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Texas
1 review
0 helpful votes
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Order never received
February 19, 2020

Back in December I placed in order the money was widraw but here's mid February and I have not received anything I tried to comunicate with wish customer service but nowhere to find someone I'm so disappointed

Date of experience: February 19, 2020
Texas
1 review
0 helpful votes
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Items never gotten
July 8, 2020

I ordered my stuff and got email on May19 items were being shipped it's now july 8th and I've gotten nothing. When I ask I get the run around it's because of Covid. And then customer service wanted to charge me to look into my order. A bunch of bull crap. I will never order again and am turning them into BBB. I only rated 1 I did not want to. Give a rate at all but wontblet you submit if you dont. HORRIBLE WAY TO DO BUSINESS!

Date of experience: July 8, 2020
Wish C. Wish Rep
over a year old

Hi Patti. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

Brazil
1 review
2 helpful votes
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Terrible
February 23, 2018

I didn't receive my itens yet! I bought in September 2017! I felt that Wish stole my money. I already sent several messages but no satisfactory answers at all.

Date of experience: February 21, 2018
Colorado
1 review
0 helpful votes
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I really like wish & would like to buy alot
February 23, 2018

I get want a refund I wanted to merchandice I ordered I like the new customer service where they tell you it's been delivered and they keep an eye on your order wishes is getting better

Date of experience: February 20, 2018
Louisiana
1 review
0 helpful votes
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TOTAL SCAM
February 8, 2021

I wish I could give ZERO stars

This is the most DECEITFUL website I have ever used. I was totally scammed by them recently. They advertised a 236 piece toll set including a LARGE COLOR PHOTO of a full tool set for an amazing price of $18. When it was delivered A MONTH LATER, it was actually a single tiny wrench that they now claim can "do the job of 236 tools" and can be "added as an upgrade to the 236 piece tool set in their on line PHOTO"

Since being scammed, I have found tons of other examples of deceiptful advertising on Wish.com. For example: They advertise a BIG PICTURE of a bicycle with a full description of the bicycle with a very tiny mention of the word "light" buried in the description. Their goal is to make the viewer believe they are purchasing a full bike for a great price like $38, when in fact, you are getting ripped off by paying $38 plus shipping for a two dollar light you could buy at Walmart.

TRUST ME... DO NOT SHOP ON WISH.COM

Date of experience: February 8, 2021
Wish C. Wish Rep
over a year old

Hi Glenn. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

Illinois
1 review
1 helpful vote
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No returns given
September 16, 2020

Beware of this site. If it seems too good to be true that's bc it is. They sold me a pool in March and told me after it would come by August 20th. They went back and forth requesting the same thing over and over and then denied a return. Bought a 15 ft pool that was 8 ft. Told me they could tell by the weight that it was correct and no refund was given. THESE PEOPLE ARE NOT HONORABLE. DO NOT BUY FROM THEM. Kathy OGrady

Date of experience: September 16, 2020
Wish C. Wish Rep
over a year old

Hi Kathy. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

Canada
1 review
0 helpful votes
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Awesome
June 17, 2018

I would be snappier if i get all my orders when i ordered them there was 2 package so fur i have not got yet and they were gift for my family so im not happy about not getting my packages

Date of experience: June 14, 2018
Missouri
1 review
0 helpful votes
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Placed order in may. Order is still in kungFlu country. I have stopped expecting delivery. Its sick that google allows this site to be accessible outside the kungflu country!

Date of experience: June 23, 2020
Wish C. Wish Rep
over a year old

We're here to help, Vera! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.

North Carolina
1 review
0 helpful votes
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Happy
January 12, 2018

Happy and satisfied that wish looks out for me and my purchases. Great prices and great products. Can't say enough good things about this company. Always a good experien

Date of experience: January 12, 2018
Georgia
2 reviews
0 helpful votes
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Shipping too much
January 14, 2018

If I buy multiple items from the same store they charge shipping on each of them
And I want to see the items being used by the purchase there should be a section for adults to view the product

Date of experience: January 12, 2018
New York
1 review
0 helpful votes
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Worst website EVER
November 29, 2020

I ordered a few things from them since MONTHS AGO, and only ONE item I received(and the spread wasn't the best quality). The other items we're supposed to be delivered on November 23rd and I'm still waiting. Today is the 29th and nothing. They claim they will refund my money and I'm waiting to see if that will happen. I will NEVER order from this website again, nor recommend anyone to buy from them. They have you waiting FOREVER for your items OR you never receive them AT ALL. It's bad business OR better yet... a SCAM... DO NOT WASTE YOUR MONEY ON WISH WEBSITE.

