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WhyNotLeaseIt

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Florida
1 review
3 helpful votes
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They suck
July 22, 2019

You'd be better off saving your money and paying cash. I thought this was a regular lease/rent to own company. They're not. They're loan sharks to put it nicely and should be prosecuted. I'm seriously considering filing a complaint with my state's atty general's office. I've leased a couple of items for around $400 each and have paid dutifully fur 14 months thinking I'm nearing the end of the payments... nope. I actually owe more than i originally leased them for and I've already paid nearly 2k for them... each. Stay away from this company. There's nothing you need that bad that you'd use their financial services... NOTHING!

Date of experience: July 22, 2019
Ohio
1 review
2 helpful votes
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Don't use
August 8, 2019

I would not recommend this company to anyone. My family had a house fire July 2019 and was leasing a treadmill that is now a non-salvageable and they either want me to finish my payments or pay it off which why would I do either when I can't use the thing. So now here I sit with a non-working treadmill that is covered in smoke and soot that has sat and mold has starting growing. This company is a joke.

Date of experience: August 8, 2019
Wisconsin
1 review
5 helpful votes
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By the time your able to do the buy out you already pay for it 2 times. Then your buy out is 75% of the value of what you leased. So your pay for it 3 times. Customer service is a joke. I bought a grill from sears through this company that cost $778.00 buy the time i could buy it out i payed $2068. 00 do not go through them. They like to take out your payment a day earlier then change you a late fee.

Date of experience: January 10, 2020
New York
1 review
2 helpful votes
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Never Again!
May 15, 2019

I purchased a washer for $499 in October. So far, I have made 16 payments that totals $777.6 and I still owe $280 to buy it out. Even though I did not do the buy out after 90 days, it is ridiculous that I'm still paying and still owe that much.

Date of experience: May 15, 2019
Illinois
1 review
2 helpful votes
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Absolutely an abhorrent leading company. Plain disgusting. They literally take advantage of the disenfranchised to squeeze whatever they can from them. I not a $499 washer and I expected to pay at least $300 in additional for the lease itself. Well, turn a out that's what happened only not only did I pay the $499 and $300 but now they want an own it fee for an additional $300?! Why this isn't seen as a scam to FCC amazes me! This is consumer fraud and deception. These ppl need to be taken to court. Not only that but the monthly payments become biweekly towards the end! Wtf is that?! These ppl are literally sick loan sharks who have no appeal at running a reputable company. Disgraceful and fraudulent.

Date of experience: January 10, 2019
Arkansas
1 review
3 helpful votes
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SCAM!
April 30, 2019

They will mislead the customer and you will be overcharged! I bought a washer and dryer from sears and was told I pay so much down them just so many easy payments. Was a lie even though they claim it's not.

Date of experience: April 30, 2019
Massachusetts
1 review
0 helpful votes
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Rip off
August 20, 2019

Rip off. When I first set up they weren't drafting account, an on their end. Charged fee and credited me back most of them. Then I provided a credit card and my payments were being made and balance was going down. When I reached roughly around $200, my payments stopped being applied to the balance and was told I continue to pay until the lease is paid in full. So my payments were going to interest only. I told them I was cancelling my card until we resolved the balance issue and my payments were being credited correctly. They continued to try and charge my card and then charge me a return payment fee. Ranked my bill up to $700 and turned it over to collections. I refuse to pay it, so I guess it will sit on my credit.

Date of experience: August 20, 2019
North Carolina
1 review
1 helpful vote
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Worst Company ever
January 24, 2019

Don't fall into this trap. How it was explained to me was that it was like a layaway, but you could take it home, and you would pay a 60 fee. I had to pay almost 200 over what the product was worth. I called customer service and she told me one price, and then when she ran my card, she quoted another price. BE WARNED.

Date of experience: January 24, 2019
Rhode Island
1 review
0 helpful votes
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Horrible
September 4, 2020

I bought a refrigerator that started breaking immediately after purchasing it, It freezes my food and started breaking a week after I bought it. Sears has gone down hill. They don't even cover repairs on a lease. I'm stuck with this crappy product that doesn't work properly.
Never again.

Date of experience: September 4, 2020
Illinois
2 reviews
12 helpful votes
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Total rip off
August 22, 2020

This is a total rip off, they tell you, you have to make 5 monthly payments. None of these are credited to the purchase price, and you can only cancel; after they have taken 5 months worth of payments from you. Than you have a option to buy it for MORE than the price it was sold for. Its no wonder Sears is going bankrupt, all the Sears stores in my hometown have failed. It used to be a store and a brand you could trust. NO MORE. I will never set foot in a Sears store again.

Date of experience: August 22, 2020
California
1 review
4 helpful votes
Follow Aaron N.
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This is not leased to own. It's leased to never own. They told me that you will own the dryer once 8 payments are made, 15 payments and I'm still paying for it. It was an automated payment so I didn't realize until now. I called them and they told me that you have to let them know you want to own it after your lease payment or they will keep charging you for the lease. Why is it called "Lease to own" if the customer has to call and let you know they want to own it? That's the main reason customers accept the deal. NEVER DEALING with this company ever again, I rather buy something on craigslist then use this company again. STAY AWAY!

