After 70 days, I am still waiting on a full refund. I returned a defective watch. They acknowledge receipt. They have made only a partial refund. To get a full refund, I must EMAIL my driver's license and full credit card information.
Although it took longer than expected for delivery my item arrived in good order and is exactly as depicted on the website. I would love to include pic of watch and receipt but the tech thing is not going well.
I've been a fan of tritium watches for years. (Marathon in the Military) I prefer automatic watches too. (batteries are tough to find in the field) The Deep Blue combined both features in a watch that I don't have to baby. Mine has the flat vials for easier reading at night. Love it!
Do not order from this company. Watch was broke upon arrival. I brought it to a jewler to have the battery replaced, which still didn't work. Sent it back in the original packaging, they claimed the back was scratched so they will repair it instead of replacing. Who knows of it is manufacturer parts going in, or proof of what was done. Calling for updates you're on hold for 30 minutes and get a mean customer service rep. 2 months after purchase, I still don't have my watch. Buyer beware. Saving a couple bucks is not worth it.
They sent me a fake item. I contacted them via email (their telephone number is not working) and asked for a return. They responded to my email 10 days later... after my bank filled out a claim. They lost a case. (They were not able to prove authenticity?) Please do not waste your time and money here. Non-existing customer service
I have purchased watch from them. Payment mode was Visa card first they cancel the order by giving reason that i have not paid anything after that i have shared invoice they said you will get refund. And its been more then 20 days and i have not received anything.
They lure you in with low prices on quality watches that are name brand. Then when you order a men's watch they send you a ladies watch and that is where the fun begins, for them. They send you a return label and charge you for the return shipping. But wait, THEY made the mistake, uet I'm charged for it. Even better is they won't do an exchange. So you get refunded and have to purchase the watch you originally ordered again. But now it's not on sale anymore. And the circle of "fun" continues. Just avoid.
I have purchased from jomashop many times no problems at all. Some items take a little longer than I would like but they sometimes have to sourced. When World of Watches popped on my search for a PADI turtle it was cheaper and no tax so I jumped be fore I read the reviews. I was a little concerned when I read serveral reviews with poor ratings. The commutation was a bit slow the shipping took a day or to long. But to my surprise the watch came today in perfect condition in the original PADI box and papers. The bezel and chapter ring were aligned and she's biting at about 1+ a day all I can say jomashop did it again. It was shipped from Jomashop so don't know whom owns what but I'm very happy! Great watch!
Great attention with this company, I placed an order for 2 watches worth 115 euros on November 4, I was asked to cancel the order, and I placed the order again on November 10. Since then I have been waiting, they have not sent me the tracking number of the parcel and when I asked for the cancellation they told me that they have already sent it but again there is no tracking number. I was charged 3 times each time a different amount and each time with a different date. I do not know how they do it, I started printing the account statement to get a receipt, I challenged the transactions, but I did not get my money back. I have been suffering for a month now and I was left without my watch
I have purchased a few watches from WOW and this is the first transaction that did not go well which is the real test of any company. I can't contact customer service and emails are not answered also no tracking number provided. It's been three weeks now
The watch is very pretty and obviously genuine. It arrived in a timely manner, and was a gift for my partner for graduation. However when we opened it, the battery was not working, even though there's a sticker on the back that says it should not need to be changed until January 2022. Less important, it did look like the leather had been a little scratched by something but it's really barely noticeable.
Since I've purchased Multi-Function Two-Tone Stainless Steel Grey Dial SS I can't stop admiring workmanship and beauty of this piece. From a practical point of view it's a lot better than many expensive watches that I know. It's smart because once you set it up you never have to touch again. It's automatically knows year(lip or regular) and changes dates accordingly. Easy to see day of the week, date and many other options. Received tons of compliments from many people. Very satisfied.
Received a watch with dead battery. I Replaced the battery for $20. They requested a receipt and then paid my back $10. They don't pick up their phone. Do not answer emails. You can tell these people care little about customers. They care about top line sales and provide no customer service consumers have grown used to in a 2019 online world. If you like amazon and target and any other ethical company do not buy from world of watches.
Placed order from the Uk on the 17th July, there's a track option but nothing happens when I click on that. I can't chat with anyone to get it sorted either and nobody has replied my multiple emails. 2weeks later, and order status still says "processing". Got a friend in the USA to call em, and she was on hold for hours with no resolution. $#*!ty place to shop if you ask me
Beware, world of watches has gone out of business since early January. They are still billing for returned merchandise that has been returned and their office is closed. Contact your financial institution to stop billing if you are in dispute with them.
I ordered a Michael Kors backpack purse at a 40% discount from World of Watches and my whole experience was great. They shipped the purse out the next business day and I received it the day after that. It arrived in pristine condition. The purse was very well wrapped. Including the hardware and straps on the actual purse. They also sent emails every step of the way letting me know where the purse was in transit and also one saying it was delivered. I was a little nervous about my order having read the reviews about World of Watches AFTER placing my order but everything went great. I would certainly not hesitate to order from them again. I got a terrific deal on a beautiful purse. Thank you World of Watches!
I bought a seiko 5 (kinetic) watch online from WOW and had the bracelet links removed so I could wear it. Immediately apparent that watch was losing time and stopped nearly every night even though I was wearing it 24/7. I emailed wow about the problem asking what to do - they said to shake it! I said I'd wear it for a further week and log problems. When I emailed the log they said that because I had removed links they could not offer a refund or exchange! I offered to replace the links but they still said no. When I rang and explained that with a kinetic watch it had to be worn to detect faults the woman there was unhelpful and hung up on me!
Looking at their website it claims 30 day returns will be fully refunded but this is a lie and WOW did not behave as reputable, legitimate retailer but were deceiving and fraudulent with me. DO NOT BUY from this company! I sought and obtained redress through my credit card company but this was my first bad experience buying online!
Well built sturdy diver watch. I find that the crown needs oil, very ruff screwing the crown in and out. Looses about 6 to 8 seconds a day. Can live with that. Seiko and orient looses 1 second a day. Strong well made band. Great look. Great watch for the price.
I have ordered many watches from WOW over the past two years and the experience has been great. I can always count on my watches to arrive in 2 days and in superb condition. The rewards program is amazing as well. I would definitely recommend them for purchasing watches!
I received my order in a very timely manner of less than a week. My watch arrived very well packaged and with the watch in its original manufacture packaging. I highly recommend this company. They have excellent services and great products for a very reasonable price.
Answer: New, all the merchandise are new and in his own packaging.
Answer: They are 100% authentic. I just purchased a MK purse from them and it was wrapped, tagged and came with everything a MK purse should come with. I will definitely order from them again. I saved $100!
World of Watches has a rating of 1.9 stars from 179 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with World of Watches most frequently mention customer service, credit card and tracking number. World of Watches ranks 210th among Watch sites.