White FoxReviews 1,030
From the business
White Fox Boutique is your new obsession. Shop all your favourite styles at affordable prices online & receive express shipping worldwide.
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White Fox Reviews Summary
The company has garnered significant criticism regarding its customer service and fulfillment processes. Customers frequently report extensive delays in order delivery, lack of communication, and difficulty in obtaining refunds or assistance. Many express frustration over unresponsive customer support, suggesting a disregard for consumer concerns. While some reviews hint at product quality, the overwhelming sentiment indicates that poor service and operational inefficiencies overshadow any positive aspects. Overall, the feedback reveals a pressing need for the company to enhance its customer engagement and streamline its order management to improve customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
White Fox is one of my favourite online clothing stores. Their products never cease to amaze me, with such high-quality clothing and accessories. Always have a great experience shopping and to top everything off shipping is so quick that I am able to flaunt my new wardrobe pieces feeling confident and beautiful in it!
Orla was absolutely wonderful! I submitted an order with incorrect sizing information and she fixed it immediately. I love buying from a company that values customer service. So excited for my shipment to arrive!
White fox is one of if not my favorite place to shop! The clothes are always so cute and very stylish! Everything is well priced and there is always a great selection of items in their sale section. When or if there is a problem with my purchase I get an email explaining the situation and not long after I reply I get a response. Due to that I think that the customer service is top notch! I also appreciate how white fox ships to my tiny little island. Overall great business, great products and customer service.
All the best styles and great quality clothing! Every piece I've ordered has been my new favorite. I'm a die hard White Fox fan and I continue to recommend.
White Fox are my go to for online shopping! They have such high quality clothing and the style range is amazing. There service is always polite and ensure all items are of a perfect standard. Shipping is always super quick aswell.
White Fox has an amazing customer service team ever. They are always looking to support their customers in any way possible. The quality of their knowledge and quick response is spectacular. Plus their quality of clothing is amazing. I love White Fox
The brand itself is incredible & I love the quality of the clothing, my recent purchase I accidentally got sent the wrong coloured jumper & I emailed customer service & I got paired with the Incredible Orla, who not only promptly fixed the error but she was so kind and apologetic the whole time even though she's not the one who packed the orders lol.
I then had trouble filling out a return slip so she helped me in literally the quickest timing, organised for my replacement, and was in communications with me the whole time.
Not only do I love this brand I love the people that works there!
10/10
I've only bought their shirts and they are a little smaller than "normal" sizing. If you're in between sizes I recommend to size up for shirts and bikini tops.
Their site is very easy to use and they always have super cute clothes! Customer service is always prompt and helpful
I have purchased clothing multiple times from this website, and the quality of everything is amazing as well as the service. Everything is true to size and I highly recommend to buy from white fox. Their pieces are so unique and I'm always getting compliments about my outfits, it's my favourite online store.
Like always, my shopping experience was really good. I love shopping on White Fox and the products are always really good quality, just need to work on knowing my sizing for everything.
Shipping was fast and I was surprised with the quality of the pieces! Amazing and true to size. It's slightly more expensive but the packaging to the quality of the fabric is amazing! And everything came inside a dust bag! Love love love!
Swimwear dispatching was soooo fast! Bikinis were exactly as pictured and described such good quality and super comfy! Have already bought new ones not even a week later
I had an urgent query regarding my order and I was responded to quickly and most helpfully! The team at white fox were so great and I would definitely purchase from them again.
I've ordered from this boutique more times than I can count. Never have been disappointed with the clothing or my experience!
Overall a great user experience, super easy to find what you're looking for while also offering inspiration resulting in you buying things you never even knew you needed! Have loved everything I've purchased, and their sales are amazing!
The White Fox site is really easy to use and navigate, never any issues and customer service is so helpful!
I was very happy with my first order. The shipping was quick and the items were in the right size and the materials were very nice!
Love this site. I love that it indicates the modele size for comparison. The products are so pretty.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members