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The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Very poor, got a child toy not the self defense high voltage torch that was described in listing. Then a slingshot I ordered came as a cheap nasty wood product instead of steel one pictured. Item listings dont match products sent so feeling rather ripped off frankly.
Hello wish support, I have been using Wish for sometime now and at the beginning even though it took a long time for shipping the prices and quality were excellent. As of lately I have five things that I've never come they are damaged in someway and sometimes they don't even come. I did get refunds for the items that never came but at the same time I wanted to make those purchases with you
Like I said before many Times before I would like to remain a Wish customer but as of lately I have not been happy
PS my last purchase was supposed to arrive the following Wednesday and for some reason it changed to Thursday they're supposed to come today that's their part of the bargain I paid as soon as I pressed the button that was part of mine. I hope there is something that you can do...
I love all your items that's why i always buy to your site... i Wish your best and continue to sell your items for good cheap price... thank you so much wish...
Thank you for the good experience! Item as expected! Look forward to ordering again! Many good items to choose from.
I have had a satisfactory experience. You need to be aware, not all items are as expected, but it costs you to return them.
Also i don't understand!
If i order exactly the same items more than 1 pc.
Why i get shipping charge to every single items?
Delivered in time. Very satisfied with packing and greatness of product. It is very useful for shooting macro.
Eu já entendi que não tem reembolso, o produto também não chega, o que eu faço agora? Processo vocês?
Der er alt for tit problemere med varen, forkert, defekt eller mangelfuld vare. Tit der er kæmpe forskel på porto på den samme varer. Køber man to af den samme slags vare så bliver der taget dobbelt porto selv om det bliver sendt i samme kuvert.
Most of the items i bought was not up to standerd. Items are cheap a d look it cheap and i wont be visiting again
Great company, very affordable prices, have only had a handful of items not received, was given a full refund for all. Only complaint is the slow shipping.
If you're ordering from the US their sizes do not coincide with US sizes. I've opted out of ordering clothes anymore... everything I've gotten is WAY TOO small. I wear a medium but when I order medium/large even x-large and xx-large it is still TOO SMALL. I've done this for ONE dress I really loved... so I have 4 that won't fit:-)
Good, but not so good always! Need more explanetion for Serbia customers about goods they offered to us.
Easy and great app to use we'll continue to shop with wish, all packages get shipped in a timely fashion
Generally speaking, the shipment is very slow. 50% at least has OK goods. 5% of merchandises were poor quality and did not match with description. The other 45% were average goods or a little below.
Mangler stadig 2 pakker, og jeg kan kun vente. Syntes det er under al kritik at der ikke er mere kontrol med den slags...
Gli articoli nn arrivano quasi mai dopo che aspetti un eternità, anche se compri quelli garantiti da whish
Answer: Wish your company charged my checking account $114.75, I have been trying to contact your company several times and get no respond form you by email, tried that fake phone number that's a joke... Where is my orders or my refund for 114.75 your company charged out of my checking account. I am going to have my Bank and credit card company look into this matter... PLEASE RESPOND.(shame on your poor services) I have ordered hundreds of dollars form WISH I can't say it enough how disappointed I am in wish, I ordered several items that was not right I got in touch with wish company about the the mistake right away I was told it was to late to do any thing about the items. I ordered two black king size comforter you sent me two black satin king size sheet set, I ordered black satin two piece medium size sleep ware you sent me a size small, I ordered a medium black suit jacket, you sent me a size small. I have ordered to much form your company for you all to treat me this way..
Answer: Yes, delete the app from your device. They will send you stuff you looked at! Bought a $7 item, was charged $97. Turns out everything I looked at, they billed me for and shipped. I only got $70 back.
Answer: They can't be trusted at all.
Answer: Honestly it depends on what u order. I found most of the stuff is ok quality. Not wonderful but not poor quality. Everything is always smaller then what it says so keep that in mind. My biggest issue with them is the customer support sucks. No way to contact them other then email, and the issue never gets resolved. Shipping is horrible. Plan for about 2 months after ordering. They give u estimated shopping time then add 2 wks. So answer to your question items are not the best but not the worst of quality either.
Answer: Very cheap knock off merchandise. I placed an order for about 70 items on a single order, out of those 70 I have received 9 items. *3* where broken, *4* was the wrong item and *2* were such poor quality it was unusable. And yes it has been about 7 wks. Since I placed my order. The tracking numbers DO NOT work in the USA. And if you go through their site it's all in Chinese. I found all of the same items on EBay from same companies and tried them out and guess, I got a USA tracking number, and my item arrived in 2 wks.! So unless you just want to waist your money DO NOT ORDER FROM WISH.COM!
Answer: I found more bad seller's than good. Was also told a item had been delivered to my address. The item did arrive 3 weeks later. Another seller told me item had been dispatched then told me it was out of stock on each occasion customer service was really bad if you like a gamble this is the site
Answer: Everything typically takes forever to get to buyer if it gets to you at all, then Wish says 5 more days, 5 more days all the while they have your money, if you do get your order and it isn't right or defective they expect you to return the item on your dime regardless that it was their mistake which is illegal. There is no customer service, you have to email then eventually call your bank or file a complaint with the District attorney about Wish which I had to do in order to get my refund. I have not ordered anything else from Wish and warn people about them. So in my opinion beware order from someone else
Answer: They are, just some do take a little more work to come over if you put more coats on to make darker
Answer: I have answered this many times and my answer is always the same. Read the reviews! Some items are junk, and if so, people will comment. The clothes are sized for the Asian market and therefore are many sizes smaller. I wear a medium and ordered the one article of clothing I have ordered in an xxl and it just fit. Clothing tends to be on cheap side, too. Watches and jewelry tend to be a good deal and I have ordered many watches as gifts ans have averaged $3-$5. They look expensive and some even say CK on them. I ordered a $70 purse that I didn't use for several months and when I did, the zipper broke. I took a picture of it, sent it to customer service and received a refund within an hour. Didn't even have to send the item back. Items can take up to a month and if you complain, they usually offer a refund, but even with the refund, I have received the item every time. Have patience and read the reviews and you will be good to go!
Answer: Well if you bought it and try returning it I think it'll be a waste because of shipping, but usually you would get the money back. Oh and just so you know when they say that shipping is $1 sometime it's really not. I ordered something and shipping was way more then expected.