WishReviews 8,284

I made the mistake of purchasing off the Wish site. Three out of four products did not arrive. You cannot gain access to speak with a customer representative. You just get directed back to their site and order history. It seems that wither Wish or some of their online suppliers are SCAMMERS.
Secondly, if you see a product you like, write the name and then search ALIEXPRESS for it... the price will very probably be much lower, many are FREE SHIPPING, and best of all... they will arrive.
Fortunately I have only been taken for $20, but please read this and follow my advice! You will get your product for much less.
FORGET WISH!

I have purchased about 15 items from electronics to shoes. Everything I got was of low quality and only got worse after time. Nothing was useful after about 3 months. The makers of the app are slimy middle men that can care less after they get their cut. No customer support and the Chinese companies are unreachable. It is dollar store quality with long (2 month) waits and high shipping cost. Pictures are misleading, descriptions are purposely confusing, size charts are off, prices shown are for specific colors or sizes so if you don't pay attention you get fleeced. I can only conclude that the lack of regulation on misleading posts and low quality goods is part of the apps design. It seems to screw the consumer as a survival strategy.

After a few orders gone fine (some products good, some other less, all arrived, some of them even earlier) they started to charge my credit card for orders I didn't made. They claimed the items were received by me and on that basis they refuse to give me my money back.
I'm in contact with them but their responses (about a dozen now) are always the same, that they don't understand what's the problem. Well, quite frankly I wouldn't trust a web site which doesn't consider fraudulent charges on credit card a problem!
There's no way to get a satisfaction on this Matter, I've been robbed and the best thing you could do in such cases is to cancel your card (and go to Police, bank, wait for a new card,...). I'm also 9 months pregnant, therefore a fuss I would have happily avoided!
I now have about 60 worth of an order still pending with them (fully prepaied), hope I Will get it, but my recommendation for those of you who still haven't placed any: DON'T, there are other, more reliable and still cheap web sites

At first you think, WOW, what a wonderful site. They are totally unscrupulous! They lie about everything. They sell a lot of counterfeit stuff. If it is name brand, it's probably counterfeit or broken. Refurbished is another trick they use. Their not. They just rewrap the item.
FORGET EVER RETURNING AN ITEM! They ignore you for days than ask you to "RESUBMIT" the exact same explanation. It's a stall tactic.
I have lost over $500 on broken or counterfeit crap, they will NOT TAKE BACK.
Don't be fooled by the looks of the site. They did their homework. They constantly bombard you asking how they are performing and how valuable you are to them. It's all FAKE! It's a SHAM! BEWARE!

Purchased a Samsung Galaxy S7 smartphone from Wish.com with 'Expedited Shipping'. They never listed the shipping type nor offered any other shipping types and nor did they offer shipping extras like insurance or signature confirmation. The seller shipped my $200 phone via USPS Parcel Post (the cheapest option available) and when my item never arrived, Wish just threw up their hands and said "Sorry!" and ignored my support tickets for help. Was never granted a refund or store credit. Took my money and ran.

They are middleman scammers with the worst support. I wouldn't spend $1 there.

Everywhere I search this site appears as an ad. I thought I would browse through it and found the site had many interesting features like you type in an item and it links to other items. I have had success in the past ordering items from sites of this nature but the prices shown on this site with a particular item changes when you checkout!

After helping a friend purchase a dress from the site, the delivery notifications stated that it had been received and signed for when no such thing happened! After several attempts to contact wish, they couldn't locate the package.

Their disputes department needs an overhaul and prices need to be clear.

I truly hope they can improve but until this occurs I will not be recommending this site.

I am a former customer. I have received a number of items at really good prices, However I have a number of disappointments. Memory chips have often failed after a few hours of use. An MP3 player that cost extra because it had a 70 hour battery life had a 2 hour battery life. I truly believe that the ones the suppliers on Wish.com are seconds.

Recently I ordered two of an item and only received one. Customer service is a disservice. They insisted that I send a photo of the item not received. Their email included a photo of the item. Then they needed a picture of the envelope. Since their response took two days, I had discarded the packaging. I am convinced that a DNA sample would not have satisfied them,

Actually, most of my items don't get here. I on't know if the sellers lie about shipping the item, if US Customs agents keep my stuff to use as gifts for their friends, or if my mail-person is a thief.
Those things that DO areive are usually not as advertised.
I have had things arrive that are completely different than description and image, I have had supposedly "sterling silver" jewelry arrive stamped. 925 that within two days has worn down to its brass or copper base (this has happened in 9 of the 10 sterling items I ordered. I even got a blouse (pictured) that was completely made wrong. The arms are too narrow for the average person, and the pleating is mangled.
Every single thing has been shipped from China. Every. Single. Thing.
I have stopped ordering from them due to the wasted time waiting months for things to (maybe) show up, and then having to take pictures for their automated bot that is their "customer support".
At least I am protected by Paypal. And I also have had no trouble getting a refund when needed.

I brought a Samsung S9 through the Wish.com website nearly 2 weeks ago
And it arrived the other day. First thing I did was to inspect order as
Samsung S9 was so cheap as phone would normally cost in a region of
£800.00. After inspection I noticed that order was shipped over from
China and the apps on phone like Facebook and Twitter where the desktop
Version and also Samsung Cloud wasn't installed. I also noticed Samsung
Had never released a 16 GB version of the S9 and only a 32 GB and 64 GB
Version of handset was ever released.