Wish Reviews Summary
The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
This summary is generated by AI, based on text from customer reviews
I have placed 2 order with wish... i was tracking my order everyday and today i cant seem to find any orders... payment was taken off and i have tried to check and check but nothing is found. On their website it states that if there is ntn in the order sheet then it means that the money wasnt deducted. I have received an sms that monies went off my acc. What do i do... who can help
I ordered a bathing suit cover up on Dec 29 2016. I did not receive it until May. I emailed and no response whatsoever and no tracking. Really! When I recieved the item it was complete opposite of what I ordered. Not a bathing suit cover, no zip, wrong length, wrong material. Need I say more. They are a pathetic, fradulent joke. Do Not Bother for any reason. Happy Shoppng
Ordered a plain watch and recieved an ugly cheap gold plated metal watch. Tried to return it but when you try to print out their return label it comes out garbage. You cant reach them by phone at all and they don't reply back from *******@wish.com. In addition to their screw up the want to charge you to ship the item back even though its their fault. They make you take numerous photos of item, shipping label and package all in order to discourage you from returning the wrongly shipped item. BEWARE! YOU WILL NOT GET YOUR MONEY BACK. I WILL CALL MY CREDIT CARD COMPANY NEXT TO SEE IF THEY CAN CHARGE BACK ITEM.
Of course you are getting cheap stuff! It's coming from middle of nowhere China. BUT, I will say that most of the things I've ordered have been really good. It takes forever for them to get here, but it's like getting a surprise present when they finally do. CHECK THE SIZING CHARTS BEFORE YOU BUY! It's a foreign country, they size very very different from US vanity sizing. I wear a 12 in a dress and usually have to order at least an XL if not a 2x. You have to be careful with what you order and pay attention, but I've used wish multiple times and I'm pretty satisfied overall.
I ordered several items from this company. After noting that the charges had posted to my account I logged in to their site and to get an idea of when the items would be delivered. The "Order History" was empty. I contacted their customer support and explained the problem in detail. In response they keep sending emails telling me how to visit their site and view the order history. This has happened several times. I don't know if they don't read English or what but the generic responses are worthless. Plus, they have been blitzing my inbox with ads. Word to the wise, don't order from Wish.com.
Ordered two Gsp golf watches received two chargers useless will never buy from this company again have deleted the app they have a huge range and I would have brought heaps their loss
We place an order every month. Sometimes up to 200.Its cheap same stuff over here but l say about 50% cheaper.or more stuff you could not afford you can here.My number one store... it is like it cuts out the middle man.
THIS COMPANY IS CROOKED. THEY STOLE FROM ME. THEIR APP GLITCHED AND ORDERED MY ENTIRE CART BY ACCIDENT. DID NOT ALLOW ME TO CANCEL THE ORDERS UNTIL AFTER THE ALLOTTED 8 HOUR TIME LIMIT. I CANCELLED MY DEBIT CARD AN HOUR AFTER THE ORDERS WERE MADE AND STILL 11 items WERE ORDERED AND CHARGED TO ME. I have lost over $250 TO THIS THIEVING "COMPANY". Terrible horrible experience with items unintentionally ordered. Returning items ridiculously impossible. Loss of over $250. No way to speak to a human. Save yourself heartache. They probably will hide this review. They need to be SUED by all of us whom they've stolen from!
I only wanted to order my son a 1 pound fidget spinner and I typed my card details but they were rejected I typed them correctly checked my balance (I had 20k) and still it was rejected and yesterday I was charged 100 quid by them when I didn't order anything
BEWARE of ContextLogic Inc. shopping apps such as:
Cute - beauty shopping
Geek - smarter shopping
Home - design & decor shopping
Mama - thoughtful shopping
Wish - shopping made fun
This company FALSELY ADVERTISES to offer a 30 day guarantee for exchanges & refunds. They repeatedly send myself & other customers the incorrect colors &/or sizes of their purchased items. I've purchased close to $400 in the past 3 months on these 5 apps combined.
I contacted "Cute" & they ignored my messages until after the 30 days were up. Then Cute replied to tell me "it's beyond your 30 days so we will not exchange your items now."
I have gotten a few decent things at decent prices; I ordered three different "AAA" battery lasers and got 2 different one (two are the same color). The green one, at least, was worth it. On the other hand they took 3 months to get here. Usually though the stuff isn't worth more than about 10% of the price they charge and it is useless junk. Also be aware that if you do buy from Wish or other el-cheapo dropship sites you should only buy one item at a time. Usually the order I send is 80 to 150 dollars and some of the items mysteriously drop off the list. At gearbest they would then show back up in your cart. Really extremely annoying I even have tried to place another order just to get the "insane deal" I was offered only to have it drop off the order a second time! Chances are if it IS a good deal you can get it on Amazon much faster at the same price.
There items are not what you think, takes 3 times longer than they say and your not guaranteed you'll receive it- I didn't.
If I could give it negative reviews I would.
I purchased two i teams yesterday and the totally came out to 13.91 so I transferred for and extra dollar just in case and so I bought it through the app and I had to create an account. The first time it said CARD DECLINCE try again so I did it again and it accepted it. Just to make sure I went to my BoA app and looked at it and seen that I had -$13.84 dollars. They charged my card twice and so I refunded it. Because this happened late at night I called paypal this morning and asked why they charged my card twice and that cause my card to get an overdraft they replied with wish said to charge your card twice and so we did and now they can't do anything about it and that I have to call my bank to see if they can overlook this, this one time
I would never use PayPal again one time thing for sure
Or wish unless I had a goft card where they can't OVERDRAFT my debit card
Very poor merchandise, also try to send something back, it's impossible. I ordered a size m because the reviews said this cover up ran small it came to the outside of my breast keep trying to slide off my shoulders. When I tried to send it back it wanted me to take a photo of it which I did but then it wouldn't down load it. This site is a scam.
Cheap and over month deliveries. If problem customer service sends bogus replies and does nothing. In five orders not one correct. Wrong color, wrong size, defective, counterfeiting etc. Beware
However, it can take up to a month to receive at times depending on the item. Some of my items arrived with in a week, a few were several weeks out.
I was having a browse at some watches. I seen a watch for sale that was price at over $2000 but was on special for $58. I thought this can't be right, so I went to the brands website and clicked buy on that exact same watch to see what price would come up. They are ripping people off with these so called lowest prices because that watch you can buy from the business directly for $19.95
I downloaded the app after a friend told me about it- the prices were too good to be true; turns out I was right- I ordered 4 items of clothes. They were cheaply made, no tags, no prices, no hems- wrong size, smelled funny, all added up to wasted money and a rip off.DO NOT BUY
Full of people selling junk and fakes. Don't shop here unless you want fake clothing brands or dead electronic products that you cannot return. Oh, and everything comes from China and takes more than 1 month to arrive.
Bought fidget spinner for son, 2 weeks later never received it. Son checked mail every day excited just to come back empty handed. Had to get refund. Hope y'all go out of buissness. Never shop wish again. I'm staying with Amazon shopping
About the business
Shopping Made Fun. Join over 300 million others that have made their shopping more smart, fun, and rewarding.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members