Flipkart's courier service is very bad. They use Delhivery courier service for product delivery, and those from Delhivery always deliver the product 2-3 km away from my home. Many times, it has even happened that I didn't receive the product, or it wasn't returned, and all my money got wasted. From now on, I will never use the Flipkart app again.
I got a delivery of Puma shoes without any tag on it. I objected while getting the delivery but delivery person gave it to me insisting that tag is not an issue. Now when I am having issue with the fit of shoes and I want to return them back, Flipkart is rejecting my return request. Customer care agents are not able to handle this matter. Sometimes they are raising return request under fit issue and sometimes under multiple issues and sometimes under MRP tag missing issue and everytime seller is rejecting my return request. This process is going on since last 7 days. Now my return window is going to close in 3 days. I am seriously planning to moving to consumer court, not only because of these shoes but the amount of mental harrasment I had to face due to this issue. I wanted to give these shoes to my servant on this Diwali but you people ruined it.
Necessarily delivery is getting delayed logistics for no reason. Flipkart makes lots wrong commitment and this is not the first time happening from Flipkart. Discription on the portal is completely different from reality. Also, i have been trying to call customer care number since 3 days and the numbers are inactive. There is no proper customer care service or team.
I am a flipkart customer for 5 years now but its service is very very bad now you people are just feel nut to support it amazon is always the best,I have come across many scams, even the main customer is not valued, the questioner is not valued, this business is only going to be planted. Just make more noise and so you people Wake up people, what will happen if you buy from a company that does not value people's rights and grievances
One of the worst online site in India delivery boys are completely fraud even you give ur real address they would not come, if you tell them to come my address they won't come earlier they ask for the OTP. I ordered 4 Bluetooth headphones from my friend's flipkart app and paid online of Rs 7100 but they didn't give a single one and they delayed 4 to 5 day in bihar finally I cancelled 1 amongst 4 now delivery boys is telling maybe he is not sure that he would deliver the product tomorrow or not. That was for gift to someone I personally recommend don't trust this flipkart anymore even though I will never purchase anything from this website in my entire future. $#*! you flipkart.
Flipkart was very good earlier.
But now a days it is giving very poor services & taking 4-5 extra days to deliver your product than the given timeline.
I personally recommend people, dont buy from flipkart, please use Amazon instead.
1.i have been more then 10 years using Flipkart Flipkart.
Sorry to say this is recent incidents.
1.brought rice_Sona masuri with high price.while cooking very next day could see warm on this.
2.Brought trademill.Pic was different when I got real product.Leg space very less.I wanted to refund.They changed immediately return policy stating replacement can do.
3.They show one price product and when you click link product rate is different.
4.Product quality is worst and return policy is again night mare.you have to rethink before but any product from Flipkart.
Customer care don't bother about customer.Difficult to connect them some time and your issue will never fixed.
Simply they say we can't help vendor don't accept returns.
Flipkart is no more trust worthy now.
Products you order some time miss 1 or 2
My aged parents are suffering because of Wakefit and Flipkart. The worst experience ever. They first cancel the order after the delivery date (>7 days). Then they ask you to reorder only to cancel again. The resolution this time is to order again, I order again the 3rd time and they cancel again. All this while the product is still in stock to purchase. Wasting 2 weeks waiting. They don't keep their promises. The seller Wakefit is a cheater, still selling products on Flipkart and Amazon and product is in stock even now. Even fk service can't promise me if they will deliver it this time.
Purchased a Treadmill costing *******/- But it became non functional during warranty. Neither Flipcart not the brand Reach did anything so far. One month had passed after reporting the problem.
