Wish

I made the mistake of placing an order for around $150+ worth of items from this website (tennis shoes, jewelry, etc.). I only got like 3 of the 15 items I ordered. I contacted their joke of a customer service department and got a "so sorry" response along with 1 more item that was mine two weeks later! Then I received a bigger package in the mail a week after that and got so excited until I opened it and realized NONE of the items in the package were mine! Wish.com STILL owes me $75-$100 worth of products I NEVER received! And with that, I will never shop there again. Warning- buying from this website is risky with no guarantee you will receive what you purchased! :(

I ordered from Wish for about a month about 15 items, most where cheap but for the price ok. Suddenly everything just stopped coming in the mail, I am talking about 15 items that never showed up. I gotten my money back on about 10 items but I am waiting for a few more cause they claim it takes a while. I am also still waiting for about another 5 items that I am pretty sure will not show up. I have no idea why everything just stopped coming in the mail. I am done with this app and it's cheap overpriced garbage that does not look nothing like the picture anyways. Be cautious and DO NOT invest to much in there items.

I ordered what I thought was a rain coat from them. According to their size chart I wore an XXL so that is what I ordered. What I got was a size 6 and not at all water repellent coat. It was a nice coat but would only fit a small person (Think Jr. High). Not good for the rain. And came no where near fitting my size 16 body. When I asked if I could get my money back they replied with "Are you sure the coat does not fit because you have likely ordered things in the past that were the wrong size? " I think something was lost in the translation but still very arrogant and rude of them. Stay away from this company. There are plenty of other sites to order from.

I placed an order on Wish back in March (2020), which I was charged for. Since then, it's now mid-December, my item was in "fulfillment" for the past 8 months. When I attempted to connect to their customer support, my email was either ignored, or I was told that there was nothing I could do in terms of visibility regarding when I should expect to receive this item.

Two days ago I received an email from Wish saying my item could not be fulfilled and I could either purchase a similar item for the same price, or request a refund. I elected for a refund, however because it had been 8-months, my item was no longer eligible for a refund through my customer portal.

I reached back out to customer success (the 1-800 number on their website is an automated response saying to email their customer support) to see if someone on their end can help me - silence.

Glad I wasted money on an item I never received.

Worst experience ever and I strongly do not recommend this vendor to anyone.

Most everything has come on time or before! I did have a pair of earrings come in damaged and they responded quickly and refunded quickly! My only complaint is when a price is listed on a product but then once it's added to the cart the price jumps higher and not because it's a different color or size or something. This is very misleading and a waist of my time. And this has happened with several different types of items. So then I just don't buy.

If I could do a zero star I would. I never got my shipment even though shipping says I did. I checked neighbors etc, and customer service basically calling me a liar. Other companies send out a replacement no question and Wish make me look like I'm the horrible person. Don't order from them. Horrible customer service too.