Payoneer

I have been using Payoneer for some time now and I am genuinely satisfied with their services. Payoneer has consistently demonstrated exceptional reliability and efficiency in handling my financial transactions.

The platform's user-friendly interface makes it easy to manage funds and make international transfers. One of the standout features for me is their customer support, which is both responsive and helpful. Every interaction I've had with their team has left me feeling valued and well-assisted.

Additionally, Payoneer's security measures provide peace of mind, knowing that my financial information is well-protected. The seamless integration with various global marketplaces is also a major plus, allowing for easy receipt and withdrawal of funds.

Overall, Payoneer has exceeded my expectations in terms of service quality and reliability. I highly recommend their services to anyone in need of a dependable financial partner.

It took me over 2 weeks to get my account verified mainly due to knock backs on my documentation.
In Japan we don't receive the same kinds of bank statements and utility bills that you get in the US and what the automation documentation verification expects. For the most part, support was not helpful (besides Abraham and Julia - Gold Stars), and my case got closed twice (either manually or automatically - not sure) without any update after asking for clarification on what documents I could provide.

I've been trying to verify my bank account since December, and the instructions kept asking me to upload bank statements, which I did. However, every time I uploaded the document, it was rejected, with the same reason each time. I even tried uploading statements from different months, but the result was the same. Eventually, I went to the bank and asked them to print and stamp the statement, but it was still rejected. Thankfully, the bank teller informed me that I should request a bank account verification letter. I did that and uploaded it, and my account was finally approved.

Had there been clear instructions about the specific documents needed, it would have saved both your customer representatives' time and mine. I've called at least 20 times—each time after uploading a document—and I was always told that I would receive an email once it had been reviewed. If the representatives were trained on the exact document requirements, it could have prevented these repeated calls to Payoneer.

I also believe that the email you send, explaining why the document wasn't approved, should contain clear instructions on what needs to be submitted. I hope this situation can be corrected so that no other customers experience this inconvenience. Because of this issue, Payoneer flagged my account with Walmart, resulting in my account being suspended. I hope you will take this as a constrictive feedback. Thank you

I've been using Payoneer for quite some time, and I couldn't be happier with their services. Their platform is user-friendly, reliable, and perfect for managing international payments. What truly stands out is their customer support – they're always responsive, professional, and go above and beyond to resolve any issues. It's a great experience every time, and I highly recommend Payoneer to anyone looking for a trustworthy payment solution.