business logo of Wish
How would you rate Wish?
grey star
grey star
grey star
grey star
grey star
Illinois
1 review
0 helpful votes
Follow William L.
Unfollow William L.
Send Message
Share Review
Report Review

Forever waiting
June 26, 2020

After seeing advertisements on wish getting orders in 2 weeks decided to order on 4/29/20 order was shipped 5/4/20 it's now 6/26/20 still mo packages. I ordered other items from ebay from China days after ordering from wish Ebay items came in last than two weeks wish is a joke, never again will I order from wish never ever

Date of experience: June 26, 2020
Wish C. Wish Rep
over a year old

Hi William, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

California
1 review
0 helpful votes
Follow Matthew B.
Unfollow Matthew B.
Send Message
Share Review
Report Review

Horrible experience
January 14, 2018

Most items Ive ordered were never received or not the quality or merchandise described. Even after reordering the merchandise that was not received, I still havent gotten anything in the mail. Honestly, I have just given up.

Also, when I return was made I was told a gift or credit could not issued. I dont see that this was the truth.

Date of experience: January 12, 2018
Pennsylvania
4 reviews
4 helpful votes
Follow sami E.
Unfollow sami E.
Send Message
Share Review
Report Review

Hi everyone and attention
Wish is scamming shoppers once they get your debt/ credit card information they certainly take advantage of you and charge you double or even triple or what you order. Wish people are criminals and committing financial crime. Do not trust this scam business and if anything happen to you take Emmeline legal actions.they will play the game with you and waste your time and no solution to your issue.be very careful. I was charged twice for an order I did not place.
Sami elfilali

Date of experience: March 13, 2023
Wish C. Wish Rep
over a year old

Hi Sami. We're here to help! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.

South Africa
1 review
4 helpful votes
Follow Carl O.
Unfollow Carl O.
Send Message
Share Review
Report Review

Misinformed
November 29, 2019

Although notified that orders had not arrived they string you along until you request a cancellation and then tell you your cancellation period has elapsed and you must just take the loss. Unacceptable!

Date of experience: November 29, 2019
Florida
1 review
1 helpful vote
Follow Laurel B.
Unfollow Laurel B.
Send Message
Share Review
Report Review

Zero Customer Service!
October 10, 2020

Purchased an item that was incorrectly described. When I notified them they took days between every tidbit of computer communication. You can't talk to anyone! They literally responded that I had to remove the item from the packaging to be able to use it! Seriously? That is how stupid I am?! After a month, of this ridiculous back and forth garbage they agree to let me return it, at my own expense! Now that I have... no money back! Do not buy from these lying theives!

Date of experience: October 10, 2020
Wish C. Wish Rep
over a year old

Hi Laurel. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

Canada
1 review
2 helpful votes
Follow milagros B.
Unfollow milagros B.
Send Message
Share Review
Report Review

Time, you why you guys don't have a customer support over the phone? We want to talk with real people not and answer machine. And people make orders, and never deliverer on time, you guys solved issues by refund the money, people order because they want the product, what a shame.

Date of experience: December 14, 2016
Oklahoma
1 review
6 helpful votes
Follow Anthony J.
Unfollow Anthony J.
Send Message
Share Review
Report Review

Ordered an 5500 lumen 3d 1080p projector an once it came hooked it up an didnt work wireless didnt work couldnt access the interactive screens not at all what was described crappy picture no 3D. Then after contacting wish.com they were useless really dont feel like there trying to return the product just getting the run around

Date of experience: April 4, 2017
Canada
1 review
2 helpful votes
Follow Steven R.
Unfollow Steven R.
Send Message
Share Review
Report Review

Ordered item beginning of June. Wish tracking states it has arrived at terminal in Canada 23rd June. First delivery date was July 24th. Now that that date has passed, I am informed that I should expect delivery between August 24th and September 24th. Canada Post maybe slow but not that slow. Chat doesn't work, unable to contact Customer Service, nothing. It's my guess the item never even left China and I've just been had. I hope you choke on the money you crooks.

Date of experience: August 4, 2020
Wish C. Wish Rep
over a year old

Hi Steven. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.

Australia
1 review
4 helpful votes
Follow viv g.
Unfollow viv g.
Send Message
Share Review
Report Review

Mixed feelings
January 5, 2017

I brought a number of clothes and the quality is cheap and they don't fit so I have thrown them away, I did buy some chair covers and they are fantastic. One parcel was lost and they did refund the money very quickly. I would not buy clothes from here again.

Date of experience: January 5, 2017
Canada
1 review
0 helpful votes
Follow Ron H.
Unfollow Ron H.
Send Message
Share Review
Report Review

This is bull they change the arrive date on my items 3 time and things are still not here after two months.
They not refund the money the it's were for a gift and I had to buy something else for the gift.
Their support is is tarable if you want to call it support. They don't support you in any way even if you email them.

