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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Value for money good quallity will buy more i liked it or i never would have ordered it arrived quickally
Great experience shopping with Wish. Customer service is fantastic! Prices is the best. I love shopping on Wish website. I tell everyone about it if they already do not know. It's the Bomb biggety
All items ordered received. Took about 6 weeks to receive orders. Learned to be careful when ordering as you can quickly order the wrong items or size due to the international clothing and shoe size variations.
I know it may sound cliché but this application has been a refreshing form of shopping, the customer service is outstanding and the way of shopping here is different, is fun!.
I like the products but its aggravating when the tracking isnt accurate. I love the prices. I recommend Wish to many people. I dont buy many clothes due to sizing.
Molto affidabile, ho acquistato diverse cose mi son trovata bene, nel momento di un problema son stati subito attivi per risolverlo... Consiglio...
I have ordered A LOT from WISH! I have had both positive & negative experiences with the products, but WISH does everything to make things right. I have really learned to read the reviews before ordering, especially clothes. I cannot complain about the Customer Service. I order between 10-15 times a month. I have shared WISH with probably 50 people.
Sometimes my products arrive. But in some cases they doesn´t
(80%vs20%). So hopefuly you will get your products. And in some cases they fail to send the color or plug tipe.
Mi sono trovato molto bene, è sempre arrivato tutto in anticipo ed in buone condizioni continuerò ad acquistare da voi
He tenido buena experiencia con Wish, solo que, han cambiado las políticas de aduana de mi país y eso ha complicado los tiempos de entrega y a agregado valores a pagar de impuestos y servicios.
Everything is great, except for one purchase, which I did not receive and I had to recover money. Thank you.
I have ordered a lot of stuff from wish and from the things I have received I have been happy with and I love the wide range of stuff you can find on wish it's great and I have told friends and family they should try wish to
Il 95% dei prodotti che ho ordinato con wish sono arrivati in anticipo, quindi sono soddisfatto.
Alcuni di questi sono durati poco, ma del resto costano anche poco.
In generale sono molto contento, grazie!
I really like the ability to do online shopping with wish, its a vice of mine. BUT when the item they send is broken, incorrect or the wrong size. I also don't want to argue about the fact it is broken. TAKE MY WORD FOR IT :) I never get credit for the POSTAGE. Just sayin its very annoying and If i left wish that would be the reason why
I have ordered items since Jan 2018. The quality is as described the delivery has been fast.The diverse prices are always in reach.
I just wish that there was a way to order at your site pay in USA and send to different address like Mexico or Philippines.
Todo muy bn. Siempre estan ahi para resolverme. Aveces m he quedado con el articulo dañado pero ha sido x q se m ha pasado los 30 dias d garantia.
Acho que algumas encomendas se perdem devido a falta de rastreamento de melhor qualidade, no mais acho o site perfeito e responsável com as informações
Fast shipping and awesome prices will use again. Worst part of the experience is having to write the review with 100 characters
Good quality products and affordable prices. I enjoy browsing through the products and view the bargains on a daily bases.
The item was a little dinged up in transit but nothing that affected its overall function. The price was competitive and no issues with the store.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.