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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Wish used to sell some decent/quality clothing. Now its ether 4 sizes too small or like its gauze. I' going to have to go elsewhere.
Há uma dezena de pedidos que foram feitos por mim, e que já foram pagos, mas não tenho qualquer informação sobre o envio dos mesmos, por este motivo, não posso dar uma boa avaliação à Wish.
Wish has a perfect record for me, after 20+ purchases never a disappointment. If something is not OK, they always fix it.
Los envios tardan muchisimo, y algunos productos no llegan, lo unico bueno es la atención a clientes ya que los reembolsos de los productos que no llegan los hacen muy rapido, pero los productos nunca llegan, ni si quiera despues del reembolso, desafortunadamente voy a cancelar mi suscripcion y voy a desinstalar mi app, solo queria que lo supieran.
Mi experiencia ha sido buenos artículos a un bajo precio y la espera por ellos no ha sido larga. Los vendedores han sido personas responsables y que se preocupan por sus clientes.
I love shopping on Wish. I find wonderful things for my Granddaughter. As for me, its difficult to find true America sizes in shoes and clothing. Happy Shopping.
Llego en el tiempo estipulado y se ve muy bien. Gracias, estare pendiente de sus productos para seguir comprando, espero buenas promociones
Hallo
I am very satisfied with all the services.
I like to buy with you. Everything is OK.
Have a nice day.
I like to shop, it is funny, and sometimes u are lucky. I still want it, but are still wating for two things, bought and payed for.
Me estafo el vendedor, no me envio nada, sinvergueza, caradura, no hay derecho te cobran todo no te envian nada y solo te devuelven el coste de nada
I have ordered and received many great things. The bedding however is substandard do not bother the pixelation on the pillows and shower curtains are grainy and blurry
Hi
I did not get few of my package, and the seller promised to send back my money, but i did not get back... so the shipping and the communication is terrible. Otherwise the products what i got are awesome.
Thank You
Ive clicked the button numerous of times regarding me not receiving my waist trainer. This I was suppose to received back in April. Now since Im out my 30 days its a lost.
Pray that you never have to deal with these folks tech support dept. They will waste your time and mess with you by ignoring your tech issues. It took me almost a month to get a technical sorted out that prevented me from asking for refunds... some technical problem! The support people just made a joke of it and tried to run me in circles. If it werent for the prices, I would stay away.
Ive ordere a few things and I have been happy with them only 1 order did not come in and on1 they sent me the wrong item..
Dear Customer Service
Good afternoon, I enjoy the whole process here in WISH. I like all the products that this incredible store can provide to the customer to choose from and purchase to have the best of the best experience or person could ever encounter.
Your sincerely Peter, faithfully customer.
I have been a Wish shopper for quite some time and my overall experience has been good. Items ordered have been delivered quickly, in good order and I have been satisfied with the quality of the goods.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.