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How would you rate Wish?
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Philippines
1 review
5 helpful votes
Follow E S.
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Two thumbs up to Wish's customer support team! Their personnel are very accommodating and friendly. They are always available 24/7 to provide excellent assistance to all my shipping and product concerns. I appreciate all the plus one service, too! Way to go for all the extra mile, guys! Keep it up! :)

Date of experience: August 23, 2017
Arizona
2 reviews
20 helpful votes
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I order about $100 a month from WISH and I have been happy with everything. I love the prices and variety. All clothes and shoes are made differently so sizes vary. If you read the reviews and use common sense you will be fine. Everything I have ordered has been delivered with in 30 days but usually sooner. Delivery costs are between $! & $4 anything over $25 is delivered free. Customer service checks to see if each item is delivered and if you are satisfied with the product. I LOVE WISH AND GEEK!

Date of experience: December 28, 2015
Canada
1 review
2 helpful votes
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Less than zero
March 30, 2021

Very poor shopping place, poor support and they use cheating ways to attract people to buy, one example happened with me, after I bought one item in a very good price as paid money through pay pall I get message that my item will be proceed but after 24 hours I received a message that apology from me that item isn't available and my payment and purchase item is canceled. When I checked the site again the item was available but with higher price tag. No support team to answer my enquiry.
My advise don't bother your self purchasing from fraud places

Date of experience: March 30, 2021
Wish C. Wish Rep
over a year old

Hi Fadi. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

Australia
1 review
8 helpful votes
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Wish.com
January 26, 2016

Wish looks totally legit, the domain itself can testify, if it hasn't been taken down as a scam then it must be legit in some form or another. I just bought a watch for $2, I personally don't care if it comes in the time limit, if I end up getting it it will be a good-looking watch for only $2! If it doesn't come at all then well, I've only spent 2 dollars and that's nothing to get upset about!

Date of experience: January 25, 2016
Florida
1 review
1 helpful vote
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I ordered two items in the end of March 2020. I have not yet received them. I sent an e-mail wanting a total refund and they keep stalling that I will be receiving them soon. They do not accept phone calls and website will direct me to someone that will send me another e-mail which I don't want. I have sent them countless information (Order ID, Order #, Item type, transaction dates, etc.). The two items that I ordered don't serve any purpose now. They are a B. S. company and will never do any business with them again. Beware of their advertisements.

Date of experience: June 18, 2020
Wish C. Wish Rep
over a year old

Hi Josephine. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Arizona
1 review
0 helpful votes
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Great shopping application
January 12, 2018

I've only had one thing I've bought be wrong. I contacted the seller and they fixed the problem immediately. Some items take a while to get to the USA, like over a month. Some show up in 2 weeks. Not a complaint, just stating how the shipping works. I love this place.

Date of experience: January 12, 2018
Ohio
1 review
4 helpful votes
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Great, every time
March 30, 2017

I've placed over 25 orders with wish over the last two years. Every one has come perfect, with varying shipping times. If you're looking for next day shipping, wish is not the place to buy from, because they rely on individual sellers mostly in Asia. If you're looking for decent products, and outstanding prices, it's a great place to buy.

Date of experience: March 30, 2017
Australia
1 review
0 helpful votes
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Amazing and affordable!
May 5, 2021

I have been shopping on Wish for some time now and I have always had a great experience and find that items are very similar if not the same as buying from ebay but at a much discounted price. The only issue I have is when you purchase multiple of the same item you get charged shipping on each item.

Date of experience: June 16, 2018
California
14 reviews
15 helpful votes
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WISH. COM- I have made 21 purchases from wish.com, all from different vendors. I have to this date received every purchase that I have made. They were exactly as stated, exactly as pictured and received all much before promised receipt date. When you pay 2$ 3$ 5$ or 10$ for a product that you would have to normally spend anywhere from 15$ to 80$ buying somewhere else you know that they are not going to be high end products. Be reasonable! You need to be reasonable with your expectations when making purchases from this company and it's vendors. They have tons of great things that I have enjoyed having and using. I'm a very satisfied customer and will continue to be! I guess think of it like buying a bath towel from Belk vs buying one from Wal-Mart. 20$ each vs 5$ each! Different quality yes but still a great product! (I really wish I could add pictures to this review:-/)

Date of experience: March 8, 2016
Idaho
1 review
0 helpful votes
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Great prices but unreliable
January 14, 2018

Wish is a good place to get things at good prices. Its not usually the highest quality, it sometimes never arrives, and shipping takes forever. But if you don't mind waiting and it's not too important an item, go for it. I use it all the time for ''stuff''.

