Purchased a mobile phone from wish battery would not charge after a month so could not use the phone. Contacted wish they said they were very sorry and would contact supplier, within a couple of days they said the supplier would send a new battery, guess what! Battery never arrived contacted wish after a few weeks asking for a refund as no battery and phone was not fit for purpose they replied, one month for refund had passed so basically tough!. I replied to say ok supply me the battery but all i got back was refund not possible as one month had passed. Then they shut your case so it is not possible to request help so have a phone i cannot use. WILL NEVER BUY FROM WISH AGAIN! Alli- exspress much better service.