Products for sale are often not available. They then offer alternatives that bare no resemblance to original order. Customer service is a waste of time.
I recommend you delete their app and unsubscribe to emails.
Totally useless
I ordered 3 items received only 1 one was never shipped one never arrived. When I did not receive my stuff had to look around for replacements. And found it cheaper on amazon. So be warned this company will rip you off that's the only thing they are good at
WISH.com is a dream come true! They have Reasonable Prices, a Variety, and Good Quality Products! A customer couldnt ask for anything more. However, I gave them four stars because of the length of time it takes to receive an item, sometimes.
Should have came here read reviews before purchasing items but lucky im with capital one... items look like they running around china, some say arrived at airport, others havent even shipped after a week 1 out of 8 items arrived early though but still told capital one to dispute my entire purchase so please dont buy from wish.
Using their conversion chart and reading reviews about going up a size, I ordered two tops. They arrived in less than 2 weeks, were of an OK quality and actually fit. The clothing has also washed well. I'm assuming it's an Asian site, and compared to other Asian companies I've used, its been a good experience for me.
Only a few things could get better, the shipping information needs updated until item received. I also feel it should be told that items are smaller then the pictures. I bought bottles with cork too small
I have ordered quite a few things from "wish". Everything was good at first, but my last two orders... about 90% never arrived. So you have to ask for refund, which usually works okay... but what is the point in all this? WORST shopping experience EVER! Not going to order again, nor my friends! Thanks for nothing.
They sent me the wrong item. No way to contact them except their online request form. Never got a response after 5 emails! No refund.
Total scam company. Sells cheap versions of products and has extremely misleading photos of items and sizes.
DO NOT SHOP HERE. Go to eBay or elsewhere for deals.
Customer service is completely useless and basically automated! Items are cheap but rarely arrive. Don't waste your money, shop elsewhere. They can never track your package, always shows it's still in China, 3 months after I ordered it. Beyond frustrated, absolutely no more purchases for this lady!
Hi Samantha. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!
Placed my first order in March/April of this year and delivery was to be in June, till date I deeply regret the order has not been received. Trying to desperately to contact their customer service, but they have none. Just seems another bad debt. Stay away from them.
Hi Donald. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
Waste of money and time. False advertising. They should be shut down. Nothing else to say about this horrible business. Not sure how the site found thousands of folks that rated them highly on their site.
Hi Jason. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!
I had bought several items including a poster and necklace. Both arrived quickly, yes. But neither were great quality and what was described in the shop. Wish is pretty much a glorified scam with all their products made cheaply in China.
Wish is a legit company. You always get your product however don't be surprised if it's not the exact same quality you may have expected. I just wish, no pun intended, they didn't charge separate shipping charges. I ended up spending $84 on 6 items that actually only amounted to about $50. Other than that I have loved all their stuff.
I ordered a variety of things. Those that arrived were of very poor quality. Tho fine for the price, more importantly not the right fit for me or people larger or smaller. I would say half my orders never arrived though 5-8 weeks have gone by. Clothing is proportioned for narrow shouldered very thin arms despite being L, XL etc. Save your money and go to a Thrift Store where you know what you are getting and it will still be cheaper. Forget returning things to China.
Ordered 6 things on 3 different orders.! St 2 "sweaters" arrived... total crap... cheap sweatshirt like material.
Others 4 things have never arrived after 6 weeks!
They gave me a full refund on everything but do not waste your time or money.
Get what you pay for and I knew this crap was too good to be true!
For years I've order the same cheesy items from eBay. Wish has better prices but you have to expect cheap crap if you're only spending a few bucks. Also, China sizes are much smaller than American. Most items do state this, at least the ones I've seen. I'm not defending them as I have gotten some pretty questionable items but buyer beware.
Items are always way too small and are never quite the same as pictured. They have refunded my money several times but only as site credit. Now I'm flagged for excessive refunds and can't even contact customer service. I tried to attach photos here but it didn't work.
Some products & deliveries are good but some others are awful, especially with clothes. I ordered 2 baby outfits, that never arrived. Contacted Wish 6 weeks later, they cannot do anything because i should have contacted them less than a month after goods being sent. As it is the approximate delivery time span, this is totally unfair.
I tried for 3 weeks to get a refund and it never happened! Terrible Customer Service! Just AWFUL! Please do not give them your credit card number when setting up an account. It will be charged! This company is the worst I have ever dealt with, by far.
Hi David, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
We place an order every month. Sometimes up to 200.Its cheap same stuff over here but l say about 50% cheaper.or more stuff you could not afford you can here.My number one store... it is like it cuts out the middle man.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
Wish has a rating of 1.9 stars from 8,288 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wish most frequently mention customer service, delivery date and credit card. Wish ranks 589th among Marketplace sites.
Hi Duncan, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.