Hollar

I ordered in April. Had shipping insurance that they offered at that time. No package received. I've been asking for a refund for months now, it's September. No product and now they send me $2 of my $47 purchase. Scam!

I have employed holler shopping agency twice and both times they have come up with excuses for not to deliver. I've paid for the service twice and no one will give me a refund. Think twice before you hire this company

Never received package they stated was shipped. Email correspondence with them has been less than professional. My credit card was charged, however they now state they cannot refund because my bank refused to accept. Thieves! Avoid!

I ordered back in May. They provide you with a bogus tracking site. The site says my items were delivered on July 14th. I never received any such package. Now I am getting the run around. Lesson learned I guess.

I placed an order on April 28,2023 and followed the tracking until May 10,2023, when they said that my package was delivered to my community mailbox. My package was never delivered to my community mailbox, I have sent multiple emails with a response from someone named Vivian who keeps sending me the same tracking saying my package has been delivered. This is a scam, I never received my package and they charged my credit card. Don't trust this site!

Ordered in late April and finally received order detail on May 4th. Have not received any tracking updates! It is now May 18th. No response to my emails. Greatly concerned and upset that I took a chance on the company.
Michelle

I placed my order on 5/17/23 and waited for 27 days for it to say delivered however, it wasn't received by me. Still as of 6/19/23, I still haven't received it. I've email Hollar 3 times and not response.

DO NOT ORDER FROM THIS COMPANY!
Placed an order on May 20th. Supposedly delivered on June 24th. Emailed them, said to check with my neighbors. Emailed that no one has my order. Offered to refund or reship. Told them I wanted a refund. Offered me 50%. Said no, 100%? They kept trying to get me to accept less than 100% saying that they had lost $ too. There was "shipping insurance" on my order so there is no way they are out anything if this was true. They finally agreed to 100%. Got an email that they refunded me $2.58 "to reach my bank within 5 days". Never received. Emailed them again, got another email that they refunded me another small amount. Nothing. Store is now "closed". Can't reach anyone. This is a scam. I knew it was too good to be true. Any reviews saying that they are anything but a scam, are a scam.

I ordered clothes. And they kept telling me they were coming! Instead I received a ring! They told me I was going to get a gift for my inconvenience and kept saying my order was coming. Now they say it was delivered! It was never delivered! Just a dumb azz ring!

Placed an order, was sent alleged "tracker" to follow delivery progress, after a month tracker says "Delivered", but not to me! Wrote to them and they apologized and said they will send out again. Waited another month with new parcel Tracker number. Again says "Delivered" Wrote again (BTW all replies begin with Dear,_____nothing! Then they tell me apparently I don't know my own address and because of "Their" suffering a loss they will only refund 60% of my purchase. I have 100% of NOTHING!

Ordered shoes in March and still no shoes. Was told they delivered in May, but no shoes and post office said they were not out for delivery. Customer service said they would resend with tracking number and I would need to sign for them. Tracking said they were delivered today, but I did not sign for them or receive them. These were summer shoes, I just want my shoes.

I placed my first order tracked the package it said arrived but it was not delivered to my home! I contacted them and they apologized and said they would resend my order! This time they offered to sign for delivery which I agreed! Well I waited and again it says delivered but it was not delivered to me! Was really looking forward to my items but, when it looks like it is to good to be true it usually is!

To sum it up, I just sent them this email...

To Whom It May Concern,

Back in November, I order a few items from your company. I am a regular, loyal customer who has purchased many items in the past. I have recommended you to friends, family and co-workers. With this last order, I was missing the "Light Up Love Box". I immediately called customer service and was told it would be shipped out right away. Two weeks later I received this "Love" box. As you can see from the attached photo, it is clearly defective and would serve no purpose as it is not even a word. I am extremely unhappy with my last experience with Hollar and very disappointed. I have never had an issue shopping with you in the past and after all of this I am not sure if I ever will again. Please kindly refund my $5.00 and take me off of your email list.

Thank You and Have a Wonderful Holiday,

One item I bought (the most expensive one actually) was a set of 6 rainbow skull shot glasses, and three of them arrived shattered. The blue one was a real disappointment because that was going to be for my partner who loves blue, and the purple one for my sister. The box also was crushed on the side, with very little cushioning inside. Other than that, the shipping was pretty fast, and most of the items I bought were as expected. Might buy non-fragile items from them in the future.

Update: In response, they gave me $5 store credit (the value of the item), which I never got to use because
A. You still need $10 pre-shipping to check out, so I'd have to spend $5 MORE of my money to use the $5 store credit
B. It expired in like a week
Plus, they no longer had the shot glasses I wanted.

Are you serious, placed an order on Saturday. Next time I went to app, they closed the account. Refuse to answer emails. But my moneys been removed from my account. Shady business. Prices change, they change in your order be very careful. Product are crappy

Called twice in one week during my half-hour lunch break and after 25+ minutes waiting, no one answered each time. Used their main number *******119.

VERY sketchy - especially, when they're charging monthly subscription fees ( Club Orange) but won't provide basic customer service for you.

I wanted to cancel it because I don't see myself making any future purchases after I saw the quality of my first order.

Order a spray bottle for $2.00... the top doesn't even stay on. I realize it is only 2 dollars but can we ship what is ordered? Then you charge $4.95 to restock it after I send it back... BS. Called Customer Service and was on hold FOREVER! I am done. You sent me an email asking if I would recommend Hollar.com... not at this point. Also, I am receiving messages from my bank card that purchases are made in California on my card in the amount of $500.00. They cannot connect you or your staff to these purchases but I have no business in California other than Hollar.com retaining my bank card number.