WishReviews 8,284

I placed an order I never received the item I called my bank and had them refuse payment and wish blocked me honestly their products are terrible if they arrive.

Julie Roberts Dont order anything from Wish. They are impossible to get in touch with. My mother had been ill sine the 20 March and actually died on the 8 April. She was to go on a trip and ordered nearly £100.00 worth of stuff which I have but am unable to return. You cannot contact them unless you go through the account of my mother and they only return items within a certain time although I have tried on numerous occasions to get in touch with them they have not responded. I have now been able to get onto my mother's account and now they won't take anything back because it has been too long. They have sent a couple of returns lables to send some items back but will only send them to my mother's email (again which I don't have access to!). AGAIN DON'T BUY ANYTHING FROM THEM THEY DO NOT CARE ABOUT THE CIRCUMSTANCES.

Purchased a mobile phone from wish battery would not charge after a month so could not use the phone. Contacted wish they said they were very sorry and would contact supplier, within a couple of days they said the supplier would send a new battery, guess what! Battery never arrived contacted wish after a few weeks asking for a refund as no battery and phone was not fit for purpose they replied, one month for refund had passed so basically tough!. I replied to say ok supply me the battery but all i got back was refund not possible as one month had passed. Then they shut your case so it is not possible to request help so have a phone i cannot use. WILL NEVER BUY FROM WISH AGAIN! Alli- exspress much better service.

I bought many items from Wish, not having a clue about what Wish was. The 5x. Supposedly, a 18/20? Is a size 8/10 in "American Size". You dont get the items for a month and a half, by then? Its too late. Also, the cool hippie looking guaze and rayon items? They are all microfiber. Kind of like a cheap umbrella. ZERO customer service. Dont waste your money.Its a HUGE SCAM! Hey do you think that 'Ning" might work for "Wish"? Its the only positive review in months. Lol

I have spent hundreds if not more on the wish site. There are indeed lots of good bargains, but there is also a load of rubbish on there to. I am still waiting for 2 items that I have paid for. The thing that really got to me, WAS? I was waiting for an item [stockings] I noticed that on my wish info it stated that I had received this item on the 24/04/2019. But I did receive it on the 04/05/2019. How can they alter my goods received without my consent?
Please look at the P&P & the colour & size, this raises the price Dramatically. I have been told I have had a refund but according to my bank I have never received the recent credit to my account. Buyer Beware

I bought a hoodie to small, I ask for a refund they said they will send it never sent it. No way to talk to anyone, they have you talking to a bull$#*! machine as customer service, $#*! WISH Y'ALL NEED TO BE SUED!

I ordered 2 items last year, paid my purchases using credit card and months have pased -- it never arrived. I tried contacting their support but you will only receive "template" responses.
I wanted a refund, but the response that I got was they credited the amount through Wish Cash. They dont do cash refund. So you are stuck on the solution, wishing and hoping against all hope that your next order will soon arrive.
I took my chance and tried to replace my order -- same bad experience. Items did not arrive and asked for refund. Same response, credit via wish cash so just replace your order. This is crazy. Waste. Ridiculous. Scam. Fraud. Syndicate. This app should be shut down.

I ordered a $36.00 dollar item. When I finally got it, the item was not how it was described. I contacted their so-called "support" and they sent me an email claiming I had to pay for shipping, use a label the post office said wasn't very good, and the worst part? The post office said it would cost me *$60.00* dollars to ship the item back. It strangely only cost Wish $12.00 dollars to ship it to me.

Tried to get a hold of Wish about issue. Guess who you can't contact, least not very well...? Wish. They give *very* limited choices as to how their animated response would address the issue. You had to either chose what little they had or forget it. Needless to say, they didn't list even "other" which I needed because none of the others was what I needed.

Several rounds later and I got nowhere. So now I'm stuck with an item I don't want and refuse to pay outrageous amount of money for an item not worth any where near the cost to return it. I'm furious.