business logo of Wish
How would you rate Wish?
grey star
grey star
grey star
grey star
grey star
Arizona
2 reviews
4 helpful votes
Follow Lloyd M.
Unfollow Lloyd M.
Send Message
Share Review
Report Review

What Happened?
April 20, 2019

What happened to WISH.COM? It has changed to the point that there is no way to shop. Searching for an item will not result in finding that item. I have been a long time customer, but I am not a customer any longer.
Does anyone know of a shopping site like Wish.com use to be? I am on the search for that site starting now.
Don't worry. You won't miss a little guy like me. Just keep doing things the way they please you, not what pleases the customer. Let me know how that works out for you.

Date of experience: April 20, 2019
Maryland
1 review
0 helpful votes
Follow gloria c.
Unfollow gloria c.
Send Message
Share Review
Report Review

I ordered from this company - in the middle of a pandemic and because I had problems finding toilet tissue. They offered 5 packs for $7.00. I waited and waited. I waited and waited. I ordered more stuff. I finally received two bracelets I ordered and they were nice and free. They still owe me about 30 items and I'm not sure I will receive them. Customer service emails me back and forth but I think that is just generic and not someone live. Don't do it. But, if you want to wait six months for your purchase - knock yourself out.

Date of experience: June 19, 2020
Wish C. Wish Rep
over a year old

Hi Gloria, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

AE
1 review
10 helpful votes
Follow Wissal M.
Unfollow Wissal M.
Send Message
Share Review
Report Review

Wish are thieves
October 12, 2020

I did an order since the end of March 2020 for three items I got only 1 after 4 months of the purchase date and I did not get the others till today, when I am texting them they are transferring me to the automatic reply, and they are saying you can not open a loser ticket, how it is closed and I did not get my items.
Guys never ever order from them, they are the biggest thieves in the world they will deduct your money then forget about it

Date of experience: October 12, 2020
Wish C. Wish Rep
over a year old

Hi Wissal. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

Pennsylvania
1 review
3 helpful votes
Follow c t.
Unfollow c t.
Send Message
Share Review
Report Review

Wish.com provides terrible service. I ordered a simple skirt on 5/5/20 and was informed at the time the order was placed that I would arrive by 5/9/20. It hasn't come yet, though it supposedly shipped. I have checked the delivery status and it always pushed the delivery date back another week or more. When I checked again today 6/11/10, the new delivery date was pushed back again to 6/23/20. There is not a live person so speak with to resolve the problem. The customer support phone number tells you they don't take phone calls, the automated customer service assistant just reiterates the new shipping date and is totally non-interactive or intelligent and emails to customer service go unanswered. A total rip off! There is no way to recoup your payment or effectively cancel the order once it "ships". I will have to go through my credit card company and dispute the problem. Don't use this vendor!

Date of experience: June 11, 2020
Wish C. Wish Rep
over a year old

Hi there. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

California
13 reviews
11 helpful votes
Follow Thomas S.
Unfollow Thomas S.
Send Message
Share Review
Report Review

This is partly my fault for buying things that could be questionable. Wish has huge shipping costs, and says for example a T-Shirt is 2.99 great deal than when I bought it shipping was $5.00 and shirt price 10.00! What?! Than when I get it it's made of polyester and way too small! I leave a review on their site and it disappears! Here's the old adage folks IF IT IS TOO GOOD TO BE TRUE IT ISN'T! Moving forward I will shop only at Costco for discounts or a. 99 cent store. They should be investigated for fraud!

Date of experience: September 16, 2019
New York
1 review
3 helpful votes
Follow K C.
Unfollow K C.
Send Message
Share Review
Report Review

I ordered quite a few items from Wish, I needed new clothes and why not order from a site that has clothes for less than $10. I was super excited to receive my items, I am still waiting on the rest of the order; but when I got them, they were pretty cheap looking and feeling. I have had one shirt for not even 4 days, and the seams are already busting (I am not a big girl, and the shirt is a loose fitting sweatshirt.) You get what you pay for I guess. I did receive some items before the estimated delivery date, which was good. But I am not exactly sure I will be ordering from them again anytime soon.

Date of experience: January 25, 2017
Washington
1 review
1 helpful vote
Follow Pam H.
Unfollow Pam H.
Send Message
Share Review
Report Review

Excuses?
April 30, 2017

Still trying to get around the excuses of why I was charged for an order that was never processed. They tell me check something different everytime I contact them and never the same person. THEY should be doing the checking, that's what they're getting paid for.

Date of experience: April 30, 2017
GB
2 reviews
19 helpful votes
Follow Kym G.
Unfollow Kym G.
Send Message
Share Review
Report Review

Ordered from wish many times. Ok so not everything has turned up but it does come from China, things are bound to get lost or stolen! Whenever something has not turned up then you email wish straight away and they always reply that day. Refunds are quick and easy. Would definitely order from wish again.

Date of experience: May 12, 2017
New York
1 review
4 helpful votes
Follow Timothy D.
Unfollow Timothy D.
Send Message
Share Review
Report Review

I ordered 2 items, ballistic vests at $195 each. After I hit the submit button, they increased the price to $249 each. Plus shipping and tax! I then immediately tried to cancel the order the customer service line said it wasn't activated and to go to customer support online in which a bot said they had a no cancellation policy. Stay away. Typical scam site.

