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How would you rate Wish?
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Texas
1 review
67 helpful votes
Follow Sunny N.
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This is another Ch*****e attempt to steal all our contacts... Do not buy anything from this site.
They have no contact persons, the shipper from Los Angeles are fake, they don't answer. Customer service will block your email id and show a 404 error image. Keep checking the credit card that you used as they might be stealing more money from it... this is another company whos is going to blow up soon for their fraudulent activities. Call the numbers from the image and see if they pick a call... so if you decide to buy... just pray...
I reached out to BBB to get my refund and they paid only partial. If you have an issue, reach out to BBB.

Date of experience: December 4, 2020
Wish C. Wish Rep
over a year old

Hi Sunny. We're here to help! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.

Illinois
1 review
31 helpful votes
Follow Dawn W.
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I am more than 2 months and 15 emails into trying to get a full refund for a purchase that NEVER arrived. There is NO phone support for customer service. All done through automated response that goes in loops. Emails are also mostly automated. DO NOT BUY from this company. If you have a problem you have very few options. All items are imported from oversees on slow boats... beware!

Date of experience: June 21, 2020
Wish C. Wish Rep
over a year old

Hi Dawn. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

Texas
1 review
2 helpful votes
Follow Jon R.
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Fake company
December 5, 2020

This company is a fraud. They draw you in with all sorts of stuff and never deliver orders. They simply cancelled my order without even informing me - probably because I used my Discover card and Discover would have taken them to court. But if you use another payment method, be prepared to lose your money and never get the goods.

Date of experience: December 5, 2020
Wish C. Wish Rep
over a year old

Hi Jon. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

Cyprus
3 reviews
0 helpful votes
Follow Tricia L.
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Great shopping
February 11, 2023

Great shopping. Men's clothing and accessories from all major brands are available. They always have sales and have courteous, informed employees. I'll keep purchasing here because I've never been disappointed.

Date of experience: February 9, 2023
GB
1 review
0 helpful votes
Follow Terry G.
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Terrible scam
July 20, 2020

I ordered some lights from Wish. Good price and date of arrival was early June. Nothing came despite stating that the item has despatched. Then on checking my original confirmation email the arrival time has been moved to mid July, and now to October. I tried to contact their customer service which is non existent and faced with a bot stating that as it is not delivery date yet, be patient. They just keep moving the date, never arriving. There are no products just a scam, and there is no one to contact either by messaging, chat, email, phone etc. Just give them your money and that's it. And now you are also subject to their spam selling emails about 5 or 6 a day each and every day. Products look good and cheap. Of course they can be cheap, as you just pay them, and get nothing. Avoid like the plague!

Date of experience: July 20, 2020
Wish C. Wish Rep
over a year old

Hi Terry, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Australia
1 review
1 helpful vote
Follow Vince W.
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Only ordered two things on separate orders. One never arrived the other broke the second I tried to use it. Complete fake and utterly false advertising. The entire site is hit and miss with zero genuine feedback as it is all buried under the masses of fake self reviews by scammers.

Don't waste your money.
Wish is a Nightmare.

Date of experience: May 16, 2021
Wish C. Wish Rep
over a year old

Hi Vince. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Florida
1 review
0 helpful votes
Follow John S.
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What they send you is pure junk. My wife and i have ordered from wish and the two orders were not as described. Nothing to do with the picture. We could not get a refund because sending the item back will cost more than twice what was paid for the order

Date of experience: October 29, 2021
Wish C. Wish Rep
over a year old

Hi John. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Utah
1 review
0 helpful votes
Follow Bryan B.
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So, I guess Wish is great if you want to donate money to a bunch of businesses overseas who may or may not ever send you a gift as thanks. That is, this really doesn't work like a real legit business. I have given up on getting half of the stuff I ordered six months ago. What did arrive was mostly either broken into small pieces (e.g., glass sent in a shipping envelope - really, who could have predicted THAT would break?) or could not be identified based on what I thought I actually ordered (that part was actually kind of interesting in an unsolicited grab bag sort of way - but not ultimately satisfying).

Date of experience: August 22, 2020
Wish C. Wish Rep
over a year old

Hi Bryan. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Washington
1 review
0 helpful votes
Follow Janice L.
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Would give a zero if possible. They haven't sent anything. Nobody is answering the emails/ phone or live chat. Worst than a scam. I never had an issue like this were they have charged me for the wrong item and have zero accountability. Is the worst customer service ever... in fact it looks like they don't even have a customer service. I have reached out to my back on this and the bank is taking forever to solve the issue. Wish is a ripe off, Please avoid ordering from them.On February 16,2021 I order 7 pair of boots Wish posted. 05 cent along with other items at checkout it
Was $ 89.46 they emailed me $379.26 this is not the price I have agreed upon. The bank is saying I gave them authorization to charge my card, but I am disputing the charges, I must add have not received anything yet! Stay away if you want to keep your money...

