They charged me nearly €100 but only part of my products arrived, 2 of them didn't come. When I emailed I was told I will get a full refund since January 2022 but still nothing. Today when I was emailing. I got notified automated rejection from receiver. Don't fall for their scam. My kids were looking forward for their tshirts for their birthday party and also delivery was charged separately even though tshirts look cheap. Let me tell you these kind of money don't last for long and your company will surely ruined as you made my son who is Autistic cried
Absurd services and the manager is pathetic. Worse than the agents. I waited 4 weeks and still waiting for email replies or them to pick up the phone!
The goods were stuck in customs which I found out after multiple emails. They said I need to pay the customs and I will get COUPON
WTH that's it. No other communication or email response
Over a month now!
I ordered close to 30 of their tye dye tshirts for an event and they are literally hand tye dyed. The tags are dyed and everything. Not some print. They're actually dyed. Super fast free shipping. I ordered n had part of my order in 2 days. HIGHLY RECOMMEND
In 2018 I ordered shirts from Wordans that never arrived, though my credit card was charged. I wrote and called the company multiple times with no success. Last year, in 2020, I was contacted by a company representative, who apologized for past issues and the order was filled. It is my understanding that the company is under new management. I do like the product so I would definitely give them another order in the future.
I ordered 6 tee shirts on April 27,2018. It is now November 23,2018 and though my credit card was charged at the time of order I STILL have not received my order - that's right, SEVEN months later - and no-one has responded to my email inquiries, though I do receive an automated email that says a customer service rep will respond w/in 2 days. If I could give this company minus 10 points I would.
Best customer service ever from Charlie! He was so helpful, courteous and so pleasant. He was so quick to respond to my request and saved me some money. Not to mention, Wordans have the best products. Thank you Charlie, I hope I get to be assisted by you again in the near future.
This is a nice clothing store and while I do like it quite a lot I feel that a shortcoming of this store is that some shirts are a bit uncomfortable but other than that the only other shortcoming is, because of how many clothing items are being made. So it contributes quite a lot to global warming though, that last thing can be said about almost any company but other than that this is a really good and nice clothing store for all types of clothes that are available in the store
I ordered some T-shirts from Wordans and they were not the right side so I contacted the customer support and Alejandro helped me create a return label and emailed me while I was on the call. He also answered some questions about the product and helped me pick the right T-shirts that I am super happy with!
Super happy with the product and specially with the customer support
I've been using Wordans for a few months now, and I can honestly say the very few times I've had to contact customer service, they have been amazing! Very fast and easy deal with. I recently chatted with Adiel who was great! I will certainly continue using Wordans!
As a small business owner during such a tough time, Wordans has been such a help. Our orders are always on time and in good condition. During the christmas rush we ordered so many items and even though everyone was under so much pressure and I needed help with an order, they were on top of it. Thank you to "Alejandro" for helping me also within a timely fashion for a refund, he even took the time out of his busy schedule to confirm with me that I got my refund as I asked :) ! What great service thank you WORDANS! Im sure other small business owners say the same but your service is amazing :) and all your employees are great too. AWESOME CUSTOMER SERVICE!
I have ordered from this company on a number of occasions now. The website has accurate stocking information, delivery time lines are good as well. Like any company there are mishaps but their customer support is quick to respond to resolve the issue, their team is friendly and helpful. My recent experience dealing with Charlie was very positive, service was excellent, he assured me on the phone my short ship would be addressed and he also followed up with an email with the resolution. Thanks for the great service, Diane
Wordans has a great variety of items at decent prices. My orders always arrive within a few days - which is most impressive during a pandemic! I recently had to contact customer service, and was helped by Ross. He solved my issue quickly and efficiently. I highly recommend!
I was pretty frustrated when a large chunk of my order came with weird fitting collars. I use these items for my small business. I was about to write wordans off, but Charlie quickly rectified the situation! Will likely order again!
I'm a big fan of heavy cotton tshirts. Nothing too soft. These are basic GILDAN heavy cotton tshirts. Don't think you'll be getting the softest shirt ever. It's cheap to buy, it's not going to be incredible. Come on. 3$ for any shirt that doesn't have a hole in it is a steal in my eyes. You get what you pay for. Everything was accurate and arrived super fast. Risked buying after seeing all these awful reviews. Took the chance and I'm very satisfied. If you're not high maintenance, these shirts will be great for you. My only heads up, usually will shrink a whole size, I always buy a size up, and never dry. Do what you want, I don't care, just my two cents.
Had a problem with my order, Charlie was very helpful while solving the issue for me. Was expecting to have a negative experience with this customer service but it ended up being very pleasant and I will definitely be purchasing from here again.
I placed 5 orders with free shipping within 3 weeks recently. 6 crewnecks were missing in one order. When I called Charlie from customer service, he checked for me right away and offered me store credit or refund. His positive and professional responses really helped me so much, his fast and reliable response was really appreciated.
My clothes shipped immediately and everything was nicely folded and cared for inside the bag. I had a question about returning an item because it didn't fit me even though it was comfortable, Anna from customer service responded in less than an hour! I recommend this store.
I called Wordans regarding an issue that I had been facing for a long time, but the sales rep named Charlie went above and beyond and solved my problem! Amazing customer service! I love it.
Man deserves a promotion!
Love wordans! My orders always come in days and if I have issue with quality or size they always refund me fast as well! Favourite place to order my bulk clothing items! Thanks Mig for helping with the refund process and wishing me a happy holidays :)
I am a small buisness owner and I find wordans to be the best website for printing t shirts. Not only the quality of the product is great but the customer service is also amazing especially the rep named Alejandro who went above and beyond to help me with my missing items. Thank you
Charlie from Wordans! Helped me out when I was in a jam! Not only was he super helpful as I had a bunch of orders to finish the shipping speed is super quick! Thanks for your help Charlie... I will be using you guys again with no hesitation, and would gladly refer you guys to anyone else!
Wordans CA has a rating of 3.1 stars from 446 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Wordans CA most frequently mention customer service, free shipping and timely manner. Wordans CA ranks 29th among T Shirts sites.