WhitePagesReviews 87

DO NOT WAISTE YOUR TIME OR MONEY IT IS INACCURATE OUTDATED YOU HAVE TO SUBSCRIBE TO EACH THING AND PAY FOR THEM TO GIVE YOU NOTHING YOU DONT ALREADY KNOW!

Signed up with my email address, now they say my account doesn't exist, yet it's STILL CHARGING ME. I made my account which was the premium version expecting to be able to cancel the subscription. Now, when it charges me, I can't find the details when i go into the transaction of the account (cashapp card) or even any information on how to call whitepages. It's ridiculous that they don't have any sort of customer service support. I have no idea what to do except keep my cashapp card completely empty so that it won't charge me. I'm sick of seeing the notifications pop up of it charging me.
I feel like there's literally nothing I can do!

Paid for a one-time report. Oops, my bad, I wasn't paying attention, I needed more than one report. So I paid for 20 searches per month. First search came up but "show more" didn't work even though there was more content previously. Typed in the second search and all I got was a page trying to charge me AGAIN for a subscription. Total scam site. My fault for not just going back to BeenVerified to begin with. White Pages used to be my go-to site. Not anymore.

I was going to have a job interview. It was at a person's house. I just wanted to check out the person to be safe. I went to WhitePages to get a background report. They looked up the person and I paid $12 and something. I never received the report. I created a help ticket. I got the run around. The report was there supposedly. Finally, I got an email several days later saying your report is ready. So, I logged in and clicked on the report. It took me to another pay part and wanted a membership fee. I was desperate for the report and had already spent over $12, so I agreed to pay another $5.99 membership fee. Again, the report showed nothing and wanted even more money. Now, they wanted $19.99 to look at the criminal records! I called customer service. They said because I looked at the report? (with nothing on it) that they would have to charge me a $3 and something fee and then they would refund me $8 and something. REALLY! They also gave me instruction on how to cancel my membership BUT what they show on the screen is no where to be found on the account page I have. What a nightmare! Never doing business with them again.

When you are looking someone up through Whitepages.com, you have to click on all of the phone numbers to make sure that it is the right number for the person you are trying to look up, you get one deduction from your lookup count for every number you click, which can be a lot of bad numbers for one person. You also get a deduction for each person you click on after looking up an address, which you get a deduction for each address you look up as well. You go through your lookups fast.

I got charged to use this site but they got me no answers to where someone is now located. There is no customer service phone number to call this company at all, unlike Spokeo.com. Spokeo has a customer service phone number that you can access 24/7. I even got my money back from Spokeo.com because I could not get any info I needed, but I got a refund from Spokeo.com, which makes them an ethical company. Whitepages.com are absolute scumbags that will take your money and probably will keep charging me on a monthly basis, of which I will have to go to my bank to do a chargeback against them. But Spokeo is much more honest as far as that goes. I advise everyone not to waste any money by giving this company your debit or charge card. I am sorry I did!

This company is a scam! Once they hook you, they will NOT cancel your subscription and provide a BOGUS gonna number to cancel or call for customer service (800)916)-7806. I signed up for the 5 day trial then requested immediate cancellation the same day. My trial period ends 11/7/2023. When I tried to cancel online I received notice that I would be billed again on 11/8/2023 and cancelled on 11/8/2023….after my trial period! DO SIGN UP! This company will be reported to BBB. After I wrote this review these ppl had the audacity to ask me to upload a pic of my proof of purchase "to boost my review's visibility."

The 'results' from White Pages are often misleading and fake. Irrellivant results, invalid phone numbers, invalid personal connections to other people, etc. This is not a trustworthy site.

I had unlimited searches under Whitepages/premium for around $9.95 a month going back 7 years. Then I lost my email account and needed to update the email. The account went unpaid due to an expired credit card and the messages were going to the defunct email. So when they shut me off completely and I tried to get it straightened out they would not reinstate my old plan and said I had to go with the new plan. I got a deal on a different people search software that gives a lot more information.

Over the past decade I have contacted White Pages multiple times to remove my personal information off their website. They are offering my cellular number, address, employment, and information on my family members to sale to the public. Although much of the information White Pages has is old, outdated and no longer accurate, some of their information is accurate and it places me and my family members in jeopardy. I have been the victim of fraud. Someone used an old address found on an online broker such as White Pages to file my taxes. I had to submit a Fraud Affidavit to the IRS. I also have law enforcement in my family who are close relations and white pages continues to list their information alongside mine as well. Every time I have contacted White Pages they have removed the information but they soon after repost it again. The fact that White Pages continue to Repost information they know is inaccurate, after removing it, violates the Deceptive Trade Practices act of my State because White Pages continues to act in bad faith and act deceptively. White Pages also demands a cellular number which they make the person affirm 'belongs to them' to submit the removal request even though on their site they SELL the cellular number of the individual. I have gotten hip to this and I download temporary one time use numbers to communicate with white pages by. I also use a temporary address and email. I want White Pages to stop aiding and abetting scammers by providing them with easy access to highly sensitive personal information on individuals. I also want White Pages to remove my information for forever.

I pad $9.00 for a weeks membership and knew after 2 hours it was a complete rip off you dont need to pay to get same info, I have now been 3 days trying to cancell before they automactilly up grade me and it cannot be done. I have had to cancel my creit carsd to stop them, DO NOT GIVE THEM YOUR CREDIT CARD INFO unless you want to be a life member. The absloute worst rip off ever

They compile and publish sensitive personal information without permission, thereby endangering innocent people. They should be sued. They have put me and my family in immediate danger multiple times and are aware of what they're doing. They graciously provide what they refer to as an 'opt out' then turn right around and recompile and republish everything again. They are unscrupulous and they need to be stopped before they cause the death of unaware innocent people.

Expect multiple charges of $5, $10, or $20. I signed up for $20, and the background check that should have come with that was charged separately. I got a message saying my additional background check already paid for would expire, so I used the credit and was charged $4.99 im disputing the charges. Stay away from this group.

I spent $19.00 and was told a person had a new address. I went to check, and the address had not changed. Whitepages said if I needed more information I would have to spend another 20.00. Complete rip off with VERY little information.

Do not use these knuckle dragging, spamming cowards. I wouldn't spit on one of their coward employees if the human sewage was on fire, begging for relief- unless I had a mouthful of gasoline. DO NOT TRUST THEM WITH ANY INFORMATION! THEY WILL STEAL FROM YOU! (I. E. MONTHLY FAKE CHARGES, ETC.)

Beware strangers bearing gifts. Whitepages is useless. I was double charged for a year and only had one complete address & phone number after two years.

Out of 7 of my persona landline and cell phone/phone numbers... NOT ONE came up with the right information! I have had my personal landline number for 42 years and the information provided (search) is TOTALLY incorrect! Found the number but everything else associated with it is not accurate, beginning with the name! BEWARE! You cannot rely on the information is spits back at you! I chose 1 star ONLY because a 0 is not available!

Paid a one time fee of 9.99 to get info on my sister so I could let her know that our brother is not will. White pages showed a cell number, I called and they never heard of her and told me they had that number for 5 years.

I used to really enjoy this site. All I need is a quick reverse phone search to determine who called. Their new format requires that I log out and back in again after searching the number. There isn't even a way to simply log out and back in again before the search. Every search sends me to an "upgrade for more money" page. What used to take a couple of seconds now takes a couple of minutes and I'm PAYING for this headache.

Companies like this are eating consumer $#*!T (their data) for a living. They steal your data from credit card companies and sell on their site. The PII is protected by the laws of this country, but companies you deal with lie to you that they protect your data and privacy.