Date of experience: January 12, 2018
Texas
1 review
0 helpful votes
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Mostly satisfied
January 19, 2018

Everything I've gotten from Wish I have loved except for the rings. They all said 925 sterling silver. Not plated. But after wearing the rings for only a short
Period of time the silver wears off revealing the base metal underneath. Oh well, you get what you pay for.

Date of experience: January 16, 2018
California
1 review
2 helpful votes
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Product never delivered
September 4, 2020

I bought Aveda shampoos, contacted customer service send various email's to the company, Nobody's cares. It has been long time and I still see the charge from the Merchant, wish company.
Honestly it is a wish company, All bandits working there. Unfortunately it is a scam. Do not buy from them.

Date of experience: September 4, 2020
Wish C. Wish Rep
over a year old

Hi Jim. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

California
1 review
0 helpful votes
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Do Not Trust Wish!
June 19, 2021

The last three orders I placed with them, ended up as follows:
1. Ordered laptop, received remote only
2. Ordered laptop, received nothing. Customer support stated the item was delivered!
3. Ordered wireless mouse, received nothing! Same excuse as above!
Good thing I paid with Paypal, they were gracious to refund full amounts. Never again, "Wish" I had never started!

Date of experience: June 19, 2021
Wish C. Wish Rep
over a year old

Hi Ramesh. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Virginia
2 reviews
0 helpful votes
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Customer hostility
April 14, 2021

wish.com is the worst website anywhere. It sets you up with an account when you don't want one and it doesn't let you deactivate or cancel it. Once you are sucked in, it will overwhelm email box with spam. There is no customer service. It's worse than a virus.

Date of experience: April 14, 2021
Wish C. Wish Rep
over a year old

Hi Wayne. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

GB
1 review
0 helpful votes
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Horrible experience
December 19, 2021

I have never been dealing with such lawless, immoral, fraudulent company. My order has been duplicated few time and I have been charged for all the duplicates. I wrote immediately to them to request a cancellation of the all items. They took my money and blocked my account so I was not able to communicate with their customer service (do they have one?) unless I am sending proof of my ID in which case they would contact me within 3 working days. I have sent a copy of my ID but they never contacted me and despite my desperate attempts to cancel the duplicates orders I was not able to cancel it.
I will never deal with them again. I dealt with them in the past and I have to say that their products especially gadgets, are significant lower quality compared to other markets. Honest advise, Deal with someone else more reliable.

Date of experience: December 19, 2021
Wish C. Wish Rep
over a year old

Hi Amelia. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Canada
1 review
3 helpful votes
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Double charged
October 28, 2015

I made my order well over a month ago now, I still have only received half of my order and when looking back on my bank statement they charged me twice for my order. I have sent numerous emails asking for a refund and no-one has gotten back to me and there is no phone number to call them. Very disappointed, don't recommend shopping with this company.

Date of experience: October 28, 2015
Canada
1 review
13 helpful votes
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Someone has hacked my account and changed my name and address to theirs and I am unable to correct some of it. In addition, today I was welcomed back after not having used the app in awhile with a request to confirm my identity by sending along a photo of a recent bank statement showing a recent Wish purchase. This was all on my Android 9 phone.

Date of experience: March 20, 2020
Wish C. Wish Rep
over a year old

Hi Roger. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

South Africa
1 review
3 helpful votes
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Rubbish site
June 28, 2017

I ordered months ago and have not received my stuff. Worst of all I can no longer track my order because I cant login. They never send the link to reset my password as I have forgotten my last one. Strange thing is that I never logged out in the first place, so I dont know why I can access my profile anymore. This is serious rubbish.

Date of experience: June 28, 2017
Arkansas
1 review
1 helpful vote
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NOT SO BAD.
December 13, 2016

I have ordered 18 items and have received all but 3. The prices are great. Like some have said you get what you pay for. It is cheap, but I have been happy with all. Only one item so far doesn't quite match the picture. Just don't be in a hurry to get it when you order. Mine has been about 3 weeks on the longest order.

Date of experience: December 13, 2016
Florida
1 review
1 helpful vote
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I ordered an item in May and was charged same day, and promised delivery within 10 days. No delivery! After I trace order (no human contact available), I am informed a delay of 30 days in place. This delay extends 3 more times. I purchased item elsewhere and received it within a week. Now trying to cancel order and get a refund, reaching customer service was a complicated maze. Finally, a refund was promised, but I only received the shipping amount... not the product. It is now the mid-November... no refund and customer service has disappeared deeper into the maze. The time involved in this is not worth the effort. I've been ripped off!

Date of experience: November 18, 2020
Wish C. Wish Rep
over a year old

Hi Brad. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

Overview

Wish has a rating of 1.7 stars from 8,289 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wish most frequently mention customer service, delivery date and credit card. Wish ranks 589th among Marketplace sites.

service
868
value
828
shipping
847
returns
733
quality
779