Wish has some good deals but be careful of promotions some are in place only to benefit wish such as there first buyer 1dollar promo this is a scam I have friends and family who have put through orders for this promo and have never been the first buyer including myself we have put in well over 1000 orders and have never been the first buyer so do yourself a favour and don't waste Ur time wish is good for savings but can also be quite sneaky although it don't do any harm financially to u it does still cost u time and frustrations
I was going to buy a pair of shoes they were advised at $16.00, when I pushed the button to buy they became $31.00 plus $16 for delivery, I tried and few times over a week, at one point the shoes became over $250 and the Normal price was over $1,100.00. I found this very misleading and dishonest.
I have ordered quite a few items in the past from Wish and had no problems with my delivery to South Africa, Today I received three items and had to pay Customs Duty
Of R72.00. I think you might want to inform clients of this. I have never paid for my other items. It was most annoying.
I recently purchased a kerosene lighter, From you. A lighter is so small. I can't believe how long it's taking. I really appreciate the value on items you present on your site. You disappointed me. ( you know how ridiculous long time it's taking.) If you don't care, it will take a while for me order anything from you.
I want to report that this is a thief company. It confiscates within 30 days any money that has not been received by the parcel within the time period specified by them and has not applied for or managed to apply to Wish. I think about 10% of the goods are not sent to them at all. Let's face it, if you haven't received the item and haven't managed to contact their service within 30 days, Wish is simply confiscating your money. Of the 1 million 10% of buyers paid 20 each and did not receive the goods, 2 million remains for them. Is this a really honest company? Can our money really disappear so simply?
Deceptive platform. The promotional pricing is a scam. You pay money, and after a while you are informed that the product has not been sold and the wish has returned the money. Of course, you'll never see the money. The most expensive sales platform in the world. Shipping costs from space and poor quality products.
Hi Urlich. We're here to help! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.
If you inquire about shipment, they request you wait 30 days. Then when shipment doesn't arrive, they claim you are outside 30 day refund and want to give you store credit. I ordered 3 items and received none!
Hi David. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.
Great place to get cheap item and also the great costumer service makes me love that. Only the shipping time, I hope it will be less but any way it is good, read the review about the item and the item detail before buying to know well what u r gonna buy.
I ordered mini glass jars that were supposed to be 3.5 cm tall. They arrived and they were 1.8 cm tall. So I was already upset with that. Then I ordered 5 different colors of mini artificial flower heads. I got... feathers... a lot of feathers. This is terrible and I demand a refund immediately, these things were for sonething important and now it's ruined, if I can get a refund and my correct items, MAYBE I'll purchase again, but until then, I don't think so.
I will never order from this lame website ever again. I ordered a pair of boots on December 9th, and today is January 9th. The arrival date was January 7th. I mean really? Then I wanted to speak to a "live" customer service rep, they make sure that "they" do not have to talk with the customers. Horrible service. I only WISH I had read all of the terrible reviews before being enchanted by the lovely boots, I may never get.
So Cheap you will never even imagine. You are trying your luck to purchase from them. I had purchased 5 times in 2016, one never arrived, one arrived but broken because the cheap packaging, one is good and happy, one is fake product which never work, one had the most beautiful image but arrive rubbish material.
Buying is fun. But not from them!
They charged me for an order that didn't go through and keep replying the same messages over and over again. I did not have an email or reference number and Klarna said that Wish havent even informed about a refund. I have already waited for a month. It seems like a scam.
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Never buy from this company! I ordered a dress for my birthday two monthlater, I get an email its out of stock! To get a refund is a hassle! They should be out of business, promising items and not delivering! Better off with Amazon! I ordered 10 items and 3 only came!
Hi Tesha. We're here to help! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.
High quality products at very cheap prices.
I have been using this app since 2014 and I have been getting very good results with them from creams to jewelry, I was very satisfied with all of my purchases.
I ordered an item before Christmas. After waiting 6 weeks, they informed me that I would never receive it. After contacting them twice about a refund, they explained about the huge amount of refunds they were having to processand I would be contacted. It is now July and I am still waiting!
Some articles arrived fine and well and in time. Some arrived but where damaged or number mistaken, different of what I asked (shoes). One arrived very late, but at the end I was reimbursed of those with problems
I don't like when you send a new shopping list and the first 10-15 articles are already sold out. Shipping is expensive and the shipping time is too long. Service is good and response from headquarters is excellent.
I have purchased several items from wish. 97 percent of their items are NOT what they advertise. They should be shut down, due to all the false advertising they do! I purchased clothes, shoes & house decorations from wish. They lie about prices, the quality & quantity of most items! They will promote a certain price, but when go to check out, the price is much more! They advertised some shoes, on sale for $2. But, when u check out the shipping fee is a bout $30 to $40! Be careful shopping on wish! I bought shoes & when I received my package, they shoes were the same color I ordered, but the shoes were NOT what I ordered! PLEASE, listen to what I tell u... Wish, FALSE ADVERTISE EVERYTHING. I will NEVER shop on wish/wish.com again! Run away from Wish.com!
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I Love shopping here but sometimes the item you isn't like the one in the picture you order...an the hardest thing ever is judging the size right on the clothing or shoes especially when jo size chart is available for that specific item.
I purchased an item on Wish back on 27. 11. 20 and was sent tracking information that my order had left the shop on 3. 12. 20 and due for delivery on 23. 12. 20
I than received an email on the 20. 12. 20 advising that my item I ordered was no longer in stock and offered a Wish credit or refund
I chose a refund and than was given a refund of the item only and not postage which I paid $29 for.
I do not understand WHY I wasnt given a full refund as they did not have the item in stock.
I have been dealing with the Customer Support which are NO help and if anything are just plain RUDE.
I think they're a RIP OFF and will never ever use wish again.
I am absolutely disgusted with the dealings with this company
We're here to help! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.
Overview
The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
This summary is generated by AI, based on text from customer reviews
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- San Francisco, CA
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Robertas. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.