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WhyNotLeaseIt

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Maryland
1 review
3 helpful votes
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They told us that if we paid so much that both of our accounts would be closed out. Now they are telling us a whole different story We will never deal with them again

Date of experience: May 11, 2019
Texas
1 review
1 helpful vote
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If I could give them 0 stars, I would. I started out just trying to lease a washer and dryer for my apartment using my tablet, only to be told, after going all the way through the process, that the website is not compatible with tablets or smartphone. So since I had already been approved and really needed a washer and dryer, I continued on my desktop. I clicked to chat with customer service because I was able to find where I left off and was told that I needed to use Google Chrome and would probably have to start all over with the order. I'm game so I went in and started over, only to get to checkout and put in my debit card information and got a message that they were unable to verify my ongoing payment method, so I call back. This time I was told that I needed to use a credit card, because they could not accept a debit card that had direct deposit to the bank! I'm not sure what kind of crap that is. Who doesn't accept funds based on whether or not my paycheck is direct deposited? Ludicrous and ridiculous! I basically told the guy to cancel my approval and I would be purchasing (not leasing) from somewhere else.

Date of experience: July 9, 2019
Georgia
1 review
2 helpful votes
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The sad part is this is who Sears Outlet uses and they are crap, and to make it worse there website is no critically blocked for steal peoples information.

Date of experience: June 16, 2018
Arizona
3 reviews
4 helpful votes
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This company is lower than dirt. They are trained to deceive and trap you into paying more money. The customer service rep even told me they know its an issue but are not doing anything to solve it. Its a disgrace this conpany is praying on people that dont have enough money to buy something and then trapping them into even more money. Sears you should be ashamed of yourselves for using such a worthless company, probably why sears is going out if business also. DO NOT USE TEMPO/ WHY NOT LEASE IT FOR ANY REASON UNDER ANY CIRCUMSTANCE!

Date of experience: October 27, 2017
California
1 review
9 helpful votes
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Robbery
July 5, 2019

Thought I was purchasing a new futon and mattress for about $800 total... here we are 4 months in and they're still taking $80 every 2 weeks from me. When I call to inquire about my "lease" balance, they said that the money I've been paying hasn't even been posting to a balance, its just a lease fee. In other words I'VE BEEN RENTING MY FURNITURE with an option to buy it after I already paid for it. WTF? Never again.

Date of experience: July 5, 2019
Georgia
1 review
3 helpful votes
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This $#*!ing idiots had me on hold for over 20 damn mins just to take a damn serve, which at the end the call gets dropped because it's been over 20 mins. I would fire them all, Dumbass that can't even do there $#*!ing job right. Why would it take more the a minute to transfer me to a freaking serve?... that's $#*!ing ridiculous! I WILL NEVER! EVER! Do business with this piece of $#*! company and good for nothing customer reps! Which failed to have any customer etiquette over the phone. If I could give the pathetic company a NO STAR I would cuz it sure the hell don't deserve it!. I DO NOT RECOMMEND YOU TO USE IT!

Date of experience: October 22, 2018
Washington
1 review
5 helpful votes
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RIP OFF
September 5, 2017

CALLED THEM AND THEY COULD NOT EVEN TELL ME WHAT I PURCHASED THAT I WOULD HAVE TO RETURN, SEARS NEVER SAID ANYTHING THEY SAID 4 PAYMENTS AND IT WOULD BE MINE. MY BANK IS HELPING ME GO AFTER THESE CROOKS!

Date of experience: September 5, 2017
North Carolina
1 review
2 helpful votes
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Worst Idea ever!
July 21, 2018

I attempted to order a refrigerator online from Sears today and I was unable to complete my order without being forced to this 3rd party leasing company and wasting my time filling out a confidential application for something I have ABSOLUTELY NO INTEREST IN! Sears/K-mart, you have now found the perfect solution to chasing off your few remaining loyal customers.
This idea creates the nails to put in your corporate coffin. I am sorry to say, this was most likely my last attempt to do business with Sears/K-Mart.

Date of experience: July 21, 2018
Ohio
2 reviews
2 helpful votes
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Never will I do this AGAIN. Delivery Men was nasty too!
Why would Sears link themselves up with this a business like this? That's why they are finished...

Date of experience: September 5, 2019
Pennsylvania
1 review
0 helpful votes
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Bought dishwasher
October 10, 2020

They will take more money out of ur account then you owe. I will be turning them into the Better Business Bureau. I have proof of such transactions

Date of experience: October 10, 2020
Illinois
1 review
9 helpful votes
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RIP OFF FOR SURE
June 30, 2017

Leased a couch at Sears and was TOLD after my 5 payments was up the couch would be ours, we're getting a good deal, i'm approved for even more credit ETC. I mean really oversold the product. I paid my 5 payments and when month 6 came, i noticed another payment out of my account. I called Why Not Lease It and waited an hour for them to pick up and they told me i can continue leasing the couch $200 a month, purchase it for an ADDITIONAL $600 paid off within 6 weeks, or return the couch. I'VE NEVER BEEN SCAMMED THIS BAD IN MY LIFE. Sears never mentioned additional payments after the lease agreement and this company knows for sure they are a scam. The representative was rude and you can tell they deal with complaints all day. NEVER DO BUSINESS WITH WHY NOT LEASE IT.

