WomanWithin

Received incorrect items in my order, called in to have the correct items sent out; and to return the incorrect items. Instead I was charged out a second time -the entire order AND extra things I did NOT consent to ordering. Spent an hour trying to get the exchange corrected, only to be told I needed to be charged a 3rd time and all the while being up-sold on other crap I did NOT want. I ended up cancelling the exchange ( never getting what I paid for and ordered the first time) and waiting to see if the charge falls off my account - if not, I am calling my bank. RUN THE OTHER WAY DO NOT ORDER ANYTHING FROM HERE. Plus everything they sell,you can get on amazon. Literal, brands and styles all can be found on amazon.

I placed two separate orders on March 30,2021. It is now April 9th and my orders are still in processing. Not yet shipped. I called customer service and was told it would probably be weeks before I receive my orders as they are backed up. I then asked them to cancel my orders since they haven't shipped. I was told I could not cancel but had to wait until I received items then return them at my expense! What a scam. Please do yourself a favor and do not order from this company

I noticed today I have a debit in my credit card of $14.95 on Nov, two times in Dec, and in Jan.
I called and the customer service representative said: I have here that you enrolled online to our rewards program.
I said no I didn't. She said: you may have unintentionally enrolled in our rewards program.
ANYWAY! She said they are going to refund me the total amount of the debts. Let's see...
I tried to find the terms and conditions for the Rewards program and cannot find anything. Maybe because I am so upset. Will try again another day.

I placed an order oct 2021 ( never received) and made calls. They still put the purchase on my card. I called woman within card services and they put the credited my account. 88.00 It's been a few months with the credit so I placed an order to use the credited bal. One week after placing my order I received a letter saying my 88.00 credit was voided. I thought this was handled. Now I owe them for the order I placed. If you have a credit card with this company they don't have your best interest. If you place a order and you never get it. It's to bad for the consumer they will put it on your credit report. What a sad company!

I have had no follow up from customer service regarding an item I did not receive. I have made three attempts to contact customer service. The last attempt I called and it was explained I must fill out an affidavit. However I have been waiting for the form. The item was around $80. I wouldn't have liked to receive the item but at this point I would like my money back. I do want to patron a business that doesn't send the product then make it difficult to get it resolved. My next attempt to resolve this matter is to report it to the Better Business Bureau. I have had success whenever I have involved them.

When I tried ordering pants on their BoGo sale, I was told the items were all on back order and when they do ship, they will be charged at full price! The pants in their sale catalog would jump from $16.49 a pair to $32.99 a pair! So I cancelled the order and they didn't care.

I really believe they are not in the USA. I ordered accordingly and all the items were too small $110.00 worth, I since have returned them. It took 33 days to get to me and it has been 16 since i returned them. There is absolutely no one to reach out to. I tried to email them and the email is invalid. I found Full Beauty Brands on Wikipedia and found a chat page. But of course that is a brick wall.
I will never recommend or shop with them again. I really believe I will be out $110.00..

My elderly mother made a return with the FREE RETURN label they gave her. The post office even said it was free. All of then sudden there is a $9.00 charge on her credit card through Comenity Bank. She was told the charge would be taken off. Well... 5 months later there is a balance of $200+. I found all this out when Comenity Bank started calling me, her son. I don't live with her or have anything to do with it. I spoke with a lady from Comenity Bank and she basically gave me all my mothers information because she thought I was her! This is a major security concern. So NEVER ORDER from this company or use a Comenity Bank card unless you want your identity stolen. They like to bully yhe elderly. Bait and switch. Preying on the elderly. I am filing a complaint with Pennsylvania's Attorney General Shapiro.

I ordered may 9 th and now we are June 3 and nothing has shipped. They refuse to let you cancel your order and they refuse to ship the product. They said at the earliest I'll get my order June 22nd and then I'll have to battle for another month to return the items as there site said 8-12 days shipping. This place is ridiculous I talked to my mom who said they were like this Pre covid as well. She ordered in early November before covid and things didn't arrive until January next year. Just don't do it unless you have any to wait months to receive your items. By the time I receive my bathing suit half the summer will be gone and I already had to buy one from somewhere else smh.

I am very dissatisfied with the service that I have recently received. First let me state that I understand that I returned 1 of 2 products after the 60 day return date but the other one was before the 60 day return date. HOWEVER... I have tried to track my return package with them and was told on my first call that they had not received by package. Then today when I called again they did receive it but will not refund anything because of the 60 day return policy, nor will they return my items. They assume that I know the policy and know that they will donate my items. I'm not sure why I don't get a refund on the items that were within the 60 days. The email that I got from them when I received my order said: Our goal is your complete satisfaction! That does not seem to be a true statement.

I am shall i say a plus size woman and my weight always went up and down. And for years i never found any clothes in my size that made me look and feel good. The clothes i brought made me look older than i was. And they didn't make me feel beautiful. Then someone told me about womanwithin and my life changed they had styles for us with just a little more love on our bones that were stylish and fit my curves and i have been a fan since then. And recently i have lost 125 pounds but and i can pretty much shop anywhere now but i still shop at womanwithin because i like how there clothes make me feel and look and i will continue to be a fan and shop there.

We received an incomplete order that was also the wrong order. We were told before we could receive our missing items, we would have to ship those wrong items back at our expense, PLUS pay a $10.99 restocking fee, before they would send us the correct order. I would not even call the woman we delt with IN NO WAY, by her attitude a customer service rep, and should be removed.

I continue to find deceptive pricing on Woman Within. I had a "sale catalog" where a pair of jeans was $19.95... and another catalog where the same jeans were $44.99 and you got the second pair for $10. Low and behold when I put in the catalog code for the jeans for $19.95 they didn't have my size BUT when I put in the catalog code for the SAME jeans for $44.95 my size WAS in stock! This is not the first time I have run across this with Woman Within... buyer beware! This kind of price gouging should be illegal.

Anyone noticing that the standard response to the bad reviews for Woman Within is - Sorry! Thanks for the feedback. We'll try to do better. RARELY do they go further to try and change the experience for that customer. That sort of response is a serious let down that says that we don't really matter as customers to them and sounds like a serious "canned" response. In other words - a blow off so it looks like they're addressing the problem when they're really not. Another fine example of the brand's customer service. Shop Periculo Tuo!

I wish I had never placed the order. Very quick to take the money and very slow to ship the order. Shipping is $19.99 - most of any company I've ever dealt with. Can't find or track an order online. When it does come, clothing is cheap and not worth the price. Customer service is a joke. It took over two months to get a response. It costs $10 to return something and get the money back or else you have to settle for a gift card. I returned some items but doubt I'll ever see the gift card. But I WILL be flooded with their never ending catalogs. Save your money and your sanity - shop somewhere else.

My mother has shopped at woman within for a several years. She has a woman within credit card. She became very sick and was in the hospital for 6 weeks. ShE has always paid her credit card in full the month she received the bill. Her hospital stay spanned two billing periods. When she came home we called to pay bills they initially as a courtesy refused to take off the late fees. After arguing with a sick woman very weak they agreed to take off half of one months late fee. We said fine we will pay and cancel the card. Then they agreed to take off one month late fee. They still left one month late fee. All of her other cards easily without difficulty due to her illness and great credit history cancelled the late fees without hesitation