Stephen A.

When putting my car, an equinox 2012 model, in for oil change and service in September, I requested that they also check the RPM which were not stable.
When picking the car up I asked if they had checked this problem. The service agent told me that the technician was not there and that this was not included in the service...quite bluntly I might add.
At the beginning of last week I again called to book an appointment for the RPM persistent problem. I was told that the week was fully booked, so I reserved a spot at 2.30pm for yesterday, Monday November the 21st.
The agent requested during that call that I bring the car in earlier, at around 11 am so that if they could, they would get to it earlier.
I brought the car in at around 10.30 am yesterday, and they assured me that they would call.
I received no call until my son called on my behalf at around 3pm to check on progress.
The agent informed him that they had not even got to my car and that they did not know when they would, as there were two service technicians off sick.
I asked my son to go get the car as it was still drivable. The agent told my son that they would call to set up another date for the check...it is now a day later and silence reigns, no call at all.
I have been servicing my car with Canadian Tire at Yonge and Church for years, and this is NO WAY to treat a loyal customer.
I am furious! I did everything that was requested but still no service. If they knew that there were sick technicians, which happens, why did they not call me to tell me this and not to bring the car in early? They could also have requested that I postpone the service, which I would have gladly done is asked.
The Equinox serves as the only delivery truck for our two pet stores on Church and also at Bloor Jane.
As a result of this event we could not do our normal deliveries and this impacted our customer relations. In effect, I lost the Equinox for no reason except incompetence on the part of Canadian Tire, for virtually a whole business day!
I would kindly like an explanation for this disgraceful event, and would kindly like to know how you are going to compensate me on this.
By the way, I just now received a call from some agent who told me that the car is not in the service parking lot! He asked me if I had taken the car yesterday, meaning that they did not even know that he had taken the car! This basically means that potentially anyone can take a car! I presumed that they recorded this and had checked ID, or even would have called me!
Oh, and I still have not been contacted regarding an alternative service date!
My Car: Equinox 2012.
A call from the automotive service manager told me that no one had spoken to my son or told him that they would follow up shortly to rescedule...so now he implied that my son is a liar. Disgraceful service! I will never set foot in CT automotive again.

I made the mistake of purchasing off the Wish site. Three out of four products did not arrive. You cannot gain access to speak with a customer representative. You just get directed back to their site and order history. It seems that wither Wish or some of their online suppliers are SCAMMERS.
Secondly, if you see a product you like, write the name and then search ALIEXPRESS for it... the price will very probably be much lower, many are FREE SHIPPING, and best of all... they will arrive.
Fortunately I have only been taken for $20, but please read this and follow my advice! You will get your product for much less.
FORGET WISH!

I purchased a print for CAD$23 including the mark up. I paid $13 for shipping and thought that was my total. I thought this because there is not duty or tax on under $30. Imagine when UPS demanded $21 further payment for 'Brokerage'! It was not over $30, and what they dared to take in broad daylight was what I paid for the print. I looked again at the print but saw only that I could be liable for duties and taxes 'as charged by the Canadian Government'... now, UPS, as far as my humble and limited knowledge goes, is not yet a country.
I have left Pristine and will not return, they are in my opinion misleading foreign buyers. Disgraceful!