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Wish Reviews Summary
The company's reputation is significantly marred by persistent complaints regarding poor customer service and product quality. Customers frequently report issues with delayed deliveries, inadequate responses from support staff, and difficulties in obtaining refunds or returns. Many express frustration over receiving defective or misrepresented items, leading to sentiments of being scammed. While some customers have had satisfactory experiences with certain products, the overwhelming trend highlights a lack of reliability and accountability. Overall, the company faces a critical need to enhance its customer service practices and improve product quality to restore consumer trust.
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Wish sent me a different horn 139 decibels. Then makes you jump thru hoops in getting the correct item, or your money refunded. Which didnt happen until I filed complaint with post office against them, and informed them. Then I recieve a response informing me I will be receiving a refund. WIsh.com is a scam. The horn I ordered was advertised at 300 decibels. I have not yet recieved a refund. Please read the other complaints against WISH, they treated me in the same manner. Then find a more reputable company to do business with you be happier.
I ordered two items in the end of March 2020. I have not yet received them. I sent an e-mail wanting a total refund and they keep stalling that I will be receiving them soon. They do not accept phone calls and website will direct me to someone that will send me another e-mail which I don't want. I have sent them countless information (Order ID, Order #, Item type, transaction dates, etc.). The two items that I ordered don't serve any purpose now. They are a B. S. company and will never do any business with them again. Beware of their advertisements.
Hi Josephine. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
Never received goods. Stonewalled by customer service (a misnomer), who never even read the emails and send out canned responses. No refund, since the refund "term" expired, yet they never sent goods to begin with! SCAM SCAM SCAM.
Hi there. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.
I deleted my conformation by mistake now they are giving me the run around, wanting to no date, how much, email, address. They have all of this. All i want to no is the estimated date i will get them. I dont no what else to do.
Hi Cynthia. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!
3 months ago I ordered some things from this site. I tried to get in touch with customer support numerous times without any success. No merchandise, no money! Stay away from this site.
We're here to help, Ivo! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.
I received mine yesterday 6-17-20. I ordered it on May. I only got 1 small portable purell bottle. Always check what you are ordering and make sure it is correct.
Hi Monica, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
Beware - ordered flower seeds 2 months ago, it's not here. They kept changing the delivery dates. No help with customer service department. You can't speak with a person directly. They had took the money and no product or refund. June 2020
Hi Vibushan. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
Beware of this website. Nearly all items are of Chinese origin and ship from China. Customer service is non existant. Note that items may take months to receive if you receive them at all. Be very wary of this website. I think they are punishing the US customers for our blaming the virus on them. If anyone is ever able to talk to a person from this company please let me know how you pull that off.
Hi there. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.
If you want to receive your order before Christmas of 2022 go ahead.
I have purchased some stuff early May... It's Mid-June And the delivery keeps pushing back... now they are saying that stuff will be delivered by July 7th. Terrible. Will never ever buy again.
Hi Fernando. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!
I have ordered a lot from Wish and was satisfied up up to now. I have yet to receive my items that I ordered4 months ago
We're here to help, Pamela! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.
I ordered from them and within two days i received a notification that my order is shipped and on its way. They sent to me track number and every day i was following and all of sudden i received Email that my item has been delievered. Checked then i found was delievered to someone else. I contacted UPS and i gave them track number. They said the number does not belong to me. It is for someone else. I contacted wish through emails and i explained the case and every time they respond to me with same questions. They were playing around. I sent to them more than 10 times and each time they kept asking same questions. Trust me these people are crook. Do not Buy from them.
Hi Yasser, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
1 month has passed since I ordered this memory card. And still counting. No item yet. I understand it is coming from China. But a month.!? No way!
Hi Fabian. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
You can't talk to customer service if you try it's some bull$#*!. Takes over two months for shipping, when I asked about some items I never received they said sorry this is past the time frame for a refund... If you take my money send me my $#*! our give me a refund! This app is bull$#*! all around I'm pissed!
Hi Lisa. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.
Ordered three summer hats 25th May, delivery date was changed to 3rd August or later.
Contacted them, which is an automated nightmare. Informed I cannot cancel my order as product is shipped, my tracking info details confirm product still in China.
So now I have to wait till August or whenever, to return them for a refund!
Quite the scam they have going. Do not waste your time or money.
Hi Avi. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!
I did a lot of bidding on the 1$+1$ shipping items to find out if the company is legit. I did win a watch but they charged my 14$+16$ shipping. It took a few months for delivery, which is to be expected if it were free delivery... The product box is damaged so I cannot give it as a gift. Customer service refuses to refund the shipping cost. They claim that if the product is not damaged, no refund will be issued. Then why charge me more for shipping than for the item. I had to open a ticket with them 3 times before getting a reasonable answer. They are indeed a scam, at least when it comes to the 1$ items and customer service. Never had issues with AliExpress or Amazon or any other online shop I have used. They have decent product selection but engage in fraudulent activities.
We're here to help, Mark! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.
Almost three months since my order was confirmed, but no product, no response from customer service. Any update is the delivery date that keep changing without notice. Very disappointed!
Hi Daimar, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
Three months after my order was confirmed there is no product in sight, no response to enquiries, no customer service. Stay away from wish.com.
Hi Viktor. We want to learn more and to provide you with a permanent solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.
I order four different thinks back on may 7 still have not get them and i cant get a refund they keep telling me they are on the way but the day just keeps getting moved up and they say delivery is delayed bc of covid 19 but yet i can get stuff from amazon and best thought shipping in 2 to 5 days. So something is fishy i know i will have to eat the cost and not get my stuff but maybe this review can help someone not make my mistake.
Hi John. This is far from the experience that we strive to provide and want to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to hearing from you.
Like many has reviewed, Wish.com is totally a scam.
Ordered a small kitchen accessory back then in April 2020; it was supposed to arrive in mid May. Wish keeps changing and extending the estimated delivery date without notice. Now that I got fed up and requested for refund; they replied that refund isn't possible for order within estimated shipping window! They are so sneaky! Of course it's still within the shipping window when they are the ones who keep changing the estimated delivery date!
Till date, I have neither received the item nor have they agreed to a refund.
Do not order from Wish.com anymore. They are a scam!
Hi Kelly. Your experience is very important to us and we'd like to provide you with a solution. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. Thank you!
Mensen bestel nooit meer iets bij Wish, Trap er niet meer in! Ik had voor ongeveer 25 euro aan gereedschap besteld en dan krijg ik tien mini steeksleuteltjes met een waarde van misschien 5 euro. Bij de foto's en beschrijving word je gewoon zwaar misleid. Bij de artikel foto's van mij zie je gereedschapskisten staan terwijl je dat niet zal krijgen! En bij de beschrijving staat 10-100PCS i. P. v gewoon 10PCS. Kortom mensen. Ik ben gestopt met deze site en ik raad jullie eraan om er niet mee in zee te gaan en of ook net als ik stoppen met bestellen op Wish!
We're here to help! So we can learn more, please send an email to reviews@wish.com with "Sitejabber Review" in the subject line. We look forward to your response.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hi Jim, we're here to help! We'd like the chance to turn your experience around and to make things right. Please send an email to reviews@wish.com with "Sitejabber Review" in the subject line.