Date of experience: August 30, 2019
Louisiana
1 review
3 helpful votes
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HORRIBLE
August 20, 2020

Paid off account for a mattress, box spring, head board, foot board, rails and dresser with these people in 2014, never received anything from them, after being told I would. Now here it is 2020 and they are taking payments from my husbands bank account. NEVER AGAIN!

Date of experience: August 20, 2020
California
1 review
2 helpful votes
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Poor customer services.
September 10, 2019

This was the worse company I have ever done business with, they have over charge me $205.00. They charge me two payment in August and the washer/dryer should have been paid. September 10, they charge me again. My last payment should have been $69.00. Poor customer service and incompetent workers. Do not do business with this company. Sears should be ashamed.

Date of experience: September 10, 2019
Texas
1 review
3 helpful votes
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Dont even try it!
June 8, 2018

This place is just horrible. They make you think youre buying your product when in fact your not. And to get someone to listen to you is impossible! I ended up paying almost 3k for a ducking washer and dryer and the only reason why I paid it was because I was already so invested. Save yourself some time and money and just pay for something out right. Never again

Date of experience: June 8, 2018
Minnesota
1 review
1 helpful vote
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Worst company ever!
February 14, 2019

The girl we dealt with at Sears was the worse ever. Took 3-4 hours to get anything done and she never explained anything. This is fraud and I am paying this off and will never buy anything from Sears again!

Date of experience: February 14, 2019
Florida
1 review
2 helpful votes
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Misleading
October 2, 2018

So I bought a dishwasher back in July 2017. It was almost 900.00 for it. The contract is, I pay 70.00 2x a month. What the salesman told me was I keep paying this and eventually I will own the dishwasher. What actually is happening is if i dont pay off what I owe which is now 375.00... They will keep charging me 140 a month forever! They said the salesman should have told me after 5 periods I could have paid the 375 and end my contract... I have now paid over 1000. 00 extra in just lease payments. IF you use them please make sure you don't make the same mistake as me and believe the salesman. WHynotleaseit has been good for customer service.

Date of experience: October 2, 2018
Tennessee
1 review
4 helpful votes
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Was talked into lease to own by sears store staff, why not lease it was company. I have made the number of payments as expected but they are still taking payments. I contacted the company to find out no that I have been making lease payments, to purchase the item I had to pay $320.00 which bought total of item to 1200. 00 on a 650.00 item.
I then attempted to make the purchase to stop the payments from being taken, they refused to take the payment. Stated system would not accept the card

Date of experience: September 17, 2019
Delaware
2 reviews
4 helpful votes
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I lease a air conditioner from why not lease it by way of Sears. I have central AC but my AC unit broke in my home. After making the payments, I opted to give the unit back. I called while not lease it and they were supposed to send someone to get it. After a month, I called again and also send emails. They even send me emails stating my payment is overdue. After 5 months, a lady called from whynotlease it and made me a ridiculous offer to buy the AC unit. So of course I did buy it. Last week my microwave and refrigerator went broke at the same time. I tried to lease the refrigerator through whynotleaseit and was turned down. Trust me, it is not because of my credit or my income. This company wants to make a lot of money off you, but they are mad vengeful when they don't. This is a unprofessional way to do business.

Date of experience: May 24, 2019
Montana
1 review
0 helpful votes
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Fraud
December 10, 2019

I ordered a few Christmas gifts December 10th. I was approved and they took $60 down payment despite advertisement from Sears stating $30 down payment if ordered online. False advertising!

They didn't notify Sears of the lease agreement. I contacted Sears and whynotleaseit several times trying to get one of them to contact the other to get the order fixed. They refused.

Whynotleaseit changed their story several times claiming I had to give them between 24 and 72 hours for Sears to fix it. This is my third lease and my wife has done a lease before also. We never had to wait. It's always been instant. Sears has no order # or knowledge of the order.

I am submitting the $60 charge as fraud to my bank!

Date of experience: December 10, 2019
Maryland
1 review
4 helpful votes
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Not Transparent, Fraud
January 12, 2020

This company continue to draft my account when the lease was overly paid. I called to inquiry and they stated I overly paid and they will close my account. I ask if they were going to close prior to me calling, the rep went silent. He stated he could not refund my money. I adv they need to alert their customers if their payments are well over the lease amount instead of taking the money. Never Again!

Date of experience: January 12, 2020

Overview

WhyNotLeaseIt has a rating of 1.8 stars from 255 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with WhyNotLeaseIt most frequently mention customer service, bank account and credit card. WhyNotLeaseIt ranks 41st among Loans sites.

service
14
value
15
shipping
13
returns
13
quality
16