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flipkart.com
India
1 review
0 helpful votes
Follow VijayaKumar B.
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Totally third class flipkart.
September 5, 2023

Waste of money... there is No In-time delivery.
They simply give messages everyday, sorry that your order delayed... If called costumer care they even don't no what is our issue...Very strange... Third class flipkart app and web... They looting public Money...

Date of experience: September 5, 2023
India
1 review
2 helpful votes
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Very very poor service
June 18, 2022

This is bringing to your notice that, I have ordered mobile on 16th June -2022 to gift to my brother on his special day, which plan was totally ruined because of your bad service. Mobile supposed to be delivered on very next day which is not yet delivered, this would be the my first and last order with the Flipkart and am not going to leave this simply getting all the documents are ready to file a case against your esteemed company in consumer court.

Same thing will be posted in Google review also

Date of experience: June 18, 2022
California
1 review
1 helpful vote
Follow Ashok S.
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Trash products not only one product in general Flipkart itself is trash company who is looting poor people of India, I ordered 3 oximeters for my different family members, all of them were defective and i scheduled return for the same the day i received it but it was never picked up by flipkart. I contacted flipkart they opened case and closed it 5 times in rows but it was never picked up for return. I lost around Rs 5000 in this defective products. Flipkart complaint is complete fraud they open case and close it without any explanation.

I suggest everyone in general please stay away from Flipkart because they are even worst than local sellers who don't not accept return in a day or two. Flipkart return policy is total scam. Ideally all the consumer should make a group who were defrauded by Flipkart and lost money and should file joint consumer complaint against them. I am open for to file consumer complaint against Flipkart.

Date of experience: June 10, 2021
India
1 review
1 helpful vote
Follow Sudha J.
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2 days back I ordered few products from grocery but 4 products were missing including the free pkt of sugar I get when I order for more than 800 Rs.For the sugar they charge only 1 ₹.when I noticed 3 items plus the sugar is missing I complained about it they just refunded me 1₹ and refused to give the refund of 3 products. Again I called & complained about it...this is the 2 nd time it's happening. I will file a complaint at consumer court if they refuse to refund.

Date of experience: December 23, 2023
India
1 review
0 helpful votes
Follow Vikrant Y.
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To i am calling to totally 10:30 hours to E com service for my product delivery but delivery boy using bad language i am saying him regularly this is very urgent shipment for me please deliver it today any how but he had said me i am can't deliver this today because we have heavy load he said to me if you want call anybody so call him but I can't deliver it today and that he send me notification on my registered contact number delivery not possible due to customer refuse to accept this material why? Notification image add for reference to all flipkart customer.
Note: i am call 3 time on Flipkart help line number but shipment is not hand over to me at that time

Date of experience: May 17, 2021
India
1 review
1 helpful vote
Follow Bushra K.
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Regarding cuddle baby diaper
October 22, 2023

It's too unhappy? Delivery delay, my cuddle baby diaper delivery date change again and again by flipkart and customer executive not solve my issue even they not return money also I ordered 8 October but till now not delivered

Date of experience: October 22, 2023
India
1 review
16 helpful votes
Follow Midhun S.
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Worst product
March 8, 2020

I purchased a mobile Samsung S9 plus through fipkart. And I send it to Australia. Once they insert the SIM card it says. Network locked sim card. I really disappointed with that. No where it's mentioned that only Indian SIM card to be inserted while ordering. This is my request to all customers that do not by any electronic items through Flipkart..

Date of experience: March 8, 2020
India
6 reviews
119 helpful votes
Follow rita r.
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Good price rate...
January 29, 2016

Flipkart is most popular site for online for shopping you can easily buy any things, like you can buy mobiles and electronic and kitchen items. I ordered Olive ware lunch box just 299 /- with 40% discount. Quality is very good and promising price on this website. Delivered my product within 2 days. Customer service is very good and nice..

