business logo of World of Watches

World of Watches

How would you rate World of Watches?
grey star
grey star
grey star
grey star
grey star
Wisconsin
1 review
1 helpful vote
Follow Cris W.
Unfollow Cris W.
Send Message
Share Review
Report Review

Husband bought me a watch from this site. It was over $500, so not a trivial purchase. It arrived in a pristine manufacturer's box, but the watch had obviously been dropped and had major damage to it. Tried calling their customer service number right away, and spent a half hour on hold before getting someone, who said she would email husband the paperwork to return the watch and a link to upload photos. He did NOT receive the emails. Then he emailed the company and they did respond with a request for photos, which he provided. Then nothing from them. We still have no info on how/where to send in the watch to get a replacement. I called again today and spent well OVER AN HOUR ON HOLD, then gave up. Absolutely terrible service for a company that sells many high end items priced in the thousands of dollars. I truly regret doing business with them. STAY AWAY

Date of experience: October 2, 2020
Indiana
1 review
14 helpful votes
Follow Dennis C.
Unfollow Dennis C.
Send Message
Share Review
Report Review

Good luck with a return!
September 29, 2020

In order to return an item you have to call a "customer service" phone number. I suggest you call it prior to ordering anything from them. It will either hang up on you immediately or music will come on and you'll sit there listening to music without anyone ever answering. That's the type of customer NO service you will receive if you have to return anything. I would not recommend buying anything from them!

Date of experience: September 29, 2020
Michigan
1 review
2 helpful votes
Follow Renee B.
Unfollow Renee B.
Send Message
Share Review
Report Review

My boyfriend, friends and I had been ordering watches for years from them and the watches were great quality and great prices. I returned only one watch because it was too small and got a refund with no problem. I think some of the watch companies may have forced them to close down due to the great prices. So sad.

Date of experience: February 27, 2017
Georgia
1 review
0 helpful votes
Follow Clayton L.
Unfollow Clayton L.
Send Message
Share Review
Report Review

Yes
October 15, 2020

This is my 5th watch from World of Watches. Every one has been spot on and delivered as promised. I could not be more pleased. I always feel that I am getting the watch I want and the value for my money.

Date of experience: October 15, 2020
Pennsylvania
1 review
6 helpful votes
Follow Susan C.
Unfollow Susan C.
Send Message
Share Review
Report Review

So disappointed!
May 26, 2021

I purchased a Bruno Magli watch in red leather. It arrived and was far too small. I called the company every day only to get a busy signal. I also sent them many emails asking for a return authorization and never got a response. The watch would only fit on a child's wrist, plus, I googled the watch and they are selling it all Walmart for half the price. Thank goodness I used Paypal who will help me return it and get a refund. Not impressed at all!

Date of experience: May 26, 2021
Colorado
1 review
3 helpful votes
Follow Jorge M.
Unfollow Jorge M.
Send Message
Share Review
Report Review

This company, World of Watches elevates its list prices 10 fold in order to make it seem they are giving huge discounts! False!
Invicta
*******
Men's Akula Chronograph Stainless Steel Black Dial
Sale Price:
$307.98
List Price:
$2,995.00
Savings:
90%
Yet retail at Walmart is $319. So the actual savings is 4% not 90%

Date of experience: December 7, 2018
California
1 review
1 helpful vote
Follow Gerardo D.
Unfollow Gerardo D.
Send Message
Share Review
Report Review

Watch purchase
January 17, 2021

I've ordered several watches from this website before with no issues. This time around the experience was also good, but unfortunately had to wait longer than expected to receive my package due to delays in the USPS transport as a result of Covid-19. When I attempted to reach out to the world of watches customer service number I was placed on hold for over 45 minutes and finally decided to hang up as no help arrived. I sent out emails, but that was little to no help. I finally received my package and am very satisfied with my watch.

Date of experience: January 16, 2021
Florida
1 review
1 helpful vote
Follow David J.
Unfollow David J.
Send Message
Share Review
Report Review

Paid for expedited (3 day) shipping, watch took 12 days to arrive. Watch was advertised as water resistant to 200m, suitable for swimming, surfing and snorkeling. First time I used the watch in the pool, for about 15 minutes, condensation appeared between the dial and the crystal, so it was clearly defective. Asked for and received a return authorization and shipping label, but was informed that there would be a $6.99 return shipping charge EVEN THOUGH THE WATCH WAS DEFECTIVE. The when they received the watch they informed me that it had been sent to the repair facility and would be sent back to me in 3 months or so! I told them that I wanted a refund, not a repaired, defective watch, and no response.

Date of experience: February 19, 2022
Colorado
1 review
18 helpful votes
Follow CARLOS V.
Unfollow CARLOS V.
Send Message
Share Review
Report Review

Was a customer of WOW for many years, bought watches, cases, etc. Bought an expensive pair of sunglasses and received a pair of scratched and oily printed on the lenses pair. Sent pictures of everything, box, then bars, then of glasses and received email that they were going to review my case and if they decided would receive my product for a refund! What more proof did they needed? At the end I received my refund and they lost a great customer! PD I have pictures if needed.

