Wells Fargo

If you are originally from Iran, even that you are a U.S. Citizen. Stay away from Wells Fargo Bank. They froze over $600,000.00 of my money in three different account without any notification for over a week. Now, 23 days is passes and they are still researching their screw up or possible discrimination. Still waiting for their reply to file a lawsuit against them.

I have been with Wells Fargo since 2004 yesterday I received the call that they were going to close out my account because I was double cashing checks the mistake was on their end I have a business personal and savings account. I wrote a check from my business and deposit it to my personal so somewhere down the line they thought I was double cashing checks. And was fully prepared to send me a cashier's check because of my fraudulent Acts! So disappointed with Wells Fargo! Customer service Representatives are 100% rude and do not listen to you they get something and their head and that's what they stick with don't even try to help you or listen to you! I would not advise anyone to open up an account with Wells Fargo! Fortunately in the end when I received a fraud and claims call it was straightened out but very frustrating that the bankers do not investigate thoroughly before accusing customers of fraud!

Wells Fargo did not protect my account when I was threatened by scammers. They instructed me to go to my bank to withdraw money - large bills - and insisted I stay on the line so they could listen to the transaction. They demanded I withdraw $7,500 in cash and warned me not to hang up or they would come after me. Wells Fargo complied without asking any questions. Seeing how effortless it was, the scammer persisted. I withdrew another $7,500; once again, they handed it over with ease, so they had me take out an additional $4,500. I lost everything. The largest bank in America can't even recognize when someone is being scammed. They will not reimburse me because I made the withdrawal in person. They show no concern that I was threatened.

Their platform promises attractive returns, but it's all smoke and mirrors.

I strongly advise against getting involved with Wells Fargo, as my experience suggests they are operating as a scam. Be cautious, as engaging with them could lead to financial loss and other negative outcomes. I was able to recover my money, but it was only possible through external assistance. (I used their website URL as my display name and profile picture on this review in case anyone needs help or wants to reach out for support).

Note: Due to the strict policy here, I'm sharing this purely to help others recover their funds.

Absolutely horrible customer service; they stole $2,200.00 from me! I have been trying to get someone from this company to help me since 5/15/24 to track down a balance transfer done to Wells Fargo from Elan Financial. It's still not resolved or applied to my account as of 6/26/24, even after filing a complaint with the Consumer Financial Protection Bureau, which is still awaiting resolution.

Last month if I open an account with Wells Fargo bank as a new customer, they offered me a $300 bonus which I qualify on all aspects they gave me a call last week. I just finished getting off the phone with a representative and they told me I have to wait all the way through January of next year Really don't understand why I have to wait so long then they wonder why they get low ratings and false advertising

I have had my Wells Fargo account for over 8 years. Every day it is becoming more complicated to use their physical and online services. Today, March 6th, at 1:50 pm, they gave me a horrible telephone service. The woman who answered me was extremely rude and insular and hung up the phone before I finished answering the phone. It is a bank that only helps and serves customers with large accounts and companies. I'm going to cancel my account with them, they charge abusive fees, they don't work on the service, etc. Wells Fargo is actually being poorly managed and is no longer the bank it was in the past. I'm going to another bank that focuses on individual customers and not on big accounts or business people.

I deposited a tax refund check using online checking. Wellsfargo froze my account without any proof of fraud. My tax preparer confirmed that the check had cleared from their end and Wells Fargo still would not release my funds, leaving my account in a negative balance. I've been a customer for over 20 years. I'm closing my account.

They think they can tell u what they will and won't do with your money and after rolling 30 k a month through the bank they deny me for credit card this bank is a joke an absolute bull$#*! of a bank

Beware! If you don't have a smartphone or you are travelling and don't have a US based cell phone plan, you can't set up, close or many ways access your Wells Fargo online account. In my experience, no manager will give authority to override this. I would advise any older person who does not text or person trying to simplify their life to stay away from Wells Fargo bank. Oh and some online chat says you can't use VOIP virtual text lines when abroad to access it.

With a credit FICO score of 825 prior to applying for a Wells Fargo credit card (it's now 818) I was declined. I was told that it was information contained on my Experian report, yet my credit is excellent — this is the same bank with dismal on line consumer reviews that was fined billions by the federal government for engaging in fraudulent customer service charges. Everything with regards to this complaint was a form of deterrent from any such complaints. I have been on the phone for more than an hour. Last person was a foreign representative Joann and the case number is **************

I think I was declined for reasons other than my credit score and consumer decency. This bank is dishonest to the core.

