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WishReviews 2,547

1.7

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

California
1 review
3 helpful votes
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Customer service NIGHTMARE
January 14, 2018

I thought Wish was great until they randomly started asking for copies of my bank statements to verify my purchases. I felt uncomfortable providing this information, but provided it anyway. I later found my account blocked. I email customer support and they would say they could not do anything and sent a link to Wish's TOS -- which did not explain what had happened to my account nor provided any solutions. I keep getting messages from Wish and when I go into my account it asks for a copy of my bank statement. I am starting to think this could be changing to a scam.

Date of experience: January 12, 2018
Illinois
1 review
1 helpful vote
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Item didnt come
January 14, 2018

I have received many items from Wish, but didnt receive a Home projection system that I had ordered.

Date of experience: January 12, 2018
Canada
1 review
0 helpful votes
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Horrible experience
January 14, 2018

Beaucoup d'articles ne sont pas arrivés, mon compte a été bloqué avant qu'ils me remboursent et le service à la clientèle est horrible.

Date of experience: January 12, 2018
Oklahoma
1 review
0 helpful votes
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Wish Shopping
January 12, 2018

I'm a regular Wish shopper. I haven't had problems with shopping and customer service is great when items come in damaged.

Date of experience: January 12, 2018
Texas
1 review
0 helpful votes
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Great
January 12, 2018

No hassles, shopping made easy... And I always return. I've bought alot of different items from wish... a

Date of experience: January 12, 2018
Canada
1 review
1 helpful vote
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Washers
January 12, 2018

Not too bad. This time bought squish washers(copper) not very good quality copper. For the price was ok.

Date of experience: January 12, 2018
Wisconsin
1 review
0 helpful votes
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Great online shopping site i have fun buying item's from your geek site and the items are always good quality at the right price

Date of experience: January 12, 2018
Washington
1 review
0 helpful votes
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Products for good prices
January 12, 2018

It takes some time for some items, others come very fast, all items exactly what you see.:-)
Fun to shop, great variety.
Hard to get in contact with sellers.

Date of experience: January 12, 2018
California
1 review
0 helpful votes
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How to get the best
January 12, 2018

I feel a sort and filter buttons would be nice to find what you want with less of what you don't want.
But otherwise it's a great site and I have recommended it to all my friends and family.
Keep up the good work.
Thank you Wish!

Date of experience: January 12, 2018
Ohio
1 review
0 helpful votes
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I've only received 95% of my items
January 14, 2018

I liked wish at first I got all my items now I'm still waiting on some things from Two and a half months ago

Date of experience: January 12, 2018
Australia
1 review
0 helpful votes
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Average
January 14, 2018

Some products dont arrive, arrive broken or are just a lot smaller than anticipated. The backpack I recently purchased was quite pricey for what came.

Date of experience: January 12, 2018
Australia
1 review
0 helpful votes
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Great service delivery always early the items i got were exactly as advertised on wish... my sons wnd husbsnd n myself wete very pleased with everything

Date of experience: January 12, 2018
Tennessee
1 review
0 helpful votes
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Never received item
January 14, 2018

I ordered items dtarting at the end of September & on October 1st for Christmas presents. I never received them. I DID get a refund, but it was VERY inconvenient because I was rushing around on the 22nd of December trying to find replacement gifts. I've generally had fast delivery & Food service, but I know NOT to order ANYTHING for Christmas gifts again, or for ANY event that's set for a certain date anymore.

Date of experience: January 12, 2018
North Carolina
1 review
0 helpful votes
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I love it!
January 12, 2018

My experience with Wish is great! The items are of good quality. The 2 week wait is worth the waiting. Fantastic!

Date of experience: January 12, 2018
Ohio
1 review
0 helpful votes
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Love this site!
January 12, 2018

Wish is a very addictive app to use. I love it & use it all the time! Great products & fast delivery. Customer service is awesome too.

Date of experience: January 12, 2018
Australia
1 review
0 helpful votes
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Great service
January 12, 2018

Very happy with Wish and the fast delivery always earlier than expected. I have only needed a refund for a couple of items but other than that its been great to be able to get stuff from this site.

Date of experience: January 12, 2018
Australia
1 review
0 helpful votes
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I love wish
January 12, 2018

I love shopping with wish/home. It is risk free and they respond quickly to any concerns i may have. There is such an enormous variety to choose from that i find myself lost on the site for hrs. I recommend wish/home to all my friends.

Date of experience: January 12, 2018
California
1 review
0 helpful votes
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Always a good experience
January 12, 2018

I must say that I have always had a great experience using Wish. With only 1 exception, every item I have purchased has exceeded my expectations. Darn good percentage... say 95%.

Date of experience: January 12, 2018
Oregon
1 review
0 helpful votes
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I enjoy shoppin on wish
January 12, 2018

Wish can make things affordable and still be of quality, the jewelry is very nice and beautiful but also makes you able to change your wardrobe up as you please

Date of experience: January 12, 2018
California
1 review
0 helpful votes
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Great deals
January 12, 2018

I like to shop at wish because they have what I want and need and most of all. At great prices with low shipping costs. I recommend it

Date of experience: January 12, 2018