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How would you rate Wish?
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GB
2 reviews
0 helpful votes
Follow Duncan P.
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Products for sale are often not available. They then offer alternatives that bare no resemblance to original order. Customer service is a waste of time.
I recommend you delete their app and unsubscribe to emails.

Totally useless

Date of experience: July 22, 2020
Wish C. Wish Rep
over a year old

Hi Duncan, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

GB
2 reviews
11 helpful votes
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Be warned
December 18, 2015

I ordered 3 items received only 1 one was never shipped one never arrived. When I did not receive my stuff had to look around for replacements. And found it cheaper on amazon. So be warned this company will rip you off that's the only thing they are good at

Date of experience: December 18, 2015
Nevada
1 review
3 helpful votes
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Awesome
March 2, 2018

WISH.com is a dream come true! They have Reasonable Prices, a Variety, and Good Quality Products! A customer couldnt ask for anything more. However, I gave them four stars because of the length of time it takes to receive an item, sometimes.

Date of experience: February 27, 2018
Massachusetts
5 reviews
7 helpful votes
Follow chema e.
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Should have came here read reviews before purchasing items but lucky im with capital one... items look like they running around china, some say arrived at airport, others havent even shipped after a week 1 out of 8 items arrived early though but still told capital one to dispute my entire purchase so please dont buy from wish.

Date of experience: January 7, 2017
GB
2 reviews
23 helpful votes
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Surprisingly good
January 21, 2016

Using their conversion chart and reading reviews about going up a size, I ordered two tops. They arrived in less than 2 weeks, were of an OK quality and actually fit. The clothing has also washed well. I'm assuming it's an Asian site, and compared to other Asian companies I've used, its been a good experience for me.

Date of experience: January 21, 2016
Pennsylvania
1 review
0 helpful votes
Follow Sherri N.
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Satisfied with wish
February 26, 2018

Only a few things could get better, the shipping information needs updated until item received. I also feel it should be told that items are smaller then the pictures. I bought bottles with cork too small

Date of experience: February 24, 2018
Canada
1 review
1 helpful vote
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The worst
January 28, 2016

I have ordered quite a few things from "wish". Everything was good at first, but my last two orders... about 90% never arrived. So you have to ask for refund, which usually works okay... but what is the point in all this? WORST shopping experience EVER! Not going to order again, nor my friends! Thanks for nothing.

Date of experience: January 28, 2016
North Carolina
1 review
6 helpful votes
Follow Kitty B.
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They sent me the wrong item. No way to contact them except their online request form. Never got a response after 5 emails! No refund.
Total scam company. Sells cheap versions of products and has extremely misleading photos of items and sizes.
DO NOT SHOP HERE. Go to eBay or elsewhere for deals.

Date of experience: May 8, 2017
Canada
1 review
0 helpful votes
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Rarely get your items
August 27, 2020

Customer service is completely useless and basically automated! Items are cheap but rarely arrive. Don't waste your money, shop elsewhere. They can never track your package, always shows it's still in China, 3 months after I ordered it. Beyond frustrated, absolutely no more purchases for this lady!

Date of experience: August 27, 2020
Wish C. Wish Rep
over a year old

Hi Samantha. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

Canada
1 review
0 helpful votes
Follow Donald D.
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Placed my first order in March/April of this year and delivery was to be in June, till date I deeply regret the order has not been received. Trying to desperately to contact their customer service, but they have none. Just seems another bad debt. Stay away from them.

Date of experience: August 14, 2020
Wish C. Wish Rep
over a year old

Hi Donald. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Texas
1 review
0 helpful votes
Follow Jason F.
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Waste of money and time. False advertising. They should be shut down. Nothing else to say about this horrible business. Not sure how the site found thousands of folks that rated them highly on their site.

Date of experience: June 7, 2020
Wish C. Wish Rep
over a year old

Hi Jason. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

California
1 review
2 helpful votes
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Poor quality
September 28, 2017

I had bought several items including a poster and necklace. Both arrived quickly, yes. But neither were great quality and what was described in the shop. Wish is pretty much a glorified scam with all their products made cheaply in China.

Date of experience: September 28, 2017
New York
3 reviews
1 helpful vote
Follow Carmen B.
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Wish is a legit company. You always get your product however don't be surprised if it's not the exact same quality you may have expected. I just wish, no pun intended, they didn't charge separate shipping charges. I ended up spending $84 on 6 items that actually only amounted to about $50. Other than that I have loved all their stuff.

Date of experience: September 27, 2017
Idaho
2 reviews
2 helpful votes
Follow Virginia N.
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I ordered a variety of things. Those that arrived were of very poor quality. Tho fine for the price, more importantly not the right fit for me or people larger or smaller. I would say half my orders never arrived though 5-8 weeks have gone by. Clothing is proportioned for narrow shouldered very thin arms despite being L, XL etc. Save your money and go to a Thrift Store where you know what you are getting and it will still be cheaper. Forget returning things to China.

Date of experience: May 10, 2017
Canada
2 reviews
1 helpful vote
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One star is generous!
January 16, 2017

Ordered 6 things on 3 different orders.! St 2 "sweaters" arrived... total crap... cheap sweatshirt like material.
Others 4 things have never arrived after 6 weeks!
They gave me a full refund on everything but do not waste your time or money.
Get what you pay for and I knew this crap was too good to be true!

Date of experience: January 16, 2017
Massachusetts
1 review
4 helpful votes
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You get what you pay for
February 11, 2016

For years I've order the same cheesy items from eBay. Wish has better prices but you have to expect cheap crap if you're only spending a few bucks. Also, China sizes are much smaller than American. Most items do state this, at least the ones I've seen. I'm not defending them as I have gotten some pretty questionable items but buyer beware.

Date of experience: February 11, 2016
Oklahoma
1 review
0 helpful votes
Follow Janese D.
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Items are always way too small and are never quite the same as pictured. They have refunded my money several times but only as site credit. Now I'm flagged for excessive refunds and can't even contact customer service. I tried to attach photos here but it didn't work.

Date of experience: April 3, 2019
France
1 review
0 helpful votes
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Some good, a lot of bad
June 17, 2018

Some products & deliveries are good but some others are awful, especially with clothes. I ordered 2 baby outfits, that never arrived. Contacted Wish 6 weeks later, they cannot do anything because i should have contacted them less than a month after goods being sent. As it is the approximate delivery time span, this is totally unfair.

Date of experience: June 15, 2018
Canada
1 review
1 helpful vote
Follow David C.
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I tried for 3 weeks to get a refund and it never happened! Terrible Customer Service! Just AWFUL! Please do not give them your credit card number when setting up an account. It will be charged! This company is the worst I have ever dealt with, by far.

Date of experience: February 20, 2021
Wish C. Wish Rep
over a year old

Hi David, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

North Carolina
5 reviews
9 helpful votes
Follow Jonathan W.
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We place an order every month. Sometimes up to 200.Its cheap same stuff over here but l say about 50% cheaper.or more stuff you could not afford you can here.My number one store... it is like it cuts out the middle man.

Date of experience: May 27, 2017

Overview

Wish has a rating of 1.9 stars from 8,288 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wish most frequently mention customer service, delivery date and credit card. Wish ranks 589th among Marketplace sites.

service
867
value
827
shipping
846
returns
732
quality
778