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How would you rate Wish?
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Arkansas
1 review
0 helpful votes
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Wish has awesome prices & excellent service!
January 12, 2018

Ive been shopping on Wish for almost 2 years. Ive had excellent experiences & will continue to be a customer. Thank you Wish for making trendy affordable!

Date of experience: January 12, 2018
Illinois
1 review
1 helpful vote
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People are idiots in this company
January 19, 2018

Wish bad me from all orders because they needed proof of paypal ownership. Did everything they asked, they charged me money then never sent out the product.

Date of experience: January 16, 2018
Utah
1 review
0 helpful votes
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OH MY GOD
July 4, 2020

I ordered some LED lights for my daughter on June 7th, when it shipped is should have been here by june 27th (which is a long time to ship really). OK my daughter accepted that, june 27th, not here. Check again, they say now July 3rd- OK I guess I have no choice- now july 3rd- still not here-- I will NEVER EVER ORDER from these Dumb A--es EVER again... Really, my daughter asks me everyday and we go down to the mailbox and nothing.
Don't ever order from them, promise, unless you Wish (ha ha) your order to take over a month to be delivered. Never again. Ridiculous. I have read many other reviews that state the same... WOW nice company

Date of experience: July 4, 2020
Wish C. Wish Rep
over a year old

Hi George. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

Colorado
1 review
0 helpful votes
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2 months since I ordered and NOTHING. Stay away. Can't reach a customer service person and they keeping moving the delivery date back weeks. HORRIBLE service. DOn't buy from them.

Date of experience: July 1, 2020
Wish C. Wish Rep
over a year old

Hi Karen. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

Canada
1 review
0 helpful votes
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I purchased these items the beginning of April and
I've been struggling to get a refund/cancel on multiple Items. My delivery dates were changed, not once(May11), not twice(May26), but three times now(June15), and "they" keep telling me I can't get a refund cause I'm still in estimated delivery date.

Date of experience: May 27, 2020
Wish C. Wish Rep
over a year old

We're here to help, Jenny! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.

Canada
1 review
0 helpful votes
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Total scam
June 2, 2022

They do NOT send you what you ordered. I ordered a phone and the IMEI number is a rebranded 6 year old samsung phone updated to take usb-c

MAKE SURE YOU USE PAYPAL and you will get refunded. Otherwise you are up %^@%^@ creek

Date of experience: June 2, 2022
Wish C. Wish Rep
over a year old

Hi Mike. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

Ohio
1 review
2 helpful votes
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Love Wish!
March 9, 2018

Wish is great! Easy to relate to. Takes care of problem's quick and easy. Have ordered allot and only had a couple of returns where I wasn't happy! The clothing looks awesome, but really small!

Date of experience: March 7, 2018
New York
2 reviews
1 helpful vote
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I placed this order in April., It arrived in late July four months later
The size was wrong I ordered a 43 and they sent a 40
The color was wrong I ordered blue, they sent white
The label was completely faded and I can't even see an address to return it to There was no paperwork inside.
Fortunately, I paid with AMEX and had them refund my money when it was overdue by two months. NEVER ORDER FROM THIS COMPANY

Date of experience: July 22, 2020
Wish C. Wish Rep
over a year old

Hi Martha. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

South Africa
1 review
3 helpful votes
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I ordered hand bags at Wish, 1 bag recieved and, the price was too expensive but the bag is made of a cheap material, very disappointed. Nothing encourages me to buy more items to Wish.

Date of experience: July 5, 2017
Australia
2 reviews
1 helpful vote
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On 20/09/2019, I purchased New product Original Bluedio H+ Bluetooth Headphone Headset from Wish.com Website. As a test I tried about 10 items all had the same result.

The website is misleading and in my opinion is a scam, using false advertising to sucker in people. The sales pitch that the item is "Free and only pay postage" is false and misleading.

In the fine print there is a statement that reads "Limited Quantity Deal: Only 1 offered at this price per day. First transaction that is fully processed will get the item. You will be notified in 24 hours if you were the first purchaser. All others will receive a full refund." is a total lie. I have attempted to buy another four different items and all have come back saying "Limited Quantity Deal: Unfortunately, your purchase was not fully processed in time to get this item at this price. We were unable to fulfill this order." I placed the order and paid for it about 24 hours before.

You've managed to take the funds out of my account immediately yet I am advised that it my take 14 working day to get my refund. Question: How many people wouldn't bother to go through the hoops to get the refund (assuming it comes anyway)? You have a large number of these scams on the website.

SAVE YOUR MONEY AND TIME... Wish.com IS A ***SCAM***

Date of experience: September 21, 2019
Texas
1 review
28 helpful votes
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Sneaky
August 8, 2016

Lots of RAZZLE-DAZZLE advertising with great prices. THEN you notice you're being charged an individual shipping charge for each item, even though some things are shipped from the same company. It takes FOREVER to get your items, and then it's very poor quality. You don't receive a shipping slip and I'm guessing they use 3rd world sizing. An item size 2x is like a medium... not just one item but 7 items of clothing... NONE fit right. Then, when trying to return, it shows a picture of the item, but yet they want you to take a photo and upload it online to get the RETURN process going. UNBELIEVABLE! I guess you get what you pay for.

Date of experience: August 8, 2016
Florida
6 reviews
2 helpful votes
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Bad quality
June 20, 2017

Its true that you get for what you pay but most of the time never received exactly your order and plus you have to wait more than a month to received. In other words the cheapest cost MORE

Date of experience: June 20, 2017
Iowa
1 review
0 helpful votes
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Great!
January 19, 2018

It has been great so far! If I don't get an item i get reimbursed which is nice. I have only ordered one thing that was broken and I am okay with that. Keep up the great work!

Date of experience: January 16, 2018
Missouri
1 review
0 helpful votes
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Shopping
January 12, 2018

For the most part I Love Shopping on Wish! There Has Been a couple of things i did not get and i paid for them. But it was to late when i try to ask seller a question...

Date of experience: January 12, 2018
Saudi Arabia
1 review
0 helpful votes
Follow Attique A.
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It's scam
August 5, 2021

I made 2 orders. But after 2 months wait they return me the half payment and told me that the items are not trackable. What is this? It's not a business.

Date of experience: August 5, 2021
Wish C. Wish Rep
over a year old

Hi Attique. We're here to help! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.

Texas
1 review
0 helpful votes
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I love shopping Wish
August 18, 2018

My over all shopping experience has been great. It does take to long to get some of the items. Some if the things I have received, are not what I ordered.

Date of experience: August 15, 2018
South Africa
1 review
6 helpful votes
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After purchase they just don't care!
September 7, 2018

I am still waiting on items I ordered in March month, all I get from wish is that the refund counter is now closed and no response from support... Very disappointing...

Date of experience: September 5, 2018
Maryland
1 review
0 helpful votes
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Excellent
January 18, 2021

I loved loved loved, my eyelashes. Great quality. The band was thin which made it comfortable on my eyes. They are absolutely gorgeous I'll continue to order eyelashes from this website

Date of experience: January 3, 2017
South Carolina
1 review
0 helpful votes
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If this company has scammed this many people and so many of you have proof, I dont know if it's possible, but I would check into a class action law suit honestly. Glad I did my research. Good luck.

Date of experience: January 28, 2022
New Zealand
1 review
0 helpful votes
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Would shop here again
February 23, 2018

I have enjoyed my time with Wish and will recommend to all but however i had scored you a 4 because one item i have been waiting with patience for cheers.

Date of experience: February 20, 2018

Overview

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
867
value
827
shipping
846
returns
732
quality
778