Date of experience: January 28, 2016
India
1 review
0 helpful votes
Follow Dave T.
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$#*!ing flipkart
September 29, 2018

The flipkart website definitely $#*!ed up with this type of service providing to me. U just blamed me that I am a reseller just listen this audio that the wrong from your side. And make that executive to punish its not my mistake worst flipkart service, customer support is very worst with providing wrong information and blaming customers. Reply on mail I will sent that audio it's a $#*!ing service

Date of experience: September 29, 2018
India
2 reviews
1 helpful vote
Follow Kim C.
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I love to buy books but hate to go to bookstores, which are mostly faraway from my home. So I browsed net for my favorite ones, and found all of them in a discounted price in flipkart.com, what a surprise! I started shopping for books a year ago, and made quite a few purchases throughout this period. Later also I bought a few cosmetics, and I must say, they are too good about delivery timing.

Date of experience: May 15, 2014
India
1 review
0 helpful votes
Follow H H.
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It's worst company. Not any one responsible for deliver product.It is given only promise and says your product is delivered but it's totally fake. Product has been cancelled by company without asked you and if you inquiry then he told totally don't buy any product.it's cheating company.

Date of experience: October 3, 2020
India
4 reviews
143 helpful votes
Follow jashmeen k.
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Flipkart is one of the best online shopping better than other e commerce websites. I usually buy products from flipkart. Flipkart's customer service is very good, all the time supportive and client attentive. The amazing service and resolved all my queries. Nice quality product with good packaging and fast delivery within few days.

Date of experience: January 8, 2016
India
1 review
0 helpful votes
Follow Tapas S.
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I have just received the product only three days back. I just checked it for whether it is functioning or not, and it was working fine. I found it quite decent and user friendly on first look. Though I have not checked its accuracy, my readings are matching with my general readings. Let's see how long it works fine. Good thing is this comes with 5 yrs warranty. So u can use it with peace of mind.

Date of experience: January 16, 2021
India
1 review
0 helpful votes
Follow Raj J.
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Delivery
January 27, 2022

Very bad delivery, many times items delivered to other people, when ask about the delivery details, customer care agreed about fraudulently but we can't help you. Very bad and never want to purchase from flipkart.

Date of experience: January 27, 2022
India
1 review
4 helpful votes
Follow ktki D.
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Its been more than a week that I have ordered the product on Flipkart. Still its not delivered. Everyday they reschedule the delivery saying they looking into concern and the customer care executive also ask to wait for another 48 hours to get the delivery. There is no update or even on the Ekart logistic site every day they just update the expected delivery date to next two days. The worst service ever!. My money is stuck and product is not delivered till date.

Date of experience: May 13, 2022
India
1 review
0 helpful votes
Follow Pragya T.
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Flipkart provides Worst customer service. Don't buy anything from Flipkart... they will keep bothering you while taking return. Delivery boys are worst. They don't care even if your reason for return is logical. I ordered a mop, shoes and they refused to take.

Date of experience: August 8, 2022
India
1 review
0 helpful votes
Follow Saurabh S.
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Very bad experience after purchase service. I purchased android phone from flipkart and phone started heating after 30 min of use. I decided to return / refund the phone but was not able to do. I called the customer care they said firstly return the product then technical team will visit to look for the product, but procedure for all these is not very clear to the customer and the customer care executive were also not very clear in whatever they said to us. Very bad experience till now, my product is not yet refunded or returned

Date of experience: May 1, 2022
India
1 review
0 helpful votes
Follow Abhay Y.
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Very bad service
October 22, 2023

I purchased loreal x tenso *******@999.
Flipkart send expired shampoo and I raise complain but I'm waiting response from Flipkart support team for last 10 days but they didn't help or didn't provide good service.

Date of experience: October 22, 2023
India
2 reviews
0 helpful votes
Follow Bharat T.
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I have made various purchases on Flipkart and I am always satisfied with the overall process of purchases. Its payment option is very flexible and cancellation or returning terms are also very easier & reliable.

Date of experience: March 7, 2020
India
1 review
0 helpful votes
Follow Kranthiveer M.
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Regarding coupon
February 9, 2021

I got a message saying that Based on your recent Laptops purchase, as I do purchase a new acer laptop, claim FREE* 6-months Spotify Premium.
But the link that the message shared is not actually working like it says that 404 error and where is my coupon in flipkart coupons, please look in to that. Please reply to me my email address :*******@gmail.com

Date of experience: February 9, 2021

Overview

Flipkart has a rating of 1.6 stars from 991 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Flipkart most frequently mention customer care, delivery date and return policy. Flipkart ranks 591st among Marketplace sites.

service
414
value
396
shipping
393
returns
382
quality
377
+484