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Payoneer

Overview

Payoneer has a rating of 4.5 stars from 9,699 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Payoneer most frequently mention customer service, bank account and long time. Payoneer ranks 1st among Money Transfer sites.

service
443
value
393
shipping
266
returns
258
quality
381
This company responds to reviews on average within 5 days

Instant Feedback

1 review
+233
How would you rate Payoneer?
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Armenia
1 review
0 helpful votes
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Looking a very good company
April 20, 2025

I just opened my Payoneer account and I had a few questions about money transactions. I called to customer support and they kindly answered all of my questions. I hope I will work with this company for a very long time.

Date of experience: April 10, 2025
Somalia
1 review
0 helpful votes
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Change account information address
April 20, 2025

Thanks payoneer Team The problem I had with my account was resolved in the last direct call I had. My problem I am very grateful for the direct call I made to the person who answered my call and solved my problem. I am very grateful for his work, effort, and understanding. I wish him all the best. He was a hardworking and dedicated person.

Date of experience: April 10, 2025
Michigan
1 review
0 helpful votes
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Question relative to card balance
April 14, 2025

I spoke with the representative who was knowledgeable and helpful concerning my card balance.
She answered questions with empathy and resolved my concerns immediately. I was extremely pleased having all my questions answered within a timely fashion.

Date of experience: April 4, 2025
North Carolina
1 review
0 helpful votes
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Payoneer assisted me in finding out where an ACH transfer I made went.
Payoneer sraff reacted immediately and followed up with an email message.
I really appreciate the outstanding service I received in resolving this issue.

Date of experience: April 2, 2025
Alabama
1 review
0 helpful votes
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Log in issues
April 20, 2025

Back online quickly and the tech was very polite/professional! In the world of typically unpleasant interactions r/t customer service, this was a pleasant experience.

Date of experience: April 10, 2025
TW
1 review
0 helpful votes
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Brilliant customer service
April 20, 2025

Agent Erin had answered the questions clear and loud with patience. Payoneer is not completely the same as paypal. Sorry Payoneer can not replace paypal and I hope someday it can.

Date of experience: April 10, 2025
Jamaica
1 review
0 helpful votes
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Account approval
March 29, 2025

There was some type error when I signed up.for payoneer input D.O.B incorrectly and received email to verify my personal information, sent email and then received another that information was insufficient so I called in and spoke with an agent she explained to me what happened and how she will work.on the matter to get this resolved though I don't remember her name I was pleased with the way she handled my concerns.

Date of experience: March 19, 2025
Jamaica
1 review
0 helpful votes
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Excellent Customer Service Experience
April 6, 2025

I recently had an issue with my Payoneer account, and I must say their customer service was outstanding! From the moment I reached out, the support team was extremely helpful, patient, and clear in their communication. They guided me step by step, ensuring I fully understood the solution to my problem. What I appreciate most is how professional and knowledgeable they are. Unlike some platforms where you struggle to get a response, Payoneer's support team is quick to assist and provides detailed explanations. It's clear they value their customers and prioritize excellent service. If you're looking for a reliable payment platform with top-notch customer support, I highly recommend Payoneer!

Date of experience: March 12, 2025
South Africa
1 review
0 helpful votes
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Hoping for a Resolution Soon
April 6, 2025

I have been facing issues with my Payoneer account being blocked, which has affected my transactions. While the issue is still unresolved, the support assistant assured me that they are working on it. I appreciate their responsiveness and hope for a positive outcome soon. Looking forward to a swift resolution so I can continue using Payoneer without any problems.

Date of experience: March 10, 2025
India
1 review
0 helpful votes
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Excellent Support from Jullie at Payoneer
April 11, 2025

Jullie from Payoneer was very helpful in resolving my issue and successfully transferring my Etsy payments to my new account. Great support and quick assistance

Date of experience: April 1, 2025
Pakistan
1 review
0 helpful votes
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Bank withdrawal
April 6, 2025

I will withdraw my money from payoneer to my bank. In the Payoneer status is complete but the my transaction not received. I am confused that where is my money but after 1 -2 days it received.So please add the functional where we can see that my money are in progress. Thanks

Date of experience: March 18, 2025
North Macedonia
1 review
0 helpful votes
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Outstanding Customer Care Experience
March 14, 2025

I have been using Payoneer for 15 years now, and their service has been outstanding so far. Whenever I have contacted Payoneer, the support team has been incredibly patient, attentive, and genuinely seemed to care about my concerns. They took the time to listen to my issue thoroughly and asked pertinent questions to ensure they fully understood my situation. Not only was my problem fixed, but I also felt valued and appreciated as a customer. This level of transparency and dedication is rare and commendable.

Date of experience: March 4, 2025
GB
1 review
0 helpful votes
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Secure Bank For Online Businesses
April 27, 2025

Payoneer is a great online bank for receiving international payments. It's fast, easy to use, and perfect for freelancers and businesses working globally.

Date of experience: April 17, 2025
Florida
1 review
0 helpful votes
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Decent Support, Room for Improvement
April 27, 2025

The support was helpful, but the response time and clarity could be improved. I was able to get what I needed eventually, but the process felt a bit slow and unclear at times.

Date of experience: April 17, 2025
Hong Kong
1 review
0 helpful votes
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Please send back the supporting documents
April 27, 2025

Ms. Coco was just handling my question, but due to the call interruption, she was not able to complete the process. If you need my cooperation, please call me back.
*******4348
Thank you

Date of experience: April 17, 2025
Malaysia
1 review
0 helpful votes
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Thank you
April 6, 2025
Updated review

Good customer support. Thank you for being so responsive and be able to give a clear explanation for me regarding to the current iasue with my withdrawal process

Date of experience: March 27, 2025

Good
April 5, 2025
Previous review

Good best customer support. Thank you so much for the help and time. Keep it up with your great service👍🏻😊

Date of experience: March 26, 2025
Afghanistan
1 review
0 helpful votes
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A Lifesaver for International Transactions
March 9, 2025

Overall, Payoneer has been a reliable tool for handling cross-border payments, but it's important to weigh the costs against the benefits to determine if it's the right fit for your needs.
The platform is user-friendly and has made it convenient to receive payments from clients across the globe.

Date of experience: February 27, 2025
Nicaragua
1 review
0 helpful votes
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Issue resolve
April 13, 2025

It was excellent, Dan as i spoke of my issue was very knowledgeable and resolve it and the call drop and he call me back in minutes

Date of experience: April 3, 2025
North Carolina
1 review
0 helpful votes
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Professional and Accessible.
March 7, 2025

Payoneer is designed with security, transparency, and professionalism in mind. Be sure to sign-in and check inside your Payoneer platform often, especially with the first few uses, and or changes you make to your account. This is the best way to partner with Payoneer for timely, secure, (and more affordable:-) transactions. Go Payoneer!

Date of experience: February 25, 2025
Jordan
1 review
0 helpful votes
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The easiest money platform
March 9, 2025

Payoneer is the platform where you can manage your business payment easily and smoothly with excellent customer support and full of superior features which can ease your business transactions.
Thank you Payoneer.

Date of experience: February 27, 2025