Date of experience: December 14, 2020
Wish C. Wish Rep
over a year old

Hi Timothy. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

Canada
1 review
7 helpful votes
Follow Giselle L.
Unfollow Giselle L.
Send Message
Share Review
Report Review

All their stuff has come faster than it says but they charged my credit card 200 dollars more than the bill and all their stuff is made in china ( not mentioned on the site anywhere) too much money was wasted on this site but super cute stuff and only fits if your a small person

Date of experience: August 26, 2015
Oklahoma
1 review
3 helpful votes
Follow Shelly S.
Unfollow Shelly S.
Send Message
Share Review
Report Review

I cant believe they are still in business. I placed an order and 3 days later I get a message to contact them but all you can do is email cause there's no number. Then they tell me that I set off a fraud alert and to allow 14 days for my money to be returned. So do like they are the frauds to me.

Date of experience: March 15, 2016
Sweden
1 review
0 helpful votes
Follow Galina M.
Unfollow Galina M.
Send Message
Share Review
Report Review

Feedback
June 14, 2018

The proposal is that support team can remind when product is not received and 30 days from purchasing are coming. I have some cases when product was bought and nothing is result - no product no money return. If provided a lot of purchasing it is difficult to control all terms. In general is good evaluation.

Date of experience: June 12, 2018
GB
1 review
0 helpful votes
Follow Paul K.
Unfollow Paul K.
Send Message
Share Review
Report Review

Shopping with mix feelings
June 14, 2018

Poor customer service, wish don't response to customers complain, no matter how small in money is paid for a product it should be appreciated, at times product sent is different from what was advertise but when a complaint is sent there will be no response and that allow the sellers to do what they like.

Date of experience: June 12, 2018
Greece
1 review
0 helpful votes
Follow Dionysus T.
Unfollow Dionysus T.
Send Message
Share Review
Report Review

Awesome
February 28, 2018

They are so quick when a problem occurs and customer service (at least the Greek one) is awesome! The not so good thing is late shipping! Another thing is the fact that shops don't give a chance for multiple orders (eg. Shame product different size or color) and they charge extra shipping. I believe that makes the buyer to hesitate to proceed to his order!

Date of experience: February 25, 2018
Wisconsin
4 reviews
10 helpful votes
Follow Kim W.
Unfollow Kim W.
Send Message
Share Review
Report Review

SOME GOOD DEALS
April 9, 2016

I have ordered a few things from this site and have basically been happy with them. Everything there is from China, but it's that way everywhere. Remember you get what you pay. I've ordered some memory sticks and they seem to work fine. Jewelry I have ordered looked pretty cheap but other things were great.

Date of experience: April 8, 2016
Tennessee
3 reviews
9 helpful votes
Follow Larry K.
Unfollow Larry K.
Send Message
Share Review
Report Review

PayPal got me my money
February 12, 2017

I ordered a Christmas gift and after 6 weeks I sent them an email asking where the merchandise was? The tracking they sent me didn't work. They never responded after 4 emails to their customer service dept. PayPal opened a dispute for me and got my money refunded. Do not do business with them!

Larry

Date of experience: February 12, 2017
Arizona
1 review
0 helpful votes
Follow Solomon G.
Unfollow Solomon G.
Send Message
Share Review
Report Review

Does anyone really use Wish successfully? These guys have got to be a scam. If you decide to use this Sucker is Born Every minute website, be careful. The price you see isn't the price you will be charged. I saw an ad for a mouse pad for 5.53, pretty decent price. I clicked on the link to Wish and magically, the price went up to 6.68. Still not a terrible price, but odd. Clicked on the Add to Cart button and the magic happened again, the price went to 9.00 plus 5.00 shipping. So they wanted 14.00 for a 5.53 mouse pad. I know 14.00 isn't outrageous and I could buy it all day long, but just tell me from the beginning that you are going to lie about the price so I can just go to Amazon or Staples. FISH ON? Nope this one got away.

Date of experience: July 20, 2020
Wish C. Wish Rep
over a year old

Hi Solomon. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

Massachusetts
1 review
0 helpful votes
Follow Dave R.
Unfollow Dave R.
Send Message
Share Review
Report Review

Fake Advertising
June 11, 2021

The Federal Trade Commission should shut this scam outfit down. All one has to do is to see how they elevate their prices when you start to add description (color, size etc.) of the item you plan to buy. They must think all consumers are dumb!

Date of experience: June 11, 2021
Wish C. Wish Rep
over a year old

Hi Dave. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

California
1 review
3 helpful votes
Follow Steve S.
Unfollow Steve S.
Send Message
Share Review
Report Review

Beware-SCAM
December 21, 2020

I attempted to purchase some skeletons for next Halloween ($63 total). Order placed on Nov. 6. Delivery was set for ~Dec. 11. After Dec. 11 passed, I started checking on the tracking. The order was internally cancelled on Nov. 12, and Wish.com sent no notification, nor did they refund my money. Now, I'm trying to get a refund. They have NO phone support, and NO human support, just a silly 'electronic assistant' WITH NO PLACE TO APPLY FOR A REFUND. I think the whole thing is a scam.

Date of experience: December 21, 2020
Wish C. Wish Rep
over a year old

Hi Steve, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Arizona
1 review
1 helpful vote
Follow Ash P.
Unfollow Ash P.
Send Message
Share Review
Report Review

Lame I got hustled, I ordered a wax pot with wax beads, and other extras received an aluminum heart shaped 2 cent pan... I even read all descriptions before purchasing. Ordered a bead curtain received again a 2 cent string with beads, ordered a kids mermaid tail received a seashell bra for my 4 yr old. Hate this site spent over 50 bucks only to wait forever to receive anything and then to be so disappointed that I would've been better just flushing my money

Date of experience: June 16, 2018

Overview

Wish has a rating of 1.7 stars from 8,289 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wish most frequently mention customer service, delivery date and credit card. Wish ranks 590th among Marketplace sites.

service
868
value
828
shipping
847
returns
733
quality
779