Date of experience: February 4, 2021
Wish C. Wish Rep
over a year old

Hi Janice. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

Florida
1 review
0 helpful votes
Follow Stephen M.
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Horrible delivery time
December 1, 2020

Never ever buy anything from Wish people. They don't tell you that it will probably be 4-6 weeks before your item arrives. And you can't speak with anybody at wish or correspond by email. The worst customer service ever. I'm never buying another thing from these con-artists.

Date of experience: December 1, 2020
Wish C. Wish Rep
over a year old

Hi Stephen. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

Illinois
1 review
4 helpful votes
Follow Denise B.
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I placed a order last night for 3 items. After order was process one piece had 2 of the same item. I immediately wrote to customer service because is the only way you can contact them The next day I got a response that it shipped even though all my other pieces did not ship Sorry do not believe that order shipped within the period of two seconds. Orders processed through so quit that you have no way to stop them if you see a mistake so beware. Then they want you to return it at the cost will probably be more than the item and that's how they get you

Date of experience: April 14, 2017
Alabama
1 review
0 helpful votes
Follow Scammedme M.
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Scam... scam
March 30, 2021

They bait you in for something free... but it cost. 75 cents... then they say its unavailable... and you have 2 says to claim refund... well it's just. 75 right... WRONG. × 100,000.00 people = a. Lot of scam money
BE WARE

Date of experience: March 30, 2021
Wish C. Wish Rep
over a year old

Hi there, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

GB
1 review
0 helpful votes
Follow Kate D.
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Don't expect to receive your orders. The tracking shows my items where shipped in February estimated arrival April, it's now August and still nothing. After getting in touch to report it's still not arrived they have no further information and refuse to refund you. Utter joke plus it seems cheap but if you check eBay most items are similar price and actually arrive.

Date of experience: August 13, 2020
Wish C. Wish Rep
over a year old

Hi Kate. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

GB
1 review
1 helpful vote
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After sales
January 28, 2016

Bought a pocket watch (despite previous problems) which arrived really quickly, unfortunately it didn't work. Requested a refund and was reassured by wish that they had my back. Sadly that's as far as it went. Be aware if things go wrong you've had it. Time to look for a different site

Date of experience: January 28, 2016
Illinois
1 review
2 helpful votes
Follow Sheila C.
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If it seems to good to be true! It is nothing like sweatshirt material I ordered paper thin different neck line. China you should be ashamed sending packages and switching shipping prices on a daily basis.

Date of experience: January 13, 2017
India
1 review
5 helpful votes
Follow Neha M.
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Buyer beware, never ever order from wish.com. Its most horrible website on this earth. As much attractive it looks to you on your mobile/computer screens. Please do not get into the trap! Ordered around 25 things from this website out of excitement believing it be just like any other online shopping website. Guess how many I actually got... only two. Yes only two items. I got my refunds also after thousand of emails to them. So please save your sanity if not money and don't order from this website. Specially people from India.

Date of experience: October 2, 2017
Louisiana
2 reviews
1 helpful vote
Follow Eva R.
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Beware Scam no refund
April 29, 2021

Ordered a 2XL shirt but received an extra small that was tagged as 2XL. Over a two week timeframe I have sent multiple pictures and requests for refund to no avail. No phone contact and they will not call me. Scam company.

Date of experience: April 29, 2021
Wish C. Wish Rep
over a year old

Hi Eva, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

AE
1 review
0 helpful votes
Follow Huda A.
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Very bad experience with wish! I did my order for many items & supposedly will arrive altogether, paid for shipping, but didn't say there will b extra charge for delivery! They keep sending order one by one even if it is small parcel! Each time I have to pay 31 Dhs which cost me more than what I order.

Date of experience: July 31, 2021
Wish C. Wish Rep
over a year old

Hi Huda. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

GB
1 review
0 helpful votes
Follow Lisa R.
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Con artists
October 28, 2021

My product want as expected. I asked to return but amazingly the order number I was given by them originally doesn't exist they say, so, they won't refund me. Nearly 2 weeks spent back and forth with requests of help but they just kept asking for order number. Con merchants, nothing but disgust for this company! I wish I could give a minus 5 star rating.

Date of experience: October 28, 2021
Wish C. Wish Rep
over a year old

Hi Lisa. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

Texas
2 reviews
0 helpful votes
Follow DeAun R.
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Will NEVER order from Wish again.
June 15, 2018

Wish falsifies product description. Orders do not arrive on time. You don't get the items ordered. Product material is cheap and damaged when received. Also they put personal info such as your phone # on the outside of package, which is unprofessional.

Date of experience: June 13, 2018

Overview

Wish has a rating of 1.7 stars from 8,289 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with Wish most frequently mention customer service, delivery date and credit card. Wish ranks 590th among Marketplace sites.

service
868
value
828
shipping
847
returns
733
quality
779