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WishReviews 8,284

1.7

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Wish Reviews Summary

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
866
value
826
shipping
845
returns
731
quality
777

We monitor reviews for authenticity

France
1 review
0 helpful votes
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Parfait
August 22, 2018

Site avec prix très bas pour certains articles seul soucis pas de description de l article en français

Date of experience: August 19, 2018
Georgia
1 review
0 helpful votes
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Disappointed
August 22, 2018

Dryer did not last long and my husband received a case instead of the storage device for his ps4. I like the app and hope for better products in the future.

Date of experience: August 19, 2018
New York
1 review
0 helpful votes
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Sometimes merchandise was not usable or wearable. Some merchandise never came and other times arrived as ordered.

Date of experience: August 19, 2018
GB
1 review
2 helpful votes
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Bad experience
August 22, 2018

I buy a track suit and I never get it are my money back, this was in March, I can't believe that No one get in touch

Date of experience: August 19, 2018
France
1 review
0 helpful votes
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Bonjour
La cage n était pas assez bien protégée, Emballage de très mauvaise qualité, les panneaux sont arrivés abîmés.
Ce genre d article devrait être plus soigneusement emballé pour l expédition
Je vous remercie

Date of experience: August 19, 2018
Canada
10 reviews
29 helpful votes
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Yet another online shopping extravaganza. A lit of items are not that much cheaper than retail price here at home. But just like Ebay, Wish.com is drowning in the muck and myre created by the cesspool of corrupt buyers who are taking our money, investing how much of it? For 60 days - at which point we are now requesting a refund because the item never showed up. The followup here becomes ridiculous. Surprise, you've just won a part time job following up with the seller and the websites. But then the seller says "no problem, i issue refund". No problem at all since you were awarded whatever interest rate on our money that you invested. You can't try and tell me that Wish and Ebay are not aware of this. Look at the reviews. The seller has been accused multiple times of the product not showing up or bullying customers into making positive reviews. But neither online company cares. Both just want to get paid the commission from the seller - no matter how dishonest they are.

Date of experience: August 19, 2018
Italy
1 review
0 helpful votes
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Mildly Likely
August 22, 2018

Wish is a very useful shopping service, with good products. Unfortunately sometimes I don't receive the package... that's the only problem...

Date of experience: August 19, 2018
Switzerland
1 review
0 helpful votes
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Tres satisfait
August 22, 2018

J'ai toujours bien reçu mes commandes en bon état et bien souvent avant la date prevue je suis content de commander chez vous

Date of experience: August 19, 2018
Illinois
1 review
1 helpful vote
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It's ok
August 22, 2018

Some things are not what they are represented as. So far I have received two refunds for items not received. And one for a misrepresented item.

Date of experience: August 19, 2018
GB
1 review
0 helpful votes
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Wish experience
August 22, 2018

My experience with wish is very pleasant the style the variety also the price. Also the prices are great thank you

Date of experience: August 19, 2018
Mexico
1 review
1 helpful vote
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Very bad seevice
August 22, 2018

Have very bad service, their products takes a lot in to get or not come when fail put the option to wait but lost one refund because you will be passing one date, many products never come and is lost my money ni

Date of experience: August 19, 2018
Mexico
1 review
2 helpful votes
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2 months for 1 item
August 22, 2018

I ordered 3 items. Which 2 of them came in the estimated time, but the 3rd one, took almost 3 months to arrive.

Date of experience: August 19, 2018
Illinois
1 review
0 helpful votes
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Perfect service
August 22, 2018

Perfect service. Great products. Love the prices. Will keep shopping. I love it. Will tell all my friends about you.

Date of experience: August 19, 2018
GB
1 review
1 helpful vote
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Non delivery
August 22, 2018

Ordered item 2nd August still not received yet. Tried checking tracking, it didn't move for 2 weeks then told it travelled 1000 plus miles now saying travelled 800 miles, I wish they could make up their minds and give me a delivery date which is helpful to me.

Date of experience: August 19, 2018
Michigan
1 review
1 helpful vote
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Orders never arrive
August 22, 2018

I have had several instances where my packages never arrived and I have already had to wait 2+ months for said packages to arrive only to find they got lost and the refund is never the amount fully paid. I will no longer be using wish unfortunately because of these issues

Date of experience: August 19, 2018
Florida
2 reviews
0 helpful votes
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To slow
May 5, 2021

My purchases seem to take a long time receiving and a lot of them I never received. When I complained about some taking over 2 months, the service department said would not refund because it was over refund time.

Date of experience: August 19, 2018
Italy
1 review
0 helpful votes
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Eccellente
August 22, 2018

Sono veramente soddisfatto del servizio, è della serietà della gente con cui ho avuta a che fare, tutti i prodotti che ho ordinato mi sono tutti arrivati e erano come da descrizione con chiunque ne parlo lo consiglio sempre

Date of experience: August 19, 2018
Texas
1 review
2 helpful votes
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So many of the items u purchased that claim 925 silver is not true. Misleading practices is very common with the sellers at Wish. Buyer Beware.

Date of experience: August 19, 2018
Spain
1 review
0 helpful votes
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Buenas compras
August 22, 2018

Buenos precios, variedad de productos. Puedes encontrar articulos de todos tipos y utilidades. Moda, complementos, etc

Date of experience: August 19, 2018
Pennsylvania
1 review
0 helpful votes
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Get your wish
August 22, 2018

Purchased many items - excellent quality, prices, delivery and service many items to choose from making a list for another order

Date of experience: August 19, 2018