Date of experience: February 10, 2020
Florida
1 review
0 helpful votes
Follow Ofelia S.
Unfollow Ofelia S.
Send Message
Share Review
Report Review

Bought a watch after 2 days it stopped working returned it after over 30 days they indicated that I damaged the watch that I had left the crown open and it got water damage. After over 45 days the returned the broken watch back tome in worse condition. The face was scratched, the bracelet was scratched, one of the hands was dangling and their were particles inside the face

Date of experience: September 13, 2018
Nevada
1 review
13 helpful votes
Follow Ray J.
Unfollow Ray J.
Send Message
Share Review
Report Review

As expected as always
February 14, 2020

My order was exactly as I expected, on time the sunglasses are perfect my wife love them, my watch was excellent. You guys are awesome, like always because it's my first time shopping Through this web side.

Date of experience: February 14, 2020
Oregon
1 review
3 helpful votes
Follow Andrew G.
Unfollow Andrew G.
Send Message
Share Review
Report Review

Don't waste your time!
September 16, 2021

Purchased a tester fragrance from Worldofwatches.com only to find out they never shipped it. Won't answer my emails and wasted my time. I don't see how a business can advertise an item then not sell it to you or even answer your emails. I missed out on a sale from someone else thanks to WOW wasting my time. Don't let them waste yours! They don't even have respect enough to answer you. I'm starting to think it's a scam company!

Date of experience: September 16, 2021
Texas
1 review
2 helpful votes
Follow Monty C.
Unfollow Monty C.
Send Message
Share Review
Report Review

This used to be a good company to do business with 14 years ago.
Bought a watch got it shipped to me Tried again took my money No Watch. No way to contact the company. No answer on phone call or emails. Contacting credit card to attempt to get a refund. Do not use this company

Date of experience: December 23, 2020
California
1 review
5 helpful votes
Follow Jack Z.
Unfollow Jack Z.
Send Message
Share Review
Report Review

Ordered a Tag Heuer Men's Formula One Chronograph Black for only $1100. Tourneua had the same watch for nearly 50% more. It is real as I had it appraised and they are not fake. Just make sure to get signature delivery.

Date of experience: February 21, 2014
Texas
1 review
0 helpful votes
Follow Carl R.
Unfollow Carl R.
Send Message
Share Review
Report Review

Dead on Arrival
April 23, 2024

The watch I bought from them was completely dead on arrival, had the wrong owner's manual, and no warranty. The phone number on the receipt was not in service. Beware -- this was a total rip off

Date of experience: April 23, 2024
World o. World of Watches Rep
over a year old

Hi there, we apologize for any inconvenience caused. Please note that you had the option of communicating via email or initiating a return via our online portal. However, our return policy stipulates that the item must be returned in its original condition for a refund, so we regretfully cannot issue a refund in this case because you sold the watch to a third party.

PS
1 review
3 helpful votes
Follow M J.
Unfollow M J.
Send Message
Share Review
Report Review

Liars
October 23, 2020

I bought it a month ago, since Sept. 2020... till now I did not receive anything. Contacted them... With no answer.
Called them... With no answer.
All God reviews on this website are fake.
Stay away from this website

Date of experience: October 23, 2020
Texas
1 review
1 helpful vote
Follow Stu B.
Unfollow Stu B.
Send Message
Share Review
Report Review

Had to return my defective watch five times. Refused to credit my credit card, would only issue store credit. I did not want to continue to do business with them. They have no customer friendly policy.

Date of experience: October 13, 2019
Kentucky
1 review
1 helpful vote
Follow Stephen R.
Unfollow Stephen R.
Send Message
Share Review
Report Review

Happy Camper.
September 8, 2019

I recently purchased a Casio G Shock Rangeman(olive green) from World of Watches and I'm pleased with the transaction. They were quite efficient with the packaging and shipping. Plus, a fast delivery is a great business angle. I reached out to the company and was very courteously received. I got an email from them within an hour. Overall, if you are looking for a stylish timepiece or a chic pair of shades, check out this site www.worldofwatches.com. You won't be disappointed. The prices are great. Take a gander and see what you can find!

Date of experience: September 5, 2019
Minnesota
1 review
7 helpful votes
Follow micheal g.
Unfollow micheal g.
Send Message
Share Review
Report Review

I placed an order on December 7th and was sent a confirmation email with no tracking and no details. Have been trying to reach the company for weeks! No one answers the phone, I have left numerous messages. None returned

Date of experience: December 18, 2015
California
1 review
1 helpful vote
Follow Caroline S.
Unfollow Caroline S.
Send Message
Share Review
Report Review

Love it!
February 9, 2015

Love it! Was a little hesitant since I'd never heard of the site, but they had a Bulova 98N101 for the cheapest price I could find anywhere. Got it <$100 during a flash sale. There were 2 left, I bought mine, checked a whole later and they were out of stock. Kohls had it for $375! World of Watches took PayPal, sent me tracking right away, it arrived in 3 days and I love it. It was definitely brand new and legit because I researched fakes. Great deal!

Date of experience: February 8, 2015

Overview

World of Watches has a rating of 1.9 stars from 179 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with World of Watches most frequently mention customer service, credit card and tracking number. World of Watches ranks 210th among Watch sites.

service
32
value
31
shipping
30
returns
12
quality
25
This company does not typically respond to reviews