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WhyNotLeaseIt

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Texas
1 review
0 helpful votes
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Do not use
May 4, 2021

They were taking out both a payoff and renting amount at the same time. Called me on a Sunday morning. I'll never use this garbage again. Last but not lease. Whoever runs this pos company which I believe comes from India are stupid people

Date of experience: May 4, 2021
New Hampshire
1 review
2 helpful votes
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I am still paying and it looks like until may, i bought a stove from sears for 2500. Thought hey why not lease to own OMG i have paid almost double for the stove they rip us blind, my fault for not looking more into them. Do your self a favor save up the money first, these people should be listed as a terrorist organization biggest rip off shame on sears and others for using scum bags like this.

Date of experience: March 28, 2021
Pennsylvania
2 reviews
0 helpful votes
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Washer dryer
January 2, 2022

I reached the 5 month buyout at $687.50 but chose to continue renting and paying weekly. Called back 2 months later to find out what I owed which should have been less than $687.50 now. To my surprise the rep said I owed more totalling $706.95. He could not explain why. He got a supervisor who asked me how I was doing. I said, "Not good". Just like that he switched me over to the survey. No one tried to call me back but I called and got another rep on the phone who had no record of my buyout being $706.95. She told me it was last $687.50 as my records indicated. She apologized and said I could buyout for $412.50... which I did on the spot. In 7 to 10 days I should be receiving a confirmation letter and she gave me a transaction number. I'm still leery waiting to see if they will continue to take the weekly payment though I owe them nothing now. I would not recommend this company. I think they are stealing money from customers. Awful experience.

Date of experience: January 2, 2022
Kansas
1 review
5 helpful votes
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Absolutely TERRIBLE
April 8, 2021

I would not recommend this company AT ALL. You make payments on time over and over yet your purchase price never goes down. They claim I owe them over $300 for a $500 purchase that I have been paying on for over 6 months. Stay away. You do not want wrapped up in this mess! I will be contacting the Better Business Bureau as well as other avenues to help me.

Date of experience: April 8, 2021
California
1 review
2 helpful votes
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I haven't received my refund it's been three months and every time I called inducing they're in the process. Bad customer service. The representative denied my request to speak to management they had me on hold for an hour then they hang up the phone.

Date of experience: December 2, 2020
Michigan
1 review
0 helpful votes
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Garbage
January 16, 2021

They make it incredibly easy for scammers to take out loans in your name. I am now struggling to save my credit score because they allowed an identity thief to take out a loan in my name easily then they passed the debt to another company. Verify who you're loaning huge amounts of money to! Shut them down!

Date of experience: January 16, 2021
Oregon
1 review
4 helpful votes
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Paid off lease after one payment. Item purchased was not delivered as promised so we cancelled our order. Was told it would take 5 business days for the refund to be credited to our account, no money yet. Now it is going to be an additional 5 days. Each time I have called I have been lied to, will not ever use Sears/Tempoe again. Worst customer service ever!

Date of experience: November 17, 2020
Louisiana
1 review
0 helpful votes
Follow Kirsten A.
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I cancelled a Sears refrigerator lease within 24 hours. I provided Tempoe with the cancellation numbers. Tempoe was supposed to refund my $120 deposit but I never received any refund. I've called over and over and they keep telling me that they paid me the $120 refund, which they have not! Now I'm getting emails saying that a monthly payment of $302 will be deducted from my checking account. I don't even have a lease with them! There is no option to remove my banking information online and when I call they say they cannot do it over the phone either. I will write a letter to Tempoe and formally request my banking information to be removed being that I do not even have a lease. I don't trust them not to charge my checking account especially since I never received my refund. This has got to be illegal, they stole $120 from me and now I'm in jeopardy of having more money deducted from my account because they refuse to delete my banking info from their system.

Date of experience: March 11, 2021
West Virginia
1 review
0 helpful votes
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BEWARE ITS A SCAM
October 7, 2021

Was told something entirely different than what was originally said. The company has shady practices basically charging you double of what you originally bought something for. Horrible company. They scam you out of your money.

