Every time I called it was an issue. To resolve the issue they say they'll call you back... Do they call back? No, so I call back they claim nothing was in my "notes" regarding my issue. I say then pull up the calls. That's another call back. Do they call back? No. When I paid off my lease they over charged me. They say they'll issue a refund. Did I get my refund? No. Now I'm on the phone with them AS I TYPE THIS REVIEW. They say I can't get it. Then why say you'll issue it if I'm not eligible? A bunch of lies and time wasted. Don't waste yours!
Sears acts like its a payment plan and its not! Sales practices are misleading and fradulent! Customer service at thia company is a joke and they find ways of continuing to steal your money from your account by changing their name!
What you have to understand is this is a lease and an option to buy not a credit payment plan. Think about it its cheaper then using a high interest credit card. Yeah you have to pay something extra at the end but that's the cost of not paying out right using cash.
This is my 2nd lease and had zero issues.
This place needs to be shut down by the BBB. It is an absolute scam. I don't think I have read one positive review of this business. I just wish I had read them before leasing to own through Sears. Never missed a payment, and ready to pay off my lease but NO ONE will take a payment. They will put you on hold for over an hour or flat out disconnect the call. They want those lease payments to continue, which they will well beyond the date you are expected to pay off. You will never own the product if you do not use the payoff option. Do not use this program!
The way their reps explain the payoff was very confusing. Come to find out on some of the payments only $10 was being applied to principal of a $250 payment. Wow ENOUGH SAID! If I could give -1 stars I would have.
Ripped us off over twice what the lawnmower was worth and tried to get even more from us. They are blood sucking parasites. Told it was a rent to own but they tricked us and put it under lease. They tricked us.
The price for the lawn mower we bought was 1500. 00. We have paid the 1500 and some and their are still calling stating that we owe money. I paid the 1500 in 3 months and they are still calling for more. Fraud! Somebody need to close this company.
I leased a refrigerator in January 2018. Made my payments paid the payoff balance and somehow o still owe $400? Even after I spoke to someone over the phone about paying it off they told me my payoff was $654 in June which I paid. Not to mention I was making bi weekly payment of $109 for 5 months. Then I got a email about 1 month saying my payment didn't clear. I called them to explain that I had paid off my balance. They said they would take care of it and that everything was good. 6 months later in January 2019 I get and email and call from a debt collector saying I owe $398. I tried to disputed the charge sent my prof of payments but it was useless. I called why not least it (tempoe) they said they couldn't help me. I was able to each a settler for $200. Don't lease from why not lease it. Avoid the headache. Why hasn't anyone reported them.
I brought a wash machine for $500 and a danm swimming pool for $499 and sears asked me a down payment of $120. My receipt state that I will pay $327 a month for 5 months and sears didn't explain to me that if I didn't purchase the wash machine and the pool for an additional $800 after I paid a total of $1900 and they continued to take my money without my permission even after I told them that I won't pay $800 more I will return their products. It's a scam and people please don't buy anything from why not lease. Save that money and buy your product cash or by your credit card. I will fight them to the core because God doesn't like ugly and they are very ugly. Shame on you why not lease!
If you don't read the fine print, don't blame the company. We bought a washer and know we have to make a large payment at the end of 5 months to own said washer. We had a similar experience when we bought a new mattress from a different company. We had the money to pay it off within a month. When you make your final payment, at 5 momths, make sure they send you an email letting you know you are paid in full and they won't be taking out anymore payments. It's better than a rent to own store where you pay for almost 18 months!
I was skeptical with using "Why not lease it" because of all the negative reviews. It seems that most people are wanting to buy the items and thinking that the lease option is a lease to own. When participating with this lease option, it is more like leasing a car. You are leasing the items not buying. There are early purchase options (which is what I did). To purchase the items, there is an upcharge. If you do not elect to purchase the item, you will be leasing forever which is why many reviews state that even after they paid the cost of the item, they were still being charged. Hope this review clears up the confusion. I called and informed the rep that I wanted to purchase the item and I paid off my items before 30 days. I was not charged any further.
