Most of the time the products have recieved have been good couple of wallets I gave as gifts didnt last long and a bag just kind of came apart But overall the experience has been ok couple of little items didnt get here I put that down to the postel service here
I first got hooked on Wish.com a couple of years ago. I was so excited, the prices were too good to be true. I read reviews of each item I purchased if it was clothing, since the clothes are all made for tiny Asian girls. I had to read how the comments related to sizes American girls purchased and the comments always said exactly how they fit. They were pretty close in according to reviews. I had too many incidences, however, where they advertised a price, yet most of the time, when you clicked on the item, or put it in your cart, the advertised price jumped up to their normal price, which was also inexpensive. Whenever I would write to wish.com, it was always returned, saying I must write below the dotted line, which I never could figure out how to do. Soooo many times, I never received the products. And I had no way to contact them. Products were paid for at time of ordering. If I still get the products someday, I will accept them, of course, from jewelry to hats, and I don't know what else. I no longer order from them due to not knowing if I would get the product or not. The quality of the clothing was cheesy. All but the knit full fitted slips, they are very nice, I ordered a second one at the time. But my shopping days with them are over. Unfortunately.
Got a email that my purchase shipped on 11-27-16, got email with tracking number which is useless, tried emailing the company half a dozen times with no response, not any way to run a business!
I have been ordering from wish for some time now and although more than 50% of the products I order never made it to my residence, I was ok with it as I was always refunded. Last month I bought an underwater waterproof flashlight which was all but waterproof. When I mentioned this I got a very unprofessional and rude response that " I ABUSED MY ACCOUNT" and that I can still shop but I can never have a refund again! I wrote to them requesting an explanation and an apology but I never had a reply back! Have a guess if I'm buying from them again ever!
Cannot expect when i will receive the purchased and some of them, till now do not receive, even though I get the payback that is appreciated.
For the product quality is 60% good 40% bad
I bought products from Wish. The products are of very poor quality. I applied for refund. Never received return label. And no way to write a complaint. This is bad business. Never buy from Wish
Hi Sam. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!
I have purchased many things on this website. One particular item I never received or was stolen, I don't know. Anyway, I notified wish by email and I was refunded the money within a week.
Everything that I have ordered I have received minus one item but I was given a credit for it without asking. I just loved all of it and the prices cannot be beat. Thank you
I have been satisfied with all my purchases, only had a long waiting experience with some items! Easy to buy and pay and love the fact that I do get discount the more I purchase.
Have ordered numerous products from Wish app and for the most part I'm pleasantly surprised. Only one item broke the next day but for the price you get what you pay for. Great refund process.
Love the site I have ordered a lot off of it but its hit of miss somethings I get great stuff at great deals another times the shipping takes forever and its very poor quality
I ordered toilet paper on wish.com. I found out later that it came from China. I wrote to the website and complained no answer
I asked for a refund, I haven't gotten a reply yet.
Hi Brenda. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!
I received my boots and the material, heel wasn't as the website picture, very cheap looking boots, looks like someone tired to copy the picture which is a joke, I have 4 more orders coming and I know they will be crappy items, I just got scam. They sent me a return label, I went to my local post office, when scan you don't get a tracking conformation, and the return label address is unknown per the post office, the website customer service is generic, not a live person, I've sent many issues about the label, they keep telling me to see my transaction for updated info - what a joke, you go to the website and it's the same as before and you can't give comments because that's not an option. SCAMMMMMMMMMMMMMM. First photo is what I received, second photo is on the website, the material and heel isn't the same and the boot is cheap cheap cheap. Be aware!
Hi Deborah, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
Good prices but there tracker is always off by at least 2 weeks my girlfriend ordered something in October and she received the last thing end of April
And remember you get what you pay for
For more than two weeks I experienced a ping-pong situation losing time and patience
Hi Jay,
I never said / wrote that I would like to cancel any order.
I reply to all "WISH Customer Support" emails / questions, saying that I WOULD LIKE TO KNOW WHAT I HAVE BEEN CHARGED WITH 18
I have sent you my VISA statement for that reason
If you CANNOT provide me with that, then I would like to be reimbursed the amount of 18
THANK YOU
Im satisfied with 99% of all my orders. I love your quick deliveries and customer support. You guys are effective and the advertisements are clear and inviting.
I ordered five things from wish. Four out of five items was suppossed to be here March 30 th 2017. When March 30th came no items. So I went on the site and it said new delivery date of April 6th. But March 11th it said those items were in my town already. Requested refund on those items and got the refund within hours. Makes no sense. My fifth item said delivery date of April11th. Went on the site and it said new delivery date of April 18th. Requested refund and again got the refund within a few hours. So five items ordered and never received one.
I ordered a computer for my daughters hs graduation. It's a month late. They refunded me, I'm very dissatisfied about the computer. The clothes are ok though.
Have nothing but high praise for this site, if something is wrong they deal with it immediately. Have been very pleased with everything that I have ordered.
THEY WILL RIP YOUR MONEY OFF AND YOU WILL NOT GET YOUR ORDER. MY ORDER MYSTERIOUSLY DISAPPEARED AFTER I CONTACT THEM 4 TIMES ABOUT IT. NOW MY ORDER HISTORY DOESN'T EVEN SHOW NOTHING I ORDER IN MAY. I NEVER GOT MY REFUND THEY CLAIM THEY SENT. BUNCH OF JERKS. DON'T WASTE YOUR MONEY YOU CAN ONLY CONTACT THEM BY EMAIL. THEY CLAIM I NEVER ORDER BUT I HAVE PROOF..
Hi Sherrie. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
This summary is generated by AI, based on text from customer reviews
Hi Themis, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.