I applied for a balance transfer, have over 700 score, was approved, they did the transfer but it was only for one third of the requested amount. What's the point? I did not want another monthly payment. Once i discovered this, i called them and after 3 hours of round n round, I only got the company "disclaimer" spiel. I had the old credit card return the money promptly and Wells Forgo insists I pay for the transfer fee even though my old credit card only had the funds for a few days. Never used Wells Forgo card or even activated it but they want to make over $40 off this botched transaction. Their agents are zero help and some were quite rude and combative. The bad rating I left from their "Rate Us" emails, showed some promise but reading their politician non-speak, I quickly knew this was a dog and pony show. Looks like I'll make sub $3 per month, at zero interest, payments. I would WELLs FORGO this company.

WFB is the worst bank, hands down, doing business today. I mean they literally do NOTHING correct! I had a checking, savings, SDB and a credit card, and the credit card experience was the straw that broke the camel's back. I will be looking for a new bank to switch my accounts over to. The CC experience was so bad, I don't think they could have done a worse job if they were asked to. The site is a disgrace. I mean the IT guys at wfb should not only all be fired, but they should also be in jail for claiming to be IT guys, that's how bad their site is. If you open any account, scroll to bottom, spend 10 minutes finding what you want, then shrink screen just for a second, to look at another screen, as soon as you bring back the site, it starts all over again, erasing what you spent 10 minutes looking for! Customer service is the worst! The CC department, the fraud department, customer service, every single employee is under trained, incompetent, no desire to do their job, not friendly, ignorant, lack of knowledge, lack of understanding, don't care, I mean it would be easier to leave a positive review because it would be one sentence only. This truly is the worst bank doing business today. I wouldn't open an account at this bank if they gave me free money! It's that bad! I post on several social media sites, and I even invite people to contact me for further details, because I truly hate to see anyone become a victim like me. If I can help steer one customer to bank elsewhere, I feel I have saved at least someone. Their employees never give the same answer to the same questions. In fact if you asked 10 employees the same question, you would get 7 different answers…sad!

Unfortunately, was opted into using them for an auto loan a few years back. Despite their horrible history, I thought nothing of it as I pay my loans on time, all the time. First issue with them: Despite me paying extra each month, they tried to put my extra payments towards future payments instead of applying to principal. Because people pay extra so they can pay less the next month... Now, I tried to pay off the outstanding balance of my loan in one go, but the limit how much you can pay in a day from your accounts to 4,999.99. Now I have to spend multiple days going back in to make payments, which once again seems designed to purely drain extra interest pennies out of their victims.

Longer and longer line I'm going to find a new bank what is Wong with banks that make you wait horrible service. I live in Clovis long line go to Fresno long line let's just change banks as much money they make off us they need to get there ack together. Who in charge a bunch of kids

I've never had trouble with them other than their credit card monitoring of miserable online merchant accounts. You have to really be on your toes watching out for hackers, unauthorized purchases and make sure your reward points are being added up in a timely manner. I've got over 150 points that say, "pending" when they should be available as of a long time ago. Forget their way-2-save savings features... its the old shell game. Robbing Peter to pay Paul. You're both Peter and Paul.

Steal interest money from my line of credit account when I pay extra in same month.
Have to call every time I do it to have the snot nose kid on other line tell me I don't know how interest works.
Then help desks calls back and say,,,Sorry,
So If you're not paying attention they will get you also!
A few dollars per person adds up to millions for them!
Closing all three of my accounts tomorrow, going with National Bank of Arizona (Zion Bank)!
Kiss my butt Wells fargo

I wish there was a way to give to zero rating here. Every time you walk into the branch, people are twiddling their thumbs. No one steps up to talk to you or serve your needs. In this particular case, their manager Lorenzo Mata and business correspondent Mina Shah were just sitting there. When asked, they both didn't want to help. Mina said she had an appointment in 10 minutes. She was doing absolutely nothing. All we needed was four pieces of information (beneficiary for an account set up) that would have taken a person of average intelligence less than 2 minutes to note on a piece of paper or a printout. But no! These geniuses did not want to do the work. I'm not sure how these people get hired to work in customer service at these worthless banks.

My best friend just told me another story about these scumbags!
Why don't you level with people Wells?
We did some really awful things... so much so that Netflix wrote a documentary about us. The government came in and kicked our butt and now we cant loan anymore money than we currently have loaned out! You know... the truth!
Hopefully the Feds break them up just enough to flush down the toilet!