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3 Reviews by Amnon

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Wish

Wish

2/18/19

This is a very modern attractive site which will not serve or diligently respond to your loss of money or undelivered items. They created an automated system which will keep you in a loop of frustrations regarding REFUNDS they do not actually give you back but claim they will or did (On their records but not show on your credit card = one sided lies) for items which are not delivered, faulty, or where theirs system is processing a canceled order - and you will be ignored in a nice way, by the same cut&paste responses from the people who work for them if you do find the way to get to them.

WISH.com is hidden behind its parent company CONTEXTLOGIC INC SAN FRANCISCO which takes your money, and you can not reach it for refunds, because your order was from WISH.com as a mediator for the people (Like you and me) who get listed to supply goods at attractive prices, and sometime by misleading self information.There are 8 other companies I use on the www which are good and honest plus caring companies which offer better quality and as good prices, so be warned before WISH.COM has your money and your claims are in the trap-loop of automated responses but your money had been taken from you.

Elal.com

Elal

8/7/18

The company has one of the best customer service which takes responsibility and does not ignore or put you off. This is important in days of high competition. The company may not be able to offer best prices but it is the safest one I know to fly with.
There was a case where the booking agent had made a mistake, costing me lots of time and money, but El Al has refunded me after I had mentioned to them of the mistake the booking agent did, not the airline. Who does this in the industry?!?

FlightNetwork

FlightNetwork

5/29/18

If you pay attention to FACTS & TRUTH, you will not follow Recommendations which are probably Promotional by friends or employees and/or people seeking Points - because REAL EXPERIENCE is what you actually hope to find here:

SO PLEASE NOTE:
Flightnetwork is BAD and not responsible booking agent, offering poor service if you can find and get response, and you may get only excuses and misguiding for mistakes they actually make - and you must be very, very carful if you actually use this agents who will not serve you diligently according to the standard in the industry.

We also shall never again use FlightNetworks as an agent, because they can not be trusted for expected ample responsible service, Canadians are accustomed to, as they may create problems and cause you increased costs, and will not take responsibility or accountability for causing you hardship.

Our story is longer and we can share it with you, if you ask, but in short, while we fly internationally twice each year and have booked many flights, we never had as bad disappointment from a booking agency.

We booked a prepaid flight, more then half a year in advance, but few months after they asked us to approve few changes, but only two weeks before the flight and after more then 10 emails where we were continuously asking for the proper, new/changed E-Ticket to be posted so we can print it, they actually did what they did not do for more then two months of misguiding us and avoiding theirs responsibility, by also claiming that the Airlines need to do it and where the Airlines said it was the booking agent Flight networks who need to publish the proper changed E-Ticket - from the proper original we had paid for in advance. There were 11 changes to our original booking and only 9 were done and the 2 for the last part of the booking, were not properly adjusted to comply with the changed arrival time, one day ahead, which is a key responsibility of the booking agent.
There was no time left to correct the wrong E-Ticket we finally got, which after all changes edited had made us having to pay for a 36 hours stay in Toronto after advancing the flight into Toronto from overseas by a day. By changing our original booking E-Ticket to another which took half a year to get, they have costed us extra $260 and did not reply to our asking for them to help or fix the problem they created, take some responsibility or admit they did not do the proper work of pointing to this problem.

We simply hope that agents like this, Flight networks, should not be permitted to act as flights booking agents.

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