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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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En los dos últimos pedidos no han cumplido ni con la entrega del producto, ni con el producto que se solicitó.
It is easy to find items on wish. The search option is very useful and there is always plenty of choice. Checking out is also very simple. Items also delivered on time, infact ealier than expected.
Todo siempre y llega a tiempo me gusta compra mientra pueda compro por wish todo lo que compro es lo que pido
Quand je ne reçoit pas ma commende on me rembourse sans problème, mais il il a des commendes que j'attend depuis trop longtemps même si on me communique pour me mettre au courant.
Wish is a good app with great pricing. I make a lot of purchase there but only about 1/2 of the items actually get delivered. Wish is excellent for giving me refunds but I made the decision to buy the itms, they should all be delivered.
I got quite a few things in one go. And they all came in earlier than they originally said. Which was awesome! And all were good quality as well. Which is a plus!
Wish sales team should keep eye on the deliveries and ensure that there is no hiccup so that customers are informed if the item is out of stock or there is a delay. This will ease the disappointment feelings of the customers.
Buying at wish is really easy and should the item arrive damaged, it is rapidely refund. But really most of the times the goods are well packed and look exactly as on the pictures.
I am very satisfied with the thing I bought. They are exactly how they were described. Good quality, good price, good delivery and contact with salesman. I recomend it to everyone
After 2 months of mild use, the plug in of my powerbank detached from the mainboard. They told me that they can't do anything for me, and I lost item and money.
Ik heb la meerdere malen niet het product gekregen dat ik besteld had. Ook vindt ik de levertijd lang en soms veel te lang
Jewellery is beautiful and clothes are good quality and reasonably priced. I should not have to put in at least 100 characters. Two sentences should be enough!
I don't plan to shop on wish I actually deleted the app I never received my refund I ordered 2 outfits and never received them I reported it and was granted a refund it never posted to my account it sucks there's no customer service number it's pure bull$#*! site I tell everyone wish is a rip off and I will continue to spread the bad service
The package arrived well (arrived 20 days ahead). The product is as described, good quality at a modest price
I know not to buy clothing from sites like this, but buying cheap necklaces, key chains, nail products, and stationary, it's amazing! Normally everything shows up ahead of the estimated time and exactly, if not better than pictured. The few times I've had the wrong item, a broken item, or didn't get the item shipped to me, Wish has refunded me the entire price plus the shipping cost without even asking me to send back the damaged/wrong item. I think it's great company policy because a lot of my issues with shopping online are the return policies.
Just some things take a while to get here but other wise very happy customer thank you very happy with wish and home and geek
I have had nothing but a good experience with Wish and will continue to shop with them. It takes longer to get items but well worth the wait for the savings.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.