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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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So fun to sit & shop on my budget. I always seem to find something that I want or that I need at a very reasonable price as long as you don't mind waiting a little bit to get it which I don't and I enjoy getting little presents in the mail.
Hay unos pedidos que no me han llegado (zapatos, reloj) y he hecho el reclamo y no me han reintegrado
Two pair of earings purchased arrived broken and two sets have now tarnished after wearing for 2 months. Also, a ring purchased turned my finger green after one week. Poor, poor quality. Will not buy anything else from Wish again.
I can't believe what is going on here. It's not acceptable that is not an app to buy something this is fraud!
Já comprei vários produtos, alguns satisfizeram minhas expectativas, entretanto outros me decepcionaram bastante. Ex. Correntes de ouro 18 informada no site, na realidade é de latão polido, camisas e vestidos comprado por mim e minha esposa na imagem é passado uma coisa quando chega o produto a qualidade é inferior... São dois exemplos claros com relação a compra de produtos pela internet aonde se vende uma imagem e na realidade o produto quando chega é outro.
Well pleased with all that I have purchased from wish good service and delivery. All products are of a good quality
Zadovoljan sa sa kupnjom predmeta jer je ono što sam naručio, dok sam sa trgovinom WISH imao i neugodna iskustva
Producto de calidad a un buen precio.
Lo recomiendo, lastima de los plazos de entrega, pero dentro de lo que cabe, cumplieron con la fecha.
I looked through my order history and did not place an order on May 17,2018. I checked a couple orders before the date you're inquiring about and still nothing.
La experiencia ha sido muy exacta para mi, porque no se tardan casi que nada en dar una respuesta a lo que se nos solicita. Muchas gracias!
Complete and utter tat waste of money should've known better had things arrived at my home broken but clearly not from the shipping earrings in bits crochet hooks not as described and broken real waste of money
Jsem velmi spokojena. Při nedodani zboží jsem vždy dostala bez problémů peníze zpět. Funguje velmi dobře a rychle.
Without any questions I got my money back, also got a quick response to my request.
Super service!
I'm going to buy a lot more at wish, so many nice things and everything goes very nicely.
Hello dear friend thank you from my co-worker I'm pretty happy to buy from you I made it here and I always bought you thanks to you.
I love wish, it's just that sometimes the shipping and handling can take an inexpensive item to an expensive item. If you're buying a number of items and they're coming from the same place why do you have to pay shipping and handling on each item?
Wish has so much that you can't view it all in one sitting. Nice items for great prices and some times item is free, you pay shipping.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.