The worst e Commerce site / app one can ever visit.They never meet the committed date and they give a time line as will be delivered by 11 PM we waste our time waiting for them and they shamelessly change it to next day without the permission and guess what;next day same story repeats. ANd you call the help desk the standard answer is we apologise and the other favourite response is we will check with back end team.the worst backend team they have got and the logistics partnrr ecart is another useless and inefficient cog in the wheel. DO not use this site if you are looking for a decent shopping experience or if you are looking for value for money or mental piece.All those are flipped in flip kart to the road
Flipkart doesn't care about it's customers, it doesn't publish any honest review, blocked them, see e.g. of my review blocked for Amazfit GTS 2e smart watch "I got this product at a good discount 3400, next day I saw price drop to 2400, big disappointment. The other issue is i didn't notice there was no return policy it's only replacement, it looks like the product is very old and the battery life is very poor, didn't even last one day with all the features turned onlast one day with all the features turned on. With only sleep tracking turned on during 1 night, battery dropped by 30%, so overall not happy as I wanted good battery life"
Worst service from loggestic in Bangalore specially grocery.
Please don't order grocery in Bangalore specially Marathahalli location loggestic partner is very very giving bad quality product even delivery boy is also not professional don't even know how to behave and talk...
Pls don't use Flipkart. You can go for other sites.
Bought one asus laptop with ******* but received a damaged product. Now they are not replacing it. Never ever trust them. Says something and does another thing. Customer care is pathetic. Amazon is far better than them.
Was sent a completely different item, customer care keeps delaying, system isn't updated and they keep putting me on hold. Horrific experience. I shop a lot online but no shopping portal has been this unorganised.
On return request no one came to pick the parcel until return policy in days once the period is over everything runs smoothly. They are cheating customers, very bad experience about the recent purchase of car vacuum cleaner, I never going to buy anything from flipkart
If there is an option to give negative stars please tell me. Sharing personal experience - Wheat flour was delivered after 17 days of order and that too in a carton which had flour coming out of it. Highly recommend not to use Flipkart services even if for free! Rest is your choice.
We have ordered laptop, which was promised to be delivered in 7 days. But it did not reached after 16 days. No intimation, no communication. No place to contact/ connect. No responsibility, cancellation by supplier directly, money refund still delayed. Everything outdated in this times. Now I don't wonder why Flipkart is lagging behind and am sure heading to end
Flipkart has the worst customer support. They will just support you in telling what is already there in your app. No value addition. My 2 products went missed by logistics partner but Flipkart did not provide any remedy.
I was harassed by flipkart for more than 25 days regarding my furniture warranty policy. They denied to help and threw my valuable time in garbage. I'm along run customer and using flipkart since decade. Customer care executives are very ill informed. They have auto generated some msg which will come after every conversation which r useless. And every time there will be a msg that issue got resolved which is completely untrue. I'm fed up with flipkart service. I will recommend everyone pls don't trust flipkart on such costly things.
I wish there could have an option of giving 0 as review but unfortunately we don't have. They took my money stating that they will deliver in time. But no delivery done in time, then they asked to provide them with 3 more days and it will be resolved yet no response post 3 days and now they are just keep updating time but no answer and resolution. These e commerce sites are getting into the nerves now a days. Not only this, they update false tracking as well. Pathetic service. I swear not to purchase anything from Flipkart anymore. Once my money is back.I am gonna delete my account from Flipkart.not worth trusting.
Answer: Worst experience with call center people working from home. I have receive damage product. After the request for call back. Bloody they call and putting call on mute for time. Customer should die saying hello hello any one there or not. Not in network area. Top of that saying customer is wrong. Wow. Fraud, cheater, lotoofying money
Answer: ''''''''''flipkart verified Flipkart customer care contact number (+91) 74,396,648,26 all shopping regarding call now
Answer: We will check your request. Please contact our customer support. And mail us your details thx
Answer: My issues I am ordering for fire boltt hunter but different products received I am calling filip kard but date change again and again not resolved my issues very bed experience
Answer: Please share the order Id so that we will contact the hub and take necessary action so that these type of service hiccups do not repeat. Team - Customer care - Flipkart.
Answer: Yes comparing to others the customer support of flipkart is bad and need some work to be done on it
Flipkart has a rating of 1.6 stars from 991 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flipkart most frequently mention customer care, delivery date and return policy. Flipkart ranks 591st among Marketplace sites.