WishReviews 8,284

This is a very modern attractive site which will not serve or diligently respond to your loss of money or undelivered items. They created an automated system which will keep you in a loop of frustrations regarding REFUNDS they do not actually give you back but claim they will or did (On their records but not show on your credit card = one sided lies) for items which are not delivered, faulty, or where theirs system is processing a canceled order - and you will be ignored in a nice way, by the same cut&paste responses from the people who work for them if you do find the way to get to them.

WISH.com is hidden behind its parent company CONTEXTLOGIC INC SAN FRANCISCO which takes your money, and you can not reach it for refunds, because your order was from WISH.com as a mediator for the people (Like you and me) who get listed to supply goods at attractive prices, and sometime by misleading self information. There are 8 other companies I use on the www which are good and honest plus caring companies which offer better quality and as good prices, so be warned before WISH.COM has your money and your claims are in the trap-loop of automated responses but your money had been taken from you.

I have ordered close to 30 items from wish in the past 2 years. I've always been satisfied, even when a problem occurred. If something didn't get to me they refunded it no questions asked. If it was damaged they replaced or refunded, sometimes both. From my experience they are trustworthy. I can't speak for all their employees. I use to work at a satellite company in tech support. I heard of reps who stole card numbers. That can happen anywhere. If I didn't take my card off after an order then accidentally ordered items that's my fault. I can't give them a bad review because of a mistake I made.

I put several things in my cart to review with my wife. Ooops Hit the button and got charged! OK I get it my fault! So I ask to cancel the order, they do no problem, BUT NO REFUND, only Credit.
OK I'm OK with that also. But They have had my $158.00 tied up for over 2 months now. I can not purchase anything else until they clear my account.
Every time I try to buy, I'm told to upload a scan of my bank account Showing my last Wish Purchase. I have complied 14 times over 2 months.
It wouldn't be so bad, but they keep sending me ADs for things I would really like to have, but they won't let me buy them!
What a way to run a company
WISH YOU SUCK!

I ordered Australilian style boots at least that is what the listing stated. I receive my boots to see that they were fake UGG boots never once in the listing did it show a label on the boots and I would never buy fake UGG boot when I have plenty of authentic UGGS. I contact customer support regarding the fake UGG boots. I was refunded and was told to donate them. I trashed them as I will not have counterfeit items in my possession. Wish then blocked my for excessive refunds. Like, WTF?! Wish is the ones selling counterfeit products. I will never recommend Wish.com unless knockoffs are your thing.

They advertise plants like monkey face orchids but the seeds they send you are not orchid seeds. This goes for most of thier plants. Then there's the item descriptions which are only part of the info you should have. For example the phones are not clear as to what server if any are they compatible to. When you contact Wish to get the info you 'll find that it is a long dragged out ordeal which is not worth the time. Wish apps customer service will not give you a straight answer. The return policy is a joke as you lose money on the shipping both ways. Now there's the shipping which is ridicules. 2 to 3 months for normal delivery. Unbelievable. It's like we are back in the pony express day. No wait pony express was faster. My suggestion don't waiste your time.

I have had more than one thing that was sent wrong... or incomplete. I tried to send back, it told me to keep it and was refunded money... I had another item that was incomplete and I reported it. Was refunded... BUT now I have been marked, I can't even contact customer service since I had problem with their items at no fault of my own... Tried one more time, foolish effort... they sent this item that is not even what is described... and since I have been marked... I can't even contact them... till I proven myself... but I can buy item... NOT...
No more... It is a chance I took and lost... but no more...
This is one place... that the old proverb is true.
Buyer beware!

Edit 1. I received email from Wish support demanding my Apple review ID so they can remove it. When you see something too good to be true then it probably is. Wish.com and their geek.wish.com are scam sites. No response from support either by email or Twitter.

ALWAYS check for reviews with photos, they'll give you a good idea of what you'll get. The one order that actually reached me was of surprising quality (especially for the price and it being Wish); too bad the 5 other orders never arrived after 2 and a half months of waiting. The refunding process was very easy and hassle-free though, so it's still a decent site. As long as you don't get your hopes of actually receiving items up too high. Or need them fast. I use it for small/fun purchases.