I will never think of white pages the way it use to be.... Helpful

Ask Melba about WhitePages
1 review
0 helpful votes

White pages is a nightmare!!!
They will not take your info down, contacted my district attorney to get after this $#*!e show.
Hope they go out of business!
Evil Company!

Ask Sophie about WhitePages
1 review
0 helpful votes

I used this service once, and out of curiousity while I had it, I looked myself up. They had me listed as deceased! All of the other information was correct, so it was me for sure. I emailed the company and thier solution was to delete me alltogether. I am not so concerned with that as much as what it means. The information on here is sketchy at best.

Ask Cynthia about WhitePages
1 review
6 helpful votes

This company will continue to charge your credit card for months after you sign up. You can call and cancel but they will continue to charge your account even if they verbally tell you that they will stop the charges. I would not EVER give them your credit card number. Their customer service is horrible.

Ask Lisa about WhitePages
2 reviews
24 helpful votes

For to advertise as it does with glowing promises, you are better to go Spokeo, which will provide the same worthless information but at a lower cost. 19.99/13.95. If you are looking for location of friend or family that has lived at same location for 25 years either will do. If it is important to find someone in a town for less than a year. Forget it. The Premium Membership nor a Premium Member Report is not VERIFIED! Do not miss this fact.
I went to whitepages to find a professor, nothing!!!!! then searched for wives name, nothing. They were still recorded in original address. Did Whitepages even offer to remove charges to Premium Membership (thought it would provide more details). I made a big mistake. If you know of an up to date people search, I would love to hear it. Save your money.

Ask cheryl about WhitePages
1 review
6 helpful votes

You can't use it unless you pay 30 bucks a month. No thank you I'll go open my free telephone book and look up a phone number that way.

Ask Tirzah about WhitePages
1 review
17 helpful votes

No longer does this site provide you with address information - it's all just a scam to sell other services.

Ask Anne about WhitePages
1 review
13 helpful votes

You put in your information and go thru all the waiting for a free address search and when you come to the end they want your credit card information. What a scam. Stay away from this site if all you want to do is find out an address.

Ask Lorraine about WhitePages
1 review
11 helpful votes

My records have gotten mixed up with those of at least 2 other people with my (relatively common) name. It says I have 26 arrests and citations! I've never been arrested & have gotten 2 tickets. When I tried to edit the information, I was told I couldn't, but I could have my listing removed IF I signed up for an account (ie gave them more information about me). Even then, some of my info is on the other people's accounts. Ugh. Just terrible!

Ask Jessica about WhitePages
1 review
1 helpful vote

I used whitepages to get in contact with some of my old friends. I started with just a name. The site asked me questions to determine whom on the list of people with that name was the one I was looking for. It included there age and family members in order to help me identify them. That was extremely useful and I found them. The phone numbers were old and either deactivated or connected to a new owner of that number. The address was current which eventually enabled my entry in contact once again. So it served my purpose in trying it.
I signed up for the premium trial of just a dollar. Later they charged me for the premium version when the trial ended. I sent an email the same day I saw the charge and was extremely pleased to receive a response in under an hour time. Extremely fast and the customer service helped me out with the situation immediately. I have never had such a quick and helpful response from customer service before.
Summing everything up, they provide the service the market. It is just public records and not private phone company records which is sad but understandable. But if you have any concerns you can rest assured that they will do their best in an extremely timely manner to apply.

Ask Victor about WhitePages
1 review
15 helpful votes

You can no longer just get a phone number! What's up with that?

Ask Joy about WhitePages
2 reviews
25 helpful votes

I have opted out of what sites are possible to go to this site and find my information and my husbands information incorrect. Also information I do not want out there. I was told there is no way to change it. I am linked up with the wrong people and I do not want to be.

Ask l about WhitePages
1 review
11 helpful votes

Draw you in stating "free" reverse number lookup, then refer you to "partner Intellius". What a bunch of BS. Why can't the average person access free telephone databases like these scam artists do? Oh, that's right.... Money, payola, bribes, etc. Wish I could give them zero stars.

Ask Charles about WhitePages
1 review
9 helpful votes

If you just need a quick phone number, look elsewhere! This site takes FOREVER, then tries to sell you background info. Shows "progress bars (almost certainly meaningless,) then a "progress spinning circle," then offers to sell more than you need. Quite a shame . . . it seems white pages dot com USED to be a useful resource, sufficiently funded by minor advertisements. No more.