Date of experience: November 29, 2020
Wish C. Wish Rep
over a year old

Hi Shivonne. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Ohio
1 review
28 helpful votes
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THEY "PUT A HOLD" OM MY ACCOUNT AND HAVE NOT REFUNDED ANY ON THE MONEY THEY TOOK OUT OF MY ACCOUNT. I AM A SINGLE MOM WITH 3 BOYS AND HAD STARTED THEIR XMAS SHOPPING WITH THE LITTLE SAVING I HAD AND THEY WILL NOT RETURN MY EMAILS AND THERE IS NOT A PHONE NUMBER TO CONTACT A PERSON TO SPECK WITH. THANK FOR MESSING UP MY CHRISMAS...

Date of experience: November 27, 2016
GB
1 review
0 helpful votes
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Wish what a joke
June 9, 2020

Still waiting for goods I ordered in march wish are a pile of acammers! Take your money and cant get an explanation why you have not recieves anything I ordered stuff in march

Date of experience: June 9, 2020
Wish C. Wish Rep
over a year old

Hi Roy. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Colorado
2 reviews
2 helpful votes
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Disappointed
June 12, 2017

I order a watch for a graduation gift and suppose to arrive June 6 2017 its stated it would be here before Memorial Day then changed to June 6 2017 and its the 11 of June 2017 still not here when you do get the package it has untrackable they set everything that didnt matter on time accept this was a gift still has not arrived very disappointed.

Date of experience: June 12, 2017
Florida
1 review
1 helpful vote
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I ordered 3 rings from this site. Gladly to say I didn't spend much as I was trying them out for the first time. The jewelry I received, which was supposed to be SOLDID 925 Silver, was very cheap tinny metal that looked like it had been painted with silver Paint. The 925 stamp, that was shown in what I ordered, was NO WHERE to be seen.
DONT ORDER ANYTHING FROM THESE PEOPLE>>>>>MAJOR RIPOFF. The turquoise stone that was supposed to be in the ring, was a painted piece of Plastic!

Date of experience: August 9, 2020
Wish C. Wish Rep
over a year old

Hi Larry, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

GB
1 review
0 helpful votes
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Ordered 2 tshirts from WISH and they turned up but were Asian Sizes not European which means they were 2 sizes smaller. WISH would not accept they were at fault at first and refused a refund until i got PayPal involved. I sent the items back to WISH via recorded delivery but after a week they said they had not recieved them despite royal mail confirming the delivery. They closed the case so I went back to Paypal and WISH denied agreeing to a refund. I sent Paypal all the emails with WISH and a refund was finally issued. Wish emails from customer service were rude and antagonistic so it felt like they were delibrately trying to rip me off.
I spoke to a few friends and they had similar experiences with WISH. AVOID.

Date of experience: September 21, 2021
Wish C. Wish Rep
over a year old

We're here to help! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.

Kentucky
3 reviews
11 helpful votes
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Great affordable items
August 24, 2016

I really like wish.com. It takes alot longer to get items in the mail but the items are cheap and affordable. Also have a lot of items to choose from. I personally will continue to shop at wish.com

Date of experience: August 23, 2016
Australia
1 review
3 helpful votes
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Recieved my watch today. Thank U WISH. The band is a little small, but I love it. I would defginitely reccomend WISH to all my family & friends in future. Hope to order again soon.

M. D. Casey

Date of experience: March 23, 2017
Colorado
1 review
3 helpful votes
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I ordered most of my Christmas presents through them at the end of November and pick everything to be here in the middle of December it is now January 19th and I have not received half of the 25 things that I ordered

Date of experience: January 20, 2017
New York
5 reviews
25 helpful votes
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DANGER AVOID PLAGUE
September 16, 2016

Your item will take forever to arrive and wont be the item you ordered. Also alot of the items they offer don't even EXSIST! (1TB flash drive YEA RIGHT)

Avoid China online businesses like you would the plague.

Date of experience: September 16, 2016

Overview

Wish has a rating of 1.7 stars from 8,289 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wish most frequently mention customer service, delivery date and credit card. Wish ranks 589th among Marketplace sites.

service
868
value
828
shipping
847
returns
733
quality
779