Wish, what can i say about Wish? It's additicting. You find items that are free but they charge you 10.00 shipping. If you don't get the items that have the orange truck, you'll wait 2 months to get it. That's the bad part. Good part. Makeup is great! Jewellery is great. Kids clothes fit good. Order from the same shop. That way they deliver it all together!
1) No customer support to talk to.
2) Wish always advances the due date.
3) Wish has an F rating from the BBB.
4) I ordered three things and have not gotten them.
Do no use this company. Scam Scam Scam!
Some products I ordered/ received didn't work at all.
Other products presented themselves falsely.
Other products that I ordered in February still haven't arrived in June. I understand lead times but 5 months is becoming excessive.
A few of the products I ordered work great and are as advertised.
I have been ordering from wish for months now and have add items which include clothing, jewellery, hearing aids, medical equipment and so much more. Items have always arrived on time and have been a great quality. I have nothing bad to say about this company... well except I wish I did not have to wait so long to get my stuff but it is defo worth the wait.
Wish app totally scammers. I order online I got $#*! nothing same what I did order at all. How come this app still on social network? Nobody to look after of this. I don't know where's I should go and tell anyone don't buy anything from this wish app.
I order summer clothes in early April 2020 and they updated the denim dry date about 5 times now. Now my orders are expected to arrive in September! The summer clothes are no good to me then. I am reporting Wish to the Better Business Bureau and I'm contacting my credit card company to explain that these are fradulant charges as I paid money and revived nothing!
Hi Amber. We're here to help! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.
My husband several times tried to get something he likes from this site, but either didn't get it at all, or instead of silver. 925-he received something "silver color". He could not get money back-just order something instead, but every time it was fake, or not coming at ll.
I have only ever had 1 problem with an item being damaged when I received it but wish quickly refunded the money for the item. And I'm still waiting for an item to be delivered I ordered in December to be delivered. Other than that I've ordered a lot from wish and everything was reasonable price and I received no problem.
Purchased disposable gloves, on 8/2020, they told me it would be here 10/15/2020, I contacted them on 10/31/2020 and they issued me a credit for the shipping (which was about 1/2 the money). They said if it wasn't delivered by 11/19 to contact them and they would provide a full refund. I'm now trying to get a refund and they tell me it's too late, it went past 11/18. There's no one to call and paypal won't give you a refund because you received a partial refund. What kind of scam is that. When you deal with these companies from China you get scammed. It was for only $16, but I hate when they do this on purpose to rip people off. I will call my credit card tomorrow
Hi John. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you
Tried repeatedly to purchase an item on theier site run around for 2 hours and still nowhere, crap site everything says sold out, bye bye not wasting another minute on wish garbage
And not worth the 1 star forced to use
Hi Rod. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!
A complete ripoff they charged me an arm and a leg for month-long shipping and then sent the wrong sizes. The products themselves are cheap crap materials. Their customer service is a joke, a 1-800 number that directs you to the website that only implements a ticket system akin to the gm ticket from an early 2000s Everquest clone, which they ignore the tickets anyway! Do Not Use! You will regret it! And I'm only giving them one star because I can't give them Zero stars!
Great cheap bargains but you need to be very aware that what you get is not always the same as what the pictures look like. Ie: clothing looks great but when received its very cheap material or poorly made.
Ordered a waist trainer in 3 sizes bigger than I actually wear and after waiting forever, it arrived today and it is so small if might fit a small child, Im so disappointed. Wasted my money and my time
Never received the merchandise I ordered and paid for last year (Aug/Sept 2018). When I wrote to the customer support, I was told to send them my bank statement that shows the wish, com transaction, I did so. Then there was long silence after this from them. When I finally wrote to them again, I was told to send another bank statement with wish.com transaction, like before I complied and, to date, nothing happened. Each time I write to them, my email does not get any response.
Don't believe people saying buying from WISH is worth it. There is a high probability that they are linked in a certain way to WISH and are here to make up for the bad reviews. There are 2 possibilities when you buy from Wish: 1. You never receive the item you paid or 2. You receive the item VERY late and it's just garbage. The customer service is also terrible. I always read reviews of products before an order so I was supposed to be safe. BUT HERE I AM writing a review about them. Congrats for this WISH. Dear friends, just stay away from WISH and keep your money. They are a reminder for all of us that there are still dangerous businesses out here.
Please guys, dont ever think of ordering products from this site. Its been 6 to 7 months since i ordered. But iam still yet to receive the product. No proper customer service. Dont know whom to contact. A month before when i checked the status, its said tat within particular days you will receive the poduct. If not you ll receive the product later for free and also money will be refunded. No updates till now.
I received the order confirmation with the correct shipping address. Then days later I received an email with shipping info. My address was completely changed (from NY to Washington). I sent numerous emails and private messages to rectify this. I have no idea why the address would change. Item was delivered to an address in Washington and accepted by an individual.
Hi Allison, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
Often items never arrive or they arrive broken and usually it is obvious they were placed in shipment defective. I plan to de activate my account as soon as I find our if my last three items even arrive.
Getting awfully deceptive in what you order and what you think you ordered.
1) Ordered Sharpie (desc. Said 12 diff. Colors) Order page did say 1 Blue, but then desc. Should have been modified.
2) Order pack of 10 pcs. Toilet tablets, received ONE
3) Ordered one wall outlet USB charging cube, fell apart first time I moved it.
Used to buy a lot, used to suggest WISH to friends. Won't be doing either one anymore
This company honestly needs to be shut down! I placed an order on 1/13/2021, for which I received a confirmation and ship date. Immediately after this confirmation I received a notice stating that my order had been cancelled due to fraudulent activity on my debit card (FALSE). The day AFTER Wish cancelled my order, the money was taken out of my account. I have contacted their customer support division TWELVE times and get nothing but the run around. Supposedly the money was credited to my account on 1/16 (FALSE). I have filed a report with the BBB of California, but I am not going to hold my breath. I am certain I am not going to get my money back. It was $136.00 and I would spend considerably more on an attorney. How can they get away with this? It is infuriating!
Hi Leslie. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.
Overview
The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
This summary is generated by AI, based on text from customer reviews
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Paul. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!