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WishReviews 8,284

1.7

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

GB
1 review
1 helpful vote
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Really nice
June 23, 2018

Value for money good quallity will buy more i liked it or i never would have ordered it arrived quickally

Date of experience: June 21, 2018
Georgia
1 review
0 helpful votes
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Love it.!
June 23, 2018

Great experience shopping with Wish. Customer service is fantastic! Prices is the best. I love shopping on Wish website. I tell everyone about it if they already do not know. It's the Bomb biggety

Date of experience: June 21, 2018
South Africa
1 review
1 helpful vote
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Ordered Items
June 23, 2018

All items ordered received. Took about 6 weeks to receive orders. Learned to be careful when ordering as you can quickly order the wrong items or size due to the international clothing and shoe size variations.

Date of experience: June 21, 2018
Puerto Rico
1 review
2 helpful votes
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Great shopping app!
June 23, 2018

I know it may sound cliché but this application has been a refreshing form of shopping, the customer service is outstanding and the way of shopping here is different, is fun!.

Date of experience: June 20, 2018
Missouri
1 review
0 helpful votes
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Tracking is unreliable
February 18, 2021

I like the products but its aggravating when the tracking isnt accurate. I love the prices. I recommend Wish to many people. I dont buy many clothes due to sizing.

Date of experience: June 20, 2018
Italy
1 review
0 helpful votes
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Affidabile
June 22, 2018

Molto affidabile, ho acquistato diverse cose mi son trovata bene, nel momento di un problema son stati subito attivi per risolverlo... Consiglio...

Date of experience: June 20, 2018
Oklahoma
1 review
1 helpful vote
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WISH rocks!
June 22, 2018

I have ordered A LOT from WISH! I have had both positive & negative experiences with the products, but WISH does everything to make things right. I have really learned to read the reviews before ordering, especially clothes. I cannot complain about the Customer Service. I order between 10-15 times a month. I have shared WISH with probably 50 people.

Date of experience: June 20, 2018
Mexico
1 review
1 helpful vote
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Hopeful
June 22, 2018

Sometimes my products arrive. But in some cases they doesn´t
(80%vs20%). So hopefuly you will get your products. And in some cases they fail to send the color or plug tipe.

Date of experience: June 20, 2018
Italy
1 review
0 helpful votes
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Sito sicuro
June 22, 2018

Mi sono trovato molto bene, è sempre arrivato tutto in anticipo ed in buone condizioni continuerò ad acquistare da voi

Date of experience: June 20, 2018
Ecuador
1 review
0 helpful votes
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Desde Ecuador
June 22, 2018

He tenido buena experiencia con Wish, solo que, han cambiado las políticas de aduana de mi país y eso ha complicado los tiempos de entrega y a agregado valores a pagar de impuestos y servicios.

Date of experience: June 20, 2018
Lithuania
1 review
1 helpful vote
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Everything's OK
June 22, 2018

Everything is great, except for one purchase, which I did not receive and I had to recover money. Thank you.

Date of experience: June 20, 2018
Pennsylvania
1 review
0 helpful votes
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I have ordered a lot of stuff from wish and from the things I have received I have been happy with and I love the wide range of stuff you can find on wish it's great and I have told friends and family they should try wish to

Date of experience: June 20, 2018
Italy
1 review
0 helpful votes
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Un cliente constento
June 22, 2018

Il 95% dei prodotti che ho ordinato con wish sono arrivati in anticipo, quindi sono soddisfatto.
Alcuni di questi sono durati poco, ma del resto costano anche poco.
In generale sono molto contento, grazie!

Date of experience: June 20, 2018
Australia
1 review
2 helpful votes
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I really like the ability to do online shopping with wish, its a vice of mine. BUT when the item they send is broken, incorrect or the wrong size. I also don't want to argue about the fact it is broken. TAKE MY WORD FOR IT :) I never get credit for the POSTAGE. Just sayin its very annoying and If i left wish that would be the reason why

Date of experience: June 20, 2018
California
2 reviews
0 helpful votes
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I have ordered items since Jan 2018. The quality is as described the delivery has been fast.The diverse prices are always in reach.
I just wish that there was a way to order at your site pay in USA and send to different address like Mexico or Philippines.

Date of experience: June 19, 2018
South Carolina
1 review
0 helpful votes
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Todo muy bn. Siempre estan ahi para resolverme. Aveces m he quedado con el articulo dañado pero ha sido x q se m ha pasado los 30 dias d garantia.

Date of experience: June 19, 2018
Brazil
1 review
0 helpful votes
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Falta de rastreamento
June 22, 2018

Acho que algumas encomendas se perdem devido a falta de rastreamento de melhor qualidade, no mais acho o site perfeito e responsável com as informações

Date of experience: June 19, 2018
New Jersey
1 review
0 helpful votes
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Great deals
June 22, 2018

Fast shipping and awesome prices will use again. Worst part of the experience is having to write the review with 100 characters

Date of experience: June 19, 2018
South Africa
1 review
0 helpful votes
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Easy, affordable and convenient
June 22, 2018

Good quality products and affordable prices. I enjoy browsing through the products and view the bargains on a daily bases.

Date of experience: June 19, 2018
New Zealand
1 review
0 helpful votes
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The item was a little dinged up in transit but nothing that affected its overall function. The price was competitive and no issues with the store.

Date of experience: June 19, 2018