OMG IF YOU EVER LISTEN TO ANY REVIEW YOU'VE EVER READ LISTEN TO THIS ONE! DO NOT USE THIS COMPANY IT IS THE BIGGEST RIP OFF ON THE PLANET THERE ARE MANY OTHER COMPANIES LIKE IT THAT ARE WAY WAY BETTER LIKE QUAD PAY FOR EXAMPLE!
I CANNOT STRESS THIS ENOUGH TO YOU PEOPLE DO NOT USE THIS COMPANY THEY WILL RIP YOU OFF THEY ARE THIEVING BASTARDS!
LET'S ALL WORK TOGETHER AND PUT THIS COMPANY OUT OF BUSINESS! SPREAD THE WORD! THESE CRIMINALS SHOULD BE IN PRISON!
DO NOT USE THIS COMPANY!
DO NOT USE THIS COMPANY!
DO NOT USE THIS COMPANY!
DO NOT USE THIS COMPANY!
I thought this was a great company but found out they are not because if anything happens to you they don't care as long as they get their money. I like the company at first but then something happen to me and the customer service person I talked to act like what I was telling him wasn't important to him. And then told me I need to get my payment in as soon as possible. This is the third item I have bought from them
I went on sears.com to get a new dryer thinking that it was a lease to own option. I have made 13 payments of 40.51 on a 400 dollar dryer to find out that I have to pay an additional 270 to own it! This is a total scam and a rip off! This should be against the law! Sears is also at fault for this comparing themselves to Aarons and rent a center. At least I would own it after giving them all that money.
We used to get a refrigerator/freezer and it was a simple easy process. We got the item we wanted at sale price and payments deducted weekly. The amount we ended up paying with their fees was much less than if we used a high interest credit card and a HUGE! Amount less than if we had gone to a lease to own/rental company. We are planning to use again to get a new mattress.
I have spent countless hours attempting to get a refund for an item I returned to Sears within their 30 day return policy. I have zero confidence in Why Not Lease It and now Sears too. I am holding my breath to see if I actually get my money back from Why Not Lease It. You can never speak to anyone in America! Today when I called yet again, I was hung up on. I am literally flabbergasted by the shady terms of this Program that my local Seats promoted as store financing. I cannot believe there is not a already a Class Action Lawsuit! I will NEVER do business with Sears again knowing they have aligned themselves with this Company. Absolutely disgusted with Sears and Why Not Lease It!
I thought i was doing a payment plan on the item and it ended up being a lease. I also had trouble with the item i brought it back to the store the store
The manager said that they don't do returns that i would have to call the leasing company so i did and they told me that i would have to go back to the store i told them the manger told me to call you. They were rude to me i still don't have resolved. Very shade company please do not give them your bank info they take money when every they want. I will never do use this company again.
The only thing is that when you have a problem you have to call India, where the culture is apparently to ramble on and on and on and on with the customers instead of recognizing that their time is valuable and getting to the point.
They do. Not. Shut. Up with the small talk and it's irritating AF.
I have already paid over $5000 for a $1000 refridgerator that I put $750 down payment on. I agreed to purchase the fridge and now they are deducting DOUBLE! They are continuing to charge me the lease payments despite me paying an additional $1000. 00 for a $1000 fridge has already cost me $6253 and they can still deduct payments for another 10 months! They do not respond to calls or emails. Do NOT ever use this company. In addition I am still waiting for a refund of the Warranty they demanded I purchase.
I purchased a mattress and I've done paid double, over 600.00 and was told I should have bought it out in April and now I have to pay another 206$ I was told it's like leasing a car, if you don't buy you have to keep paying.its not a program to help people, like I thought. Read the fine print, read it good because it doesn't explain very well about the truth of it, so go with layway
Overview
WhyNotLeaseIt has a rating of 1.8 stars from 255 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with WhyNotLeaseIt most frequently mention customer service, bank account and credit card. WhyNotLeaseIt ranks 41st among Loans sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members