Wish

I used wish.com services for the last few months.
Their service is getting way better than pre-pandemic.
The delivery time to Canada is way shorter than before the pandemic, and even a refund item was
A quick transaction.
Still, not many items are available than Ali express, but I am happy to use the website for online shopping.

This company consistently takes my money, promises product delivery, holds my money and then refunds it... NEVER do they deliver! I think this is their only plan to profit with no intentions of delivery... EVER.

The shirts advertised where totally different that what was received-different sizes, different material, different style; didn't receive entire order. Price was advertised differently than when you actually clicked on it... waste of time and money.

Crooks, scammers, worse customer service, it is just a piece of crap. Still waiting for my package or my refund.
If you get mad after all the crap they make you go through and dare to call the customer service guy an idiot (as I did), they get offended and threaten to stop responding. "Here is a Tip" Insult the guy that is handling your complaint and you will wake them up and they will start to move their asses. At least you will get an unscripted answer instead of the same crap they usually answer. Anyway I will never order anything else from those crooks and I am making sure to inform everybody I know and will keep posting the reviews they rightfully deserve. Since they treat customers like crap they deserve every negative review they are getting!

No customer service! Your issues bill be returned with an automatic response. Never resolving your issue! I ordered and paid for 20 garlands for a wedding. I got 6. There response was I got my package! Asked for refund on the ones I didn't get. No resolution. Took my money and ripped me off! DO NOT BY ANYTHING would be my advice! Infuriating!

I tried to buy some stuff that I would need from Wish. I've made my purchase and waited, like expected. I've kept checking the tracking number, but after a couple weeks, the tracking number stopped tracking my order. So, I kept checking my mail and asking the mail carrier if I had any mail. No was always the answer. I even tried using their tracking website, but it only showed the outdated info.
So, be very careful on which individual store the product is coming from. There information may be different from what your confirmation email would say.

I always buy on Wish but each and every time I am supposed to get my item, it exceeds the time and beyond. When I ask about the items, i get the same responses to show t they are copied and pasted then sent to me, the items take very long and the quality is horrible. So clearly wish specialises with false advertisement, they are only good for taking our money but not delivering proper service. As we speak i do not know which item to mention because i am waiting for more than 10 items of which most of them i was supposed to receive about a month ago but that has not happened as usual and nobody bothers to even communicate with me as a customer and i am not the only one with such problems from Wish, at times i want to buy expensive items but how can i do that while not even knowing if im going to get my order on time or in good condition cause most of the time its never like on the pictures or if i will receive it at all!

Many stores take a very long time (a month and a half) sometimes to arrive, packaging may not be proper, may not arrive at all, and product may not even work. This of course has nothing to do with the app, but with the individual seller and Wish will compensate for problems. You just have to make sure that the store and product reviews are good. Very easy to use and secure to pay for, especially with it being so cheap. Overall very well pleased!