WhyNotLeaseIt

Sears did not explain this program properly AT ALL - made it sound like a no-interest for ninety days program (clearly mislead me!), and WhyNotLeaseIt representatives can't explain it either. I put nearly 1/2 down of the total bill of approximately $1,400, plus the first payment on the remainder. When asked, Sears told me there "was no pre-payment penalty" but upon reading the fine print, which clearly did not set forth the program that Sears explained to me (yes, I signed it after just talking to the Sears Rep - I'm an idiot!), I called WhyNotLeaseIt and was told that their fee would only be $75! Recently I received an email stating that after I make four more monthly payments, I can do the purchase option for an additional $525, which means their "fee" is $429 over the price of what I purchased! While I do not think this is a scam, IT IS a "Lease to Own" program (not an "interest-free for ninety-days program!") so DO NOT DO WHAT I DID AND TRUST THE SEARS FOLKS TO EXPLAIN IT - READ THE FINE PRINT BEFORE SIGNING AND KNOW YOUR OPTIONS IN ADVANCE!

I leased a refrigerator from sears outlet for $613.73. I didnt have the money to purchase the refrigerator at that time but I knew I could pay it off next month so I decided to lease with this company. I glad I didnt see these bad reviews or else I would've never leased it. I called the company within a month and they only changed me 35 dollars so a total of $548.73 to buy out my lease keep in mind that sears charged me $111.23 for a first payment. I bought a refrigerator worth 1k brand new so I still came out on top. This is a great company if you are responsible and know that you have to pay off the lease within 3 months. Interest does go up every month so that's why I pay off in the first month. After you pay it off they will give you a confirmation number and you will receive a email tell you that you paid off your item. Make sure you call back after payment to confirm that the account is closed. Oh and when you call do not give your last 4 digits of your ssn that way you can talk to a real person. The mechine on the other line is a peace of crap. Lol here's the number just in case you need it *******680.

January 2018 I purchased a NordicTrack Treadmill from Sears or I thought I was purchasing the item only to find out that I have paid over $2560 for an item that I should not have paid more $1900 but I was told by Sears the item was going to be a $1200 purchased but it was a lease. Never thought SEARS would RIP ME OFF. Unfortunately, I realized that I had been RIPPED OFF only after checking my banking account and found that the WHY NOT LEASE IT, third party collection company working with SEARS. I went to SEARS in Columbia, MD on Friday, October 19,2018 because my banking account had an overdraft charge which was the result of the $256.51 WHY NOT LEASE IT charge. SEARS manager even declared WHY NOT LEASE IT was a RIP OFF and gave me back the October $256.51 payment. This company still tried to get me to pay more money to own the machine. I am writing YELP and Consumer Affairs of New Hampshire to report to these unfair business practices and the RIP OFF tactics this company employs on unsuspecting consumers.

Absolutely the most ridiculous contradictive language on a contract I ever read! There is a purchase price in another paragraph there is a end date with option to buy and another paragraph after states garbled language of depreciated payoff payments that make absolutely no sense. So when manager "Rich" and rep beforehand start rereading the agreement to me multiple times I had to ask them to stop. I asked how long have you been working for this company? About a year. I asked so you sound like you understand this agreement pretty well? Guessing you've reviewed it multiple times during your time with this company right? Yes. I said well, no matter how many times you read it aloud to me it still sounds contradictive and makes no sense. I'm certain if I tried to explain medical billing to you right now you more than likely would not understand it either right. Probably not. Now that we're on the same page...
Advised this manager that I wasn't paying any more than what this product is worth. Along with misleading advertising "So easy own in 3 months" I am not paying more than what this worth. Both reps said I could purchase for a higher amount than what it was after 90 days. You've got to be kidding me! How does that even make sense?
Told the manager if you take one more payment from me I am giving to my lawyer and another copy is going to the F. T. C. Along with my bank statements of how much I've paid to your company thus far. The manager then writes my account off says that I own it outright and the account is closed.
Pretty sure this company needs to get investigated. Once you bring up FTC to a shady company they quickly respond! That's for trying to pull more money from me. Wrong person to deal with.

I paid them off in August of 2015, November 18,2015 they took 81.54 out of my account. I called and was told they were going to put immediately return for my money to be returned. I'm now holding as I'm writing this is the 4 person who have lied to me. I have been holding for 20 minutes for a supervisor. The one lie came from Don Wells enployee ******* I called back after Don lied I got Tasha ******* I told her I was taking legal action she put me on hold for a stupidvisor 10 minutes. I called back and guess what I got Tasha ******* again now I'm pissed she tells me today December 2,2015 is the 10 day ok Tasha where is my money? It takes up to 10 days for the refund department to process it. Than I guess it's going to take 10 months for them to return my money but than maybe not. Now people see how long this review is? I have been on hold with Why Not lease it the whole time wow! DONT EVER DO BUSINESS WITH THIS COMPANY THEY ARE A RIP OFF FROM THE BEGINNING AND THAN THEY GO BACK IN YOUR ACCOUNT AND STEAL MONEY THATS NOT THEIRS! THIEVES! WHY NOT LEASE IT ARE THIEVES!

If I would have been told the truth on how Why not lease it actually works, I would have never used them for my purchases. I was told by the sales associate, that after the initial term, i could buyout the merchandise, return it, or xontinue leasing. I was told that if I continued leasing, I would lease until the merchandise was paid for. That is not the case. It is a never ending payment, and they will not tell you that in order to keep taking your money, nor will why not lease it call you when your initial term is nearing the end to see what your option you want to do. They expect you to do their job, and call them. They continued to take payments out of my bank account after the initial term had expired without actually renewing the lease, and ended up taking $2484 more than what my buyout was, and will not refund the additional amount taken. Furthermore, I was told by the employee that the total additional payments in which I made after the initial lease had ended could be refunded, and I return the merchandise. I then asked why can't I keep the merchandise, and only be refunded what I paid over the buyout price, which is would be almost the same as giving me a full refund but less hassle not having to deal with the return, and he said they couldn't do that. Then I said that I take the full refund of payments made after the initial lease ended, he then retracted his stated from earlier, and would not do that either, even though he made it an option, and then proceeded to throw the problem back on me as if it's all my fault that I was in this situation. Even if you are desperate, do not use Why Not lease It. They will only steal your hard earned money, and then blame it on you, the customer. Absolutely the worst business practice I have seen.