Ask Kim about WhitePages
1 review
15 helpful votes

Whitepages dot com baits you in by saying "free" this and that, but when in comes down to it, they only want your credit card number. Flat out crooks who are no better than robo calling telemarketers. ESAD whitepages dot com. ESAD.

Ask Great about WhitePages
1 review
9 helpful votes

This is a terrible site. I got more information from google than this site. It's just not reliable enough. I feel I have been robbed of my 19.95. Read my review and don't waste your time nor money.

Ask Rosane about WhitePages
1 review
18 helpful votes

Whitepages steals information! They gave out my phone number, and the directions to my house! This site should not be giving out this information on the Internet to anyone,
especially without consult/permission, anyone can search a random name and find out where you live! I found myself, and wasn't subscribed or associated with them, and they still gave me that information! Plus, they won't take down your information when you ask them to!

Ask Maggie about WhitePages
1 review
13 helpful votes

If I was you and I am not I would not do business with these folks $1.00 for 7 days Tried that and cancelled within 3 days yet they billed my credit card for a month. That is dishonest.
Besides that they sold my email address. Receiving huge amount of junk mail

Ask William about WhitePages
1 review
10 helpful votes

Complete fraud. Even if you don't sign up for free trial, they make it seem like giving them your contact info will give you access to your first report, even though it won't, just so they can sell it to others.

Ask e about WhitePages
1 review
14 helpful votes

I signed up to search one person's name for one month and they started charging me for every month. As I read the review, I discover that I am not the only person that this has happened to. This appears to be their M.O. of how they get their income.

Ask Karen about WhitePages
1 review
8 helpful votes

I purchased a record, my own, & half of the things on it had nothing to do with me. They had me owning properties that I never owned, people associated with me that I never heard of, e-mail address that I never had. You can't trust the info. they give you, who knows where it came from !

Ask John about WhitePages
1 review
8 helpful votes

I signed up for the 10 day trail for $ 1. They then went and billed me $ 29.99 on the 10th day. I called to cancel and they said they would. The following month I see another $ 29.99 charge on my credit card. So now I have called my credit card company and they will credit me back the money. It is amazing this company is still in business with all the customer complaints. DO NOT DO BUSINESS WIITH THEM

Ask k about WhitePages
1 review
10 helpful votes

Fraudulent ripoff. They have outdated info and dupe you into thinking you will get more than you do. They will charge your credit card monthly even though you just buy it as a one time search! They, of course, don't answer the phone and you wait on hold forever and no one answers. DONT BUY ANYTHING FROM THIS FRAUDULENT COMPANY. Instead, report to attorneys to get a class action filed against this useless rip off.

Ask Kindy about WhitePages
4 reviews
73 helpful votes

Many other reviewers hit the nail on the head. Whitepages takes personal information that is not public such as phone numbers, birth dates and family members and displays it on their site for everyone to see. Their opt-out doesn't work because once your "profile" is removed, they will put it back up within a month and hope you forgot about it. The most disturbing is that they publish personal/home/cell phone numbers and claim that they are public record. They arrogantly say they will not remove phone numbers from their site because "the phone numbers aren't attributed to a person" and they are "public record". But they forgot that if you click the phone number it goes to a page where they ask for your credit card info to purchase a report of the phone number, listing the owner name, address and other personal info. THEY PROFIT OFF OF YOUR PRIVACY AND PUT YOUR LIFE IN DANGER. So, they do have your personal info attached to the phone number which they claim is so mysterious. Also, everyone should know, in order to remove a name and address type of profile about yourself, you need to provide them a phone number to confirm that it is you. They have all your info and its for sale. Shut down those sub human filth once and for all. Submit a complaint to the FTC at and through your home state's attorney general/governor's consumer protection division.

Ask K about WhitePages
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6 Questions & Answers

Below are questions from consumers with answers from the WhitePages staff and other consumers. Do not write reviews in this section - click here to write a review
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3 weeks ago
A: Contact your credit card company. I have had many bad charges reversed by bad business practices. My bank, Bank of America, even credits me the money and then goes after the they believe me. Good luck!
2 weeks ago
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A: They want you to go to their site and give them even more of your personal info to remove yourself. Them crooks sell our info. I didn't give them anymore info there for I'm sure they are still selling it.
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