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1 review
1 helpful vote
Follow Martin K.
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"Wish " pure crap!
September 21, 2017

I should have known by just reading some of the descriptions if their products a three year old could give it a better go
Cheap tackey crap sizing a joke descriptions of products lies, bought a pair of shoes supposed to be breathable leather turned out to be vinyl & plastic iv never in my life seen cheeper look sh*t! Do I have to give them a star?
Very frustrated Ulster man

Date of experience: September 21, 2017
New Hampshire
2 reviews
0 helpful votes
Follow Bert F.
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My bad, I didn't check the reviews before I ordered! Everything I've read here is what I'm going through since I made my order in mid May. The order was supposed to be here between May 20th and June 1st. On June 1st they bumped it up to June 17th. Now after reading everything here, I have no faith in getting my item before midsummer. It's too bad that sites like this are allowed to continue their bad service. Once I get this settled, I will delete their app and never order from them again! I'll stick to Amazon and eBay, everything I've ordered from them has come before the date they quoted when I ordered the item.

Date of experience: June 4, 2020
Wish C. Wish Rep
over a year old

Hi Bert, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Australia
1 review
0 helpful votes
Follow Ian G.
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They will take your money today and if you are lucky you might receive your order in 2 months.
Regardless of the Coronavirus their service is crap. You following their tracking and the parcels sit in some distribution center for weeks.
Amazon. EBay, anywhere is better than this.
Wish is the correct name, Wish you luck if you get what you ordered in a reasonable time.

Date of experience: August 16, 2020
Wish C. Wish Rep
over a year old

Hi Ian. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

California
1 review
0 helpful votes
Follow Jim R.
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Wish sent me a different horn 139 decibels. Then makes you jump thru hoops in getting the correct item, or your money refunded. Which didnt happen until I filed complaint with post office against them, and informed them. Then I recieve a response informing me I will be receiving a refund. WIsh.com is a scam. The horn I ordered was advertised at 300 decibels. I have not yet recieved a refund. Please read the other complaints against WISH, they treated me in the same manner. Then find a more reputable company to do business with you be happier.

Date of experience: June 18, 2020
Wish C. Wish Rep
over a year old

Hi Jim, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

California
1 review
0 helpful votes
Follow Chad T.
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I payed foe prouds. Wish keep saying it was coming then tracking could not be found and I never did get my products. Even tho they say they were coming. I ask for a refund. They gave me a partial and then took it back out of my bank account. What a fraud and scam. Do not ever use them. They lie and cheat you out of money.

Date of experience: June 28, 2020
Wish C. Wish Rep
over a year old

Hi Chad. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

Kansas
2 reviews
9 helpful votes
Follow rhonda s.
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I was really surprised that I received my items from Wish.com as I had read so many negative reviews. I just recently received two of the five items that I ordered and everything thus far is just as advertised. The length of time it takes for shipping is accurately posted.

Date of experience: January 28, 2017
California
1 review
0 helpful votes
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Happy Customer
August 17, 2018

Very happy with all the products I purchased. The only problem I have had was an opened package and to contact Wish the automated questions didn't fit. I can't believe they have never heard of a tool falling out of the packaging. I purchased another tool and am happy, again.

Date of experience: August 15, 2018
New Jersey
1 review
0 helpful votes
Follow Richard R.
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I will recommend it.
February 22, 2018

Wish is a good way for shopping when you want to buy a lot of products for less price. Just it takes long to arrive, But they arrive well. Also, sometimes products come really early then what it says. I'll recommend it for everyone who likes to buy a lot of stuff.

Date of experience: February 20, 2018
Nebraska
1 review
2 helpful votes
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Ordered lots
April 11, 2017

I ordered 21 items, and out of my order 9 of the items fit, or I could use. One item never even came. I don't have time to go through the return process. So I will just have gifts for family and friends. I will be removing this app and will never use again.

Date of experience: April 11, 2017
New York
1 review
6 helpful votes
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“Stay away!"
January 22, 2016

I order three watches that never arrived. And for the stuff that arrived they took over a month to arrive. Most of their stuff are cheap and low quality. I had a pair of pants that tore up on me on the first day. That was a complete waste of money and time. You can go to Walmart, Kohls or Amazon for better quality at about the same price. Also they charged me for some unknown stuff. I tried going through my order history to identify what the extra charges are for but there were no evidence in there of any new orders other than the once that I was tracking. I called them multiple times and all I got was voicemail to call again later. I also messaged them multiple times through their customer support and it’s been two weeks with no response either. Just stay away if you don’t want to be ripped off or deal with the extra stress.