Date of experience: October 7, 2021
California
1 review
1 helpful vote
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I leased an air purifier and it was not what I thought it would be. I still completed my entire contract but at the end of the lease because I wasn't happy with the machine, I did not want to purchase it. So I called to see where I send it back. Per my agreement, I was not obligated to purchase the unit. When I tried to lease something else they said I was denied! Why? I completed my obligation until my contract ended so what's the problem?. It's not fair at all.

Date of experience: December 17, 2020
Florida
1 review
2 helpful votes
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Pay attention and know what you are getting into - tonight I called for payoff information and had a very positive interaction. Great customer service. I have not had any problems with this company and would recommend them. Negative reviews generally come from lack of understanding.

Date of experience: April 9, 2019
New York
1 review
3 helpful votes
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SCAM SCAM SCAM
February 20, 2019

I had to threaten these people with the better business bureau. This is not a rent to own. You will owe forever, unless you purchase early. I paid triple for the a washer that was 500. I finally realized that the payments were literally never ending and called them on the phone. Lets report this company. They literally told me that the money you pay bi weekly does not go towards anything not even your buyout amount. My buyout amount is 256. Why am I paying $1000 more. Look at your payment history this place is a scam. DONT DO IT

Date of experience: February 20, 2019
West Virginia
1 review
12 helpful votes
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Checking account coming up insufficient funds because these people keep taking money out we don't owe them. Ask them to stop. Now in process of submitting papers to lawyer. Also their is a lawyer group that is suing for phone calls!

Date of experience: February 26, 2020
California
1 review
4 helpful votes
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Scam
June 12, 2019

Looking at a pool table that was $264 and saw that I could make payments; $30 every 2 weeks, I thought, was a great idea. The reason it is a scam regardless of reading the fine print is because on the first page of the contract it says pay the initial fee and then 8 payments afterwards you'll end up paying $300 and change. Makes sense, that's their profit. They literally have that information boxed into a table so that's all you think you're getting in to. BUT it then says (after you scroll from the top page) after the 8 payments you can buy the merchandise for an additional couple hundred dollars! I ended up paying $650 for a $250 pool table. It is insanely misleading. Never, ever again. Would Never recommend.

Date of experience: June 12, 2019
Pennsylvania
1 review
1 helpful vote
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Horrible people! They've taken double the money out of our account when we didn't owe double, making us negative in our bank account or unable to pay other bills! We are putting a stop payment on it! They can con come get their overpriced stuff! If they can find where we moved!

Date of experience: December 21, 2019
California
1 review
9 helpful votes
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Total SCAM!
May 1, 2020

They will keep charging your account over and over again even when you've paid off the amount and made the number of payments you agree to on the contract. Sears should be held accountable just as much as this crappy company for using them. Total scam. Do not use this company!

Date of experience: May 1, 2020
Texas
1 review
0 helpful votes
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Abuse of card on file...
January 28, 2019

Scam... they make you put a card on file and charge double the agreed weekly every 6 to 7 days causing my account to overdraft, i am on a budget that was the reason it attracted me... never again paying off to be done with this SCAM

Date of experience: January 28, 2019
Alabama
1 review
1 helpful vote
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Worst company ever, they tell me that this was a credit program. I just realize because they keep taking money from my account after I paid the full amount of the washer. So please do not use this program. They are there only to rob you.

Date of experience: November 14, 2019
Arizona
1 review
3 helpful votes
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This is a total scam! Read the fine print very carefully. I purchased a $700 dishwasher and I am into it now for $2,300. My options are to pay them another $300 to buy out the lease or give the dishwasher back. Its no wonder Sears is in the position they are. I will never purchase anything else from a company that supports this craziness!

Date of experience: July 18, 2019
Texas
2 reviews
6 helpful votes
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They make it sound like you can lease the item, and eventually own it. Well, I've been paying 12 dollars a week for a year now on a 250 dollar item, and still owe about $130. Ridiculous. Never again. Stay away!

Date of experience: August 27, 2019

Overview

WhyNotLeaseIt has a rating of 1.8 stars from 255 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with WhyNotLeaseIt most frequently mention customer service, bank account and credit card. WhyNotLeaseIt ranks 41st among Loans sites.

service
14
value
15
shipping
13
returns
13
quality
16