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WishReviews 8,284

1.7

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

Australia
2 reviews
5 helpful votes
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Product sent not same as listing
August 25, 2018

Very poor, got a child toy not the self defense high voltage torch that was described in listing. Then a slingshot I ordered came as a cheap nasty wood product instead of steel one pictured. Item listings dont match products sent so feeling rather ripped off frankly.

Date of experience: August 22, 2018
Florida
1 review
3 helpful votes
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Hello wish support, I have been using Wish for sometime now and at the beginning even though it took a long time for shipping the prices and quality were excellent. As of lately I have five things that I've never come they are damaged in someway and sometimes they don't even come. I did get refunds for the items that never came but at the same time I wanted to make those purchases with you
Like I said before many Times before I would like to remain a Wish customer but as of lately I have not been happy
PS my last purchase was supposed to arrive the following Wednesday and for some reason it changed to Thursday they're supposed to come today that's their part of the bargain I paid as soon as I pressed the button that was part of mine. I hope there is something that you can do...

Date of experience: August 22, 2018
Switzerland
1 review
0 helpful votes
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I love wish
August 23, 2018

I love all your items that's why i always buy to your site... i Wish your best and continue to sell your items for good cheap price... thank you so much wish...

Date of experience: August 21, 2018
Oklahoma
1 review
0 helpful votes
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Good
May 5, 2021

Thank you for the good experience! Item as expected! Look forward to ordering again! Many good items to choose from.

Date of experience: August 21, 2018
Canada
1 review
1 helpful vote
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Fabulious
August 22, 2018

Nice pricing good marchandise I have reffered some friends they also had a good experience shipping. Can be long some times

Date of experience: August 20, 2018
Canada
1 review
0 helpful votes
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5 etoile
August 22, 2018

Je suis tres satisfaite des produits et du services reçu... vais continuer a acheter de vos boutiques

Date of experience: August 20, 2018
Virginia
1 review
0 helpful votes
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I have had a satisfactory experience. You need to be aware, not all items are as expected, but it costs you to return them.

Date of experience: August 20, 2018
Canada
1 review
2 helpful votes
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Also i don't understand!
If i order exactly the same items more than 1 pc.
Why i get shipping charge to every single items?

Date of experience: August 20, 2018
Colombia
1 review
1 helpful vote
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Pésimo
August 22, 2018

Los pedidos nunca llegan. A Mi esposa no le devolvieron el dinero y su pedido nunca llego. Te roban el dinero

Date of experience: August 20, 2018
Slovenia
1 review
0 helpful votes
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Close up filter
August 22, 2018

Delivered in time. Very satisfied with packing and greatness of product. It is very useful for shooting macro.

Date of experience: August 20, 2018
Brazil
1 review
0 helpful votes
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Eu já entendi que não tem reembolso, o produto também não chega, o que eu faço agora? Processo vocês?

Date of experience: August 20, 2018
Denmark
1 review
0 helpful votes
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Alt for tit problemer med varen.
August 22, 2018

Der er alt for tit problemere med varen, forkert, defekt eller mangelfuld vare. Tit der er kæmpe forskel på porto på den samme varer. Køber man to af den samme slags vare så bliver der taget dobbelt porto selv om det bliver sendt i samme kuvert.

Date of experience: August 20, 2018
GB
1 review
2 helpful votes
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Most of the items i bought was not up to standerd. Items are cheap a d look it cheap and i wont be visiting again

Date of experience: August 20, 2018
Canada
2 reviews
0 helpful votes
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Lots of merchandise
August 22, 2018

Great company, very affordable prices, have only had a handful of items not received, was given a full refund for all. Only complaint is the slow shipping.

Date of experience: August 20, 2018
Tennessee
1 review
0 helpful votes
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Sizes in US
August 22, 2018

If you're ordering from the US their sizes do not coincide with US sizes. I've opted out of ordering clothes anymore... everything I've gotten is WAY TOO small. I wear a medium but when I order medium/large even x-large and xx-large it is still TOO SMALL. I've done this for ONE dress I really loved... so I have 4 that won't fit:-)

Date of experience: August 20, 2018
Serbia
1 review
0 helpful votes
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Good
August 22, 2018

Good, but not so good always! Need more explanetion for Serbia customers about goods they offered to us.

Date of experience: August 20, 2018
Pennsylvania
1 review
0 helpful votes
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Will shop again
August 22, 2018

Easy and great app to use we'll continue to shop with wish, all packages get shipped in a timely fashion

Date of experience: August 20, 2018
Florida
1 review
0 helpful votes
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Some venders are better than others
August 22, 2018

Generally speaking, the shipment is very slow. 50% at least has OK goods. 5% of merchandises were poor quality and did not match with description. The other 45% were average goods or a little below.

Date of experience: August 20, 2018
Denmark
1 review
0 helpful votes
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Mangler stadig 2 pakker, og jeg kan kun vente. Syntes det er under al kritik at der ikke er mere kontrol med den slags...

Date of experience: August 20, 2018
Italy
1 review
0 helpful votes
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Non mi piace
August 22, 2018

Gli articoli nn arrivano quasi mai dopo che aspetti un eternità, anche se compri quelli garantiti da whish

Date of experience: August 19, 2018