Wish

Most were good, one never came, but i got a refund. I just do not like it when i look at an item and check on the shipping charges, it will state the price. I put the item into my cart and the price of the shipping increases. I usually remove the item. I can afford the increase, but i feel store is not being honest with me. For that reason i will not do business with them. I consider it as false advertising, which is against the law.

I've used them for 1 or 2 years now and i have little to no complaints. Skip the complaints, because Wish are the best shopping mall, you can find in your pocket. The best costumer service, money-back gurantee and of cause, some awesome products. Some better than others.

This is the most deceitful website I have ever purchased anything from. What is pictured IS NOT what you receive. The jewelry is very cheap & WILL turn your finger green. The clothes are very poorly made & look shabby. But what really angers me, is that they advertise an item's price, but when you choose a size or color, that price changes, to about double what it said it cost. These people are not trying to give you a great deal. They are trying to rip you off. And they are laughing. All the way to the bank.

I did buy on occasion lured by the attractive photos and super low prices. However, soon I learned the truth of an old saying: "cheapness cost a lot more at the end". I traded quality, delivery, and the feeling of being robbed for low prices of merchandise that never arrives. Right now, I've been waiting for over TWO MONTHS for gloves and masks to deal with this pandemic and still nothing! Of course, they give you a tracking number that doesn't work in USPS (bogus?). I've been asking for my money back (as they claim they do) to no avail. They keep postponing the delivery date and ask you to wait a little bit more. Ex: original del. Date: Before May 1st, then it was the 12th and now up to June 13th. I wonder what the chinese version of Santa Claus is, for me to write to him/her and ask for my ordered merchandise or my money back.

I ordered a memory card reader on December 26th and it said it would arrive by January 24th. This is a long time for something to ship, but I didn't get too upset because it was only $1 for shipping. I DID get upset when my product never came... After two days passed, I went to track my package and the estimated delivery date had been changed. I don't really think you can just change the estimated delivery date when it doesn't arrive on time and pretend that was the date they told me it would be here? On other websites, packages usually come BEFORE the estimated date. I would much rather spend more money somewhere else to ensure that I would actually receive my package... I read the reviews on the item and they were all good. I went back there to add my own negative review and there was not even an option for this. So I am not too sure where all of these reviews are coming from? Seems to me like they are a trick to get people to keep buying. Definitely won't be using Wish again.

Would have given a lower score but that wasn't an option. Placed an order in February which hasn't arrived. Emailed customer services several times to say it hasn't arrived. Then received an email telling me i have to pay for the item... AGAIN IT HASN'T ARRIVED! When i informed them of this for about the 5th time they said their records state it was posted through my letter box ( i don't have a letter box!) and that therefore i have to pay for it... this isn't the first time something hasn't shown up or has got lost in the post but usually they are ok with it and either send a replacement or refund the money. I dont see why i should have to pay for something i haven't got!

Purchase order # ******* aaea850ee5ab712e
Nearly impossible to exchange an item of clothing that is sized incorrectly. I have always worn a size L 36 waist. Pants received were no larger than a S/M. Did not fit. It is impossible to successfully process an exchange through their on-line system. You are required to attach at least one (1) photo of the item. Their system will not accept my photos irregardless of the format.

This is a horrible site, they sell poor quality things, mostly from china and they don't help much when you have an issue with an item you but. Buyer be aware, things from china can not be returned and you might not get your money back.

I bought some garden metal hoops To support roses that were falling over, the price looked great online and so did the product, the first notification of delivery was that I had to pay £12 as the item came straight from China and the duty wasn't paid, when it arrived finally after 3 mths I was appalled to see these mini cheap metal garden stays, if I push them in the ground they are about 4 " high so unfit for any purpose, I contacted wish support and the experience was just awful, they said that it was normal to pay duty fees and that I would t be getting any refund. Lesson learnt! By local and beware of these types of companies who prowl Facebook sites with adverts and draw you in.

Wish!
Terrible - most of the items don't arrive and if they do they charge you a re stocking fee for non collection even though you have! The rare items that do arrive are cheap fake low quality tat - and you cannot contact anyone human as it's always a robot response! And if you return something they give you a fake address in Schipol! Avoid totally! Believe me I've bought many things given them the benefit of the doubt - but tooooo many times I have been scammed by this company.

Never use Wish! I ordered a pair of shoes and although they arrived on time they absolutely stunk of some sort of toxic chemical substance. Wouldnt put them anywhere near my feet! I asked if I could return them for a refund but they told me there was no photographic evidence of defects. I mean, how do you convey toxic substance by photo?!? They refused to refund despite me offering to pay for return shipping costs, plus I was well within the 30 day return guarantee. Total scam company - never again.

Hi,

I am fed up of Wish. I am frustrated and stressed.

I think Wish refund system is a big elaborate fraud.

Their Customer Support and also Royal Mail confirmed my returned items arrived Wish Return Centre on 19/05/2021.

I also sent them photo of the return postage receipt over 30 times.

Yet till this moment of typing this review nothing has been done.

Each customer support keeps asking for the same photo of the receipt and then disappear from the scene.

Either Wish has thousands of returned items from unhappy customers OR Wish is being fraudulent refusing to make refunds.

Regards,
Okwudili
Email: *******@gmail.com