Wish

Ordered many items and every item order was cancelled due to "a problem with my account". After 8 rounds with customer service and no resolution, I gave up and uninstalled the app. An absolute waste of time.

My daughter wanted to buy a bunch of items from wish.com. After reading all the reviews we decided to try it with 3 smaller orders first. The website is easy to navigate and the deals are amazing! The first item arrived sooner than expected. The other 2 items arrived at the same day a week later. I didn't keep track how long it exactly took since we were not in a hurry, but it was around 14-21 days. This is what the website states very clearly. The items came straight from China, most likely from different manufacturers, although it could be the same warehouse too since the packaging was very similar. The quality is exactly as you can expect for the price.
We will order more from them when not in a hurry.

I made the mistake of thinking this would be an ok merchant and have regretted it deeply. I bought a few things, returned most of them, and even though they were sent in the same box and they acknolwledged and refunded one item, they just never refunded the other as though I never sent it. Seems like a relatively easy issue to fix for a normal, functional company, but it became the most insanely frustrating confusing crazy-making customer service experience of my life. There is no means by which you can convey "you lost my item." None! They literally do not have a chat or phone customer service, just the automated system, which is super limited and keeps saying the same things, all off which basically mean "F you." I eventually gave up and let them keep my money, which I'm pretty sure is the point.

I ordered some cotton gloves end June to protect my hands as have eczema. Got an email thanking me for my payment, then nothing. I now, at end July, find the gloves will be delivered end October, having originally been given a lead time of six weeks. So, FOUR months lead time! The support service is non existent so I cannot cancel or complain. This company stands out from the crowd for pure arrogance. Service levels are zero. I will not be using them again.

After ordering from Wish for the first time a few days ago I noticed three fraudulent charges on my credit card. Someone bought online gaming chips out of an online casino based in Hong Kong. The other two were for Airbnb. Fortunately my bank reversed the charges immediately. I have no doubt that this came from Wish. As Wish is simply a website that allows merchants from all over the world, particularly China to sell their products, it is obviously very easy for a thief at one of the "shops" to steal identity and credit card information. No way to contact Wish about this. Their online customer support only gives predetermined choices about any complaints. And credit theft is not one of the choices.

I ordered 98 days ago. The items that I ordered were for an event that is long past. This isn't your normal site. There is no customer support to call. Everything is by email with no person. Completely automated. They just keep advising you to download the app and click on buttons. I have clicked multiple times on each individual item not received and although it leaves the impression that a solution is imminent the satisfaction of pressing buttons is no longer fulfilling. I really believe that the positive reviews about this company have been written by their staff. Don't get sucked in...

I'm only giving one star because I have to, in order to write a review. I placed several orders totaling around $50.00 over two months ago. I ordered dog clothing and still have not received it. The date keeps changing and the package is still in China. I have sent 4 emails through customer support and have never gotten a return response. They claim they will contact you within three days LIARS! Cannot get a phone number for them either. They do this in order to avoid giving refunds. Horrible customer service experience I have ever had. I will absolutely NEVER order from them again. Two week delivery hmmm not on mine. If you need anything for a special occasion do not order through wish!

I was reluctant to buy from Wish but they had a hard to find replacement for my favorite sunglasses that broke. This was not a discount item. It was sold on wish at full retail price of
$ 99.00 What I paid 5 years ago. I searched hi and low for the sunglasses and wish had them and nobody else to I rolled the dice. The glasses showed up in 4 days after a 1-2 week delivery promise and the glasses were perfect. Ralph Lauren polo with grey lenses not green. Green was readily available from multiple vendors, but not grey. I am more than thrilled. Wish has a shady reputation but this time they delivered what I ordered early and in perfect condition.

The thing I like most of this site is that you can find almost anything at a very low price. It's fun and the customer service it's always ready to help if something goes wrong.
Until now I ordered a lot of stuff and almost everything came on time, even early. The only problems I've encountered so far are that you must wait a long time for delivery (which is understandable because of oversea shipping) and that sometimes the quality or the size of the items is not what you expected. Especially with clothes it's difficult to find what fits you right.
But overall it's great for buying funny stuff and home accessories that you won't find in the general stores and saving a few bucks.