This is another Ch*****e attempt to steal all our contacts... Do not buy anything from this site.
They have no contact persons, the shipper from Los Angeles are fake, they don't answer. Customer service will block your email id and show a 404 error image. Keep checking the credit card that you used as they might be stealing more money from it... this is another company whos is going to blow up soon for their fraudulent activities. Call the numbers from the image and see if they pick a call... so if you decide to buy... just pray...
I reached out to BBB to get my refund and they paid only partial. If you have an issue, reach out to BBB.
I am more than 2 months and 15 emails into trying to get a full refund for a purchase that NEVER arrived. There is NO phone support for customer service. All done through automated response that goes in loops. Emails are also mostly automated. DO NOT BUY from this company. If you have a problem you have very few options. All items are imported from oversees on slow boats... beware!
Hi Dawn. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!
This company is a fraud. They draw you in with all sorts of stuff and never deliver orders. They simply cancelled my order without even informing me - probably because I used my Discover card and Discover would have taken them to court. But if you use another payment method, be prepared to lose your money and never get the goods.
Hi Jon. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.
Great shopping. Men's clothing and accessories from all major brands are available. They always have sales and have courteous, informed employees. I'll keep purchasing here because I've never been disappointed.
I ordered some lights from Wish. Good price and date of arrival was early June. Nothing came despite stating that the item has despatched. Then on checking my original confirmation email the arrival time has been moved to mid July, and now to October. I tried to contact their customer service which is non existent and faced with a bot stating that as it is not delivery date yet, be patient. They just keep moving the date, never arriving. There are no products just a scam, and there is no one to contact either by messaging, chat, email, phone etc. Just give them your money and that's it. And now you are also subject to their spam selling emails about 5 or 6 a day each and every day. Products look good and cheap. Of course they can be cheap, as you just pay them, and get nothing. Avoid like the plague!
Hi Terry, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
Only ordered two things on separate orders. One never arrived the other broke the second I tried to use it. Complete fake and utterly false advertising. The entire site is hit and miss with zero genuine feedback as it is all buried under the masses of fake self reviews by scammers.
Don't waste your money.
Wish is a Nightmare.
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What they send you is pure junk. My wife and i have ordered from wish and the two orders were not as described. Nothing to do with the picture. We could not get a refund because sending the item back will cost more than twice what was paid for the order
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So, I guess Wish is great if you want to donate money to a bunch of businesses overseas who may or may not ever send you a gift as thanks. That is, this really doesn't work like a real legit business. I have given up on getting half of the stuff I ordered six months ago. What did arrive was mostly either broken into small pieces (e.g., glass sent in a shipping envelope - really, who could have predicted THAT would break?) or could not be identified based on what I thought I actually ordered (that part was actually kind of interesting in an unsolicited grab bag sort of way - but not ultimately satisfying).
Hi Bryan. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
Would give a zero if possible. They haven't sent anything. Nobody is answering the emails/ phone or live chat. Worst than a scam. I never had an issue like this were they have charged me for the wrong item and have zero accountability. Is the worst customer service ever... in fact it looks like they don't even have a customer service. I have reached out to my back on this and the bank is taking forever to solve the issue. Wish is a ripe off, Please avoid ordering from them.On February 16,2021 I order 7 pair of boots Wish posted. 05 cent along with other items at checkout it
Was $ 89.46 they emailed me $379.26 this is not the price I have agreed upon. The bank is saying I gave them authorization to charge my card, but I am disputing the charges, I must add have not received anything yet! Stay away if you want to keep your money...
Hi Janice. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.
Never ever buy anything from Wish people. They don't tell you that it will probably be 4-6 weeks before your item arrives. And you can't speak with anybody at wish or correspond by email. The worst customer service ever. I'm never buying another thing from these con-artists.
Hi Stephen. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.
I placed a order last night for 3 items. After order was process one piece had 2 of the same item. I immediately wrote to customer service because is the only way you can contact them The next day I got a response that it shipped even though all my other pieces did not ship Sorry do not believe that order shipped within the period of two seconds. Orders processed through so quit that you have no way to stop them if you see a mistake so beware. Then they want you to return it at the cost will probably be more than the item and that's how they get you
They bait you in for something free... but it cost. 75 cents... then they say its unavailable... and you have 2 says to claim refund... well it's just. 75 right... WRONG. × 100,000.00 people = a. Lot of scam money
BE WARE
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Don't expect to receive your orders. The tracking shows my items where shipped in February estimated arrival April, it's now August and still nothing. After getting in touch to report it's still not arrived they have no further information and refuse to refund you. Utter joke plus it seems cheap but if you check eBay most items are similar price and actually arrive.
Hi Kate. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.
Bought a pocket watch (despite previous problems) which arrived really quickly, unfortunately it didn't work. Requested a refund and was reassured by wish that they had my back. Sadly that's as far as it went. Be aware if things go wrong you've had it. Time to look for a different site
If it seems to good to be true! It is nothing like sweatshirt material I ordered paper thin different neck line. China you should be ashamed sending packages and switching shipping prices on a daily basis.
Buyer beware, never ever order from wish.com. Its most horrible website on this earth. As much attractive it looks to you on your mobile/computer screens. Please do not get into the trap! Ordered around 25 things from this website out of excitement believing it be just like any other online shopping website. Guess how many I actually got... only two. Yes only two items. I got my refunds also after thousand of emails to them. So please save your sanity if not money and don't order from this website. Specially people from India.
Ordered a 2XL shirt but received an extra small that was tagged as 2XL. Over a two week timeframe I have sent multiple pictures and requests for refund to no avail. No phone contact and they will not call me. Scam company.
Hi Eva, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
Very bad experience with wish! I did my order for many items & supposedly will arrive altogether, paid for shipping, but didn't say there will b extra charge for delivery! They keep sending order one by one even if it is small parcel! Each time I have to pay 31 Dhs which cost me more than what I order.
Hi Huda. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!
My product want as expected. I asked to return but amazingly the order number I was given by them originally doesn't exist they say, so, they won't refund me. Nearly 2 weeks spent back and forth with requests of help but they just kept asking for order number. Con merchants, nothing but disgust for this company! I wish I could give a minus 5 star rating.
Hi Lisa. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.
Wish falsifies product description. Orders do not arrive on time. You don't get the items ordered. Product material is cheap and damaged when received. Also they put personal info such as your phone # on the outside of package, which is unprofessional.
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.
Wish has a rating of 1.7 stars from 8,289 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wish most frequently mention customer service, delivery date and credit card. Wish ranks 590th among Marketplace sites.
Hi Sunny. We're here to help! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.