Date of experience: June 30, 2017
Washington
1 review
4 helpful votes
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Rip off
February 3, 2019

Misleading information from sales. I was told I would need to put a deposit down since I didn't qualify to cover my full amount for my washer dryer. I put down $200 us my $300 first month payment. Was told I would have 4 more payments (to equal a total of 5 monthly payments) then I would have paid it off. There was no explanation about contacting them at 30,60 or 90 days to convert to a purchase. I paid my 5 monthly payments at $315 plus the $200 I put down and now to purchase I have to pay $954 within 6 weeks to purchase. The set was originally $1200. I will have paid $2600 when it's All said and done. I should have just paid cash with my deposit money for the dryer and then waited to get the washer instead of doing it as a set. Do not use this option without very carefully understanding all of it. I read it but it is very unclear and the sales people very much simplify it make it seem a simple way to get what you want all at once. Preying on our desire for that instant gratification. I regret this immensely.

Date of experience: February 3, 2019
Arkansas
1 review
1 helpful vote
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Rip off
April 1, 2019

My husband and I went to sears to purchase a washer and dryer and a water softner. They people working did not share with us that it needed to be paid off in 90 days or we would have to pay extra. If I would of known this I would of never of purchased these items. This company is a rip off, when you are told you only have to make the 9 additional payments and its yours is a lie. DON'T DO THIS ITS NOT WORTH THE EXTRA YOU HAVE TO PAY. ITS NOT A GOOD OPTION!

Date of experience: April 1, 2019
Florida
1 review
5 helpful votes
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Un robo!
February 3, 2018

The worst deal ever, a ripped off, un robo!

One star because there is no a zero star!

In SEARS never told me that was a lease and not a financing. Stay away from this!

Date of experience: February 3, 2018
Texas
1 review
5 helpful votes
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BIGGEST RIP OFF!
December 13, 2017

Never again will i use this agency! I end up paying triple! Really disappointed! I wasn't informed I needed to make arrangements to pay another "end" payment and they kept taking out of my account.

Date of experience: December 13, 2017
Missouri
1 review
1 helpful vote
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Crooks
January 4, 2020

They have taken double the payments out every other month. Thanks to them I have NSF charges on my account. When you call them, you sit on hold and then your call is sent to a customer survey!@@

Date of experience: January 4, 2020
New York
1 review
2 helpful votes
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This is a scam!
September 15, 2019

You will NEVER OWN your devices. Just like an apartment it's a lease! They trick you by saying you can pay it off in 90 days. If you could pay it off in 90 days, you wouldn't lease it. After the 90 days they keep increasing your payments and sometimes adding more. I didn't figure it out until my item should have been paid off. DONT MAKE THE SAME MISTAKE! You can go to Aarons or rent a center for the same price and actually own it at the end of your term!

Date of experience: September 15, 2019
Ohio
1 review
6 helpful votes
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Scam!
June 25, 2018

They charged me tax after the store had already charged me tax and before my $60 down payment was credited. Reporting to the IRS and if anyone is starting a class action suit please count me in!

Date of experience: June 25, 2018
Washington
1 review
3 helpful votes
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RIP OFF COMPANY
June 15, 2018

DID NOT INFORM ME OF LEASE, I MADE PAYMENTS AND PAID MY WASHING MACHINE OFF IN FULL. AND PAID EXTRA WARRANTY!
FOR A $800 MACHINE THEY ARE SUING ME FOR $1700, BBB DOES NOT RECOGNIZE THIS BUSINESS, NEITHER DOES THE ATTORNEY GENERAL! IT IS ALL OUT WAR, YOU WILL NOT GET MY MONEY! I WILL RETURN THE LAW SUIT!

Date of experience: June 15, 2018
Michigan
1 review
5 helpful votes
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A surprise gift!
August 5, 2019

I surprised my wife upon her return from a tripmwith a new laundry set for the house. She loved it! My surprise came later when I was uninformed about the true balance of the final cost that I HAD TO MAKE PAYMENT ARRANGEMENTS FOR OR THEY'LL JUST KEEP ON ROLLIN!
Never again will I try this system and SEARS was my life by me being a tool guy but it makes me happy that they are no longer in heavy business especially with business practices like "YOUBETTERNOTLEASEIT"!

Date of experience: August 5, 2019

Overview

WhyNotLeaseIt has a rating of 1.8 stars from 255 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers dissatisfied with WhyNotLeaseIt most frequently mention customer service, bank account and credit card. WhyNotLeaseIt ranks 41st among Loans sites.

service
14
value
15
shipping
13
returns
13
quality
16