I would recommend that everyone stays clear of the clear of this site and does not support this business in any way shape or form.

Date of experience: June 10, 2020
Wish C. Wish Rep
over a year old

Hi Ron, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.

Washington
1 review
1 helpful vote
Follow Paul S.
Unfollow Paul S.
Send Message
Share Review
Report Review

Be aware that the Wish Platform is all about taking your money and nothing else. They block communications between buyers and sellers. Claim that the seller didn't issue a refund and the reality as buyers don't get their money back and sellers also don't get their money.

Please e-mail or call your local authorities and file complaints.

Date of experience: May 4, 2020
Wish C. Wish Rep
over a year old

Hi Paul. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!

Norway
1 review
5 helpful votes
Follow Niklas J.
Unfollow Niklas J.
Send Message
Share Review
Report Review

Really good service
September 2, 2017

I buy stuff from here all the time.
Sometimes the products are bad, but if it's anything wrong with the product, the help you or refund you.

Best place to save a lot of money on stuff you need. Just don't buy SD cards, the are fake most of the time

Date of experience: September 2, 2017
Minnesota
1 review
0 helpful votes
Follow Erin B.
Unfollow Erin B.
Send Message
Share Review
Report Review

Great place to shop.
June 14, 2018

I love shopping on wish. My only issue is there are 3 items I never received. And 2 arrived broken. But was credited for the 3 items. And some items you wait over a month for and the quality was not worth it. But the good products out weigh the bad.

Date of experience: June 12, 2018
New Jersey
1 review
0 helpful votes
Follow Mary B.
Unfollow Mary B.
Send Message
Share Review
Report Review

Bad Ordering -Bad Refund
June 14, 2018

I ordered 2 items 1 that was only $1 and the other one was $6. Both of them were to be delivered by the 17th of May. Neither were received. They refunded the $1. I wrote to them and said that they could keep the money I was very disappointed in the way they handled this issue. According to Wish the refund window was closed on the $6 item which I don't know why

Date of experience: June 12, 2018
North Dakota
1 review
1 helpful vote
Follow Henry W.
Unfollow Henry W.
Send Message
Share Review
Report Review

Bad experience with wish
January 15, 2018

My Issues did not solved i have to leave it alone, and it was over tree months, it is not good to buy things on line, because if something happens to your items you are going to louse your money, so I would not encourage anyone to from wish on line

Date of experience: January 12, 2018
Ohio
1 review
0 helpful votes
Follow Denise G.
Unfollow Denise G.
Send Message
Share Review
Report Review

Its fun to shop
January 12, 2018

I have always been satisfied with Wish. I have had to ask for a refund and its was taken care of right away! Pleased to know this site will be true to their word and refund your money if you have a problem. I have shopped many times on this site.

Date of experience: January 12, 2018
Ohio
1 review
8 helpful votes
Follow T G.
Unfollow T G.
Send Message
Share Review
Report Review

I bought a necklace that I have no tracking # for. They said my card was not charged and that my payment was declined. That is a lie it showed up on my statement as taken out. I never received my refund as promised and no necklace. Needless to say I will NEVER buy from these people again!

Date of experience: October 6, 2016
Canada
1 review
0 helpful votes
Follow Wayne D.
Unfollow Wayne D.
Send Message
Share Review
Report Review

I love wish for the excellent products.
August 18, 2018

When ever I've bought something from wish, it has been fantastic service and quality. If I had a problem with anything I received I got immediate reply from wish and was given results that were fantastic.

Date of experience: August 15, 2018
Australia
1 review
0 helpful votes
Follow Lois E.
Unfollow Lois E.
Send Message
Share Review
Report Review

Some Wishes granted
August 18, 2018

Most of the die cutters were substandard i. E. Would not cut cleanly through even the thinnest of card. Some of the cling stamps had spelling mistakes e.g. "Dags" instead of "day's". Shoes were great and as advertised. Clothing, especially from Zanzea, was of good quality and well made. Will continue to use Wish but will be selective in sellers

Date of experience: August 15, 2018
Missouri
7 reviews
38 helpful votes
Follow Shakima H.
Unfollow Shakima H.
Send Message
Share Review
Report Review

I wish I hadn't ordered
September 2, 2015

I bought two oversized hoodies.The sleeves were tight the material was vey cheap the zippers were cheaply make and kept getting stuck I would have been better off wearing the bag they came in. Will never order from them again.

Date of experience: September 2, 2015

Overview

The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.

This summary is generated by AI, based on text from customer reviews

service
867
value
827
shipping
846
returns
732
quality
778