Date of experience: January 22, 2016
Texas
1 review
2 helpful votes
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Refund
January 13, 2017

My products never arrived and they promised to refund my money since August but now they just stopped responding to me. They have my $200 and are just ignoring me. This is no way to do business. They take your money after you build trust and order something large. Something needs to be done.

Date of experience: January 13, 2017
Arizona
1 review
0 helpful votes
Follow michael D.
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I ordered a knock-off pair of Oakley sunglasses about the middle of December In no rush) i paid $1 for the glasses and $1 to ship. They arrived nicely packaged with no issues. I set them next to my real Oakley's and they are close but not the comfort. For a $1!

Date of experience: January 19, 2017
Mexico
3 reviews
2 helpful votes
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Fast delivery
January 15, 2018

I was initially afraid to place an order on this site after seeing several negative reviews but decided to take the risk of combining the two denim dresses I have seen here. I placed an order, after several days, I think more than 20 days, I was surprised to see it delivered.

Date of experience: November 18, 2017
South Africa
1 review
0 helpful votes
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Deceptive pricing
June 20, 2020

From when I loaded items into my cart to when it came to checkout the prices had increased, they also suddenly said one of the items is free I just need to pay the shipping, but they had just gone and doubled the shipping cost. What a joke, dishonest business

Date of experience: June 20, 2020
Wish C. Wish Rep
over a year old

Hi Michelle. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

Canada
1 review
1 helpful vote
Follow T B.
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Watch pricing
June 25, 2020

I just attempted to buy a clothing item advertised at $13. As soon as I entered the size and colour, price changed to $21. Still a good deal, so I went to check out, and now the price says $27. So within 2 minutes, the advertised price more than doubled. No thanks.

Date of experience: June 25, 2020
Wish C. Wish Rep
over a year old

Hi there, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Canada
2 reviews
0 helpful votes
Follow Bonita A.
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"RIP-OFF"
January 8, 2021

Items did not ship together but in bits and pieces. After two months of waiting finally received most of the items but there are still items I have yet to receive. Some of the products had no labels and no instructions so at that point I wasn't even sure what they were. I actually had a negative reaction to one of the products. Also, wrong sizes and wrong colours. Any attempt to reach out to the seller was unsuccessful. I am a newbie at on-line shopping so was very disappointed. I think I will just stick to ordering close to home or wait until I can shop in person. I would recommend a big "NO" if you are thinking of buying from this site. Maybe I can save someone else some trouble and anxiety.

Date of experience: January 8, 2021
Wish C. Wish Rep
over a year old

Hi Bonita. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

Michigan
1 review
0 helpful votes
Follow moriah w.
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I ordered an iphone from wish.com. After about a week of the processing date getting pushed back i tracked my order and it said that the item was no longer in stock. There was no option to get refunded. I emailed with the wish costemar support but after over a week of emails i got no where.

Date of experience: May 30, 2020
Wish C. Wish Rep
over a year old

Hi Moriah. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

Oregon
1 review
3 helpful votes
Follow S G.
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Cheap imitations!
January 17, 2016

Don't expect your product to be the same as the picture. I've heard about this before and it is true-- the company uses the picture to entice you and then makes a much cheaper and low quality product to send to you. I had to prove it to myself so I ordered a "sweater" and "sweatshirt" and literally got t two tops made it of thin tshirt fabric. Don't buy unless you're ok with cheap looking imitations.

Date of experience: January 17, 2016
California
1 review
5 helpful votes
Follow Dionisio C.
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I purchased a "leather jacket" which in the add didn't specified "leather imitation" or the material made, and the product is plastic, smells like petroleum and the manufacture is really poor. I should have thought of this, given the price of $32.
I fell for the great photo of the item.
Then I asked for a return, never heard from them. They seem like a sneaky company.
I WISH they close and think of doing a more honest business.

Date of experience: January 7, 2017
Florida
1 review
7 helpful votes
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I'm not sure who sizes these clothes, but they need to be retrained. Purchase 6 tops from them. I usually wear a med/lrg heard they run small so I ordered 2x. 3 have arrived so far from China (there's your answer) 2x is equivalent to an American Size 6. Cost to much to ship back so I gave it them to Good Will. Buyer. Eve ware and Don't Buy!

Date of experience: November 9, 2016

Overview

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
867
value
827
shipping
846
returns
732
quality
778