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White FoxReviews 1,030

whitefoxboutique.com
casual, lounge, evening & party, swimwear womenAge 19-25, 26-45
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From the business

White Fox Boutique is your new obsession. Shop all your favourite styles at affordable prices online & receive express shipping worldwide.


whitefoxboutique.com
Australia
Founded in 2013
Clothing item from White FoxFashion apparel by White FoxMerchandise from White Fox clothing lineWhite Fox fashion product

Business Highlights

General

Year Founded: 2013
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $99

Returns

Return Policy: not free
Return Instructions: item/s will only be accepted if returned in its original clean condition with tags: unworn, unwashed, un-perfumed, free from make-up & fake tan
Return Cost: shipping cost

Sustainability

Recycling Program: no

Product

Style: casual, lounge, evening & party, swimwear
Body Fit: petite & short, regular
Available Sizes: Women's (3XS, 2XS, XS, S, M, L, XL, XXL)

Customer Service

Support Channels: email
Support Email: info@whitefoxboutique.com

Payment Options

Payment Methods: card payments, financing, Google Pay, PayPal
Buy Now Pay Later: Afterpay

Membership Programs

Rewards Program: TopCashback, Rakuten, Mr. Rebates

How would you rate White Fox?
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White Fox Reviews Summary

The company has garnered significant criticism regarding its customer service and fulfillment processes. Customers frequently report extensive delays in order delivery, lack of communication, and difficulty in obtaining refunds or assistance. Many express frustration over unresponsive customer support, suggesting a disregard for consumer concerns. While some reviews hint at product quality, the overwhelming sentiment indicates that poor service and operational inefficiencies overshadow any positive aspects. Overall, the feedback reveals a pressing need for the company to enhance its customer engagement and streamline its order management to improve customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
507
value
493
shipping
517
returns
386
quality
454
This company does not typically respond to reviews
Australia
1 review
0 helpful votes
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First purchase
November 24, 2020

So many options and colours can't wait to get it the quality looks good and easy to find what I'm looking for.

Date of experience: November 24, 2020
New York
1 review
0 helpful votes
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Customer Service
November 24, 2020

I received a defective item and Orla from customer service was extremely helpful & she directed me through the whole process. I was extremely pleased with her services. Looking forward to my new replacement.

Date of experience: November 24, 2020
Pennsylvania
1 review
0 helpful votes
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White fox has my heart
November 24, 2020

Check out is always a breeze! My go-to site for all my matching lounge outfits. My favorite part is that if something is sold out, you can sign up for email alerts when it comes back in stock.

Date of experience: November 24, 2020
Florida
1 review
0 helpful votes
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Bikini Order
November 24, 2020

Great shipping and LOVE the suits, very flattering pieces. Have ordered several times, sizing is a little hit or miss.

Date of experience: November 24, 2020
Australia
1 review
0 helpful votes
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Always the best!
November 24, 2020

I do not have anything bad to day about whitefox. Shipping is always SUPER quick and the material of everything is just always amazing. My #1 online aus store x

Date of experience: November 24, 2020
Australia
2 reviews
2 helpful votes
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My new fave boutique!
November 24, 2020

I've seen white fox all over my IG for sometime now, but finally bit the bullet and made my first purchase recently. Honestly, I am so impressed with the quality of products (esp the white fox own brand!), the customer service is amazing, prices very reasonable, and shipping oh so fast! I'll definitely be purchasing again in the future x

Date of experience: November 23, 2020
Australia
1 review
0 helpful votes
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White fox would have to be one of them most help places I shop at. I find it extremely easy to find my way around the website. Yes the clothing items have a good price on them but your definitely 100% paying for your money's worth. Both my self and sister in law are in love with this brand and recommend the brand to all of our friends and family

Date of experience: November 23, 2020
Australia
1 review
0 helpful votes
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I had made a mistake on my order & within a few hours they got back to me & had resolved it! So quick and stress free, really helpful, will defiantly be ordering again

Date of experience: November 23, 2020
Australia
1 review
0 helpful votes
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Online
November 24, 2020

Such an easy website to use and trust worthy! All items are true to size and also very affordable! 100% recommend this site to everyone!

Date of experience: November 23, 2020
Australia
1 review
0 helpful votes
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Love it!
November 24, 2020

Always come with good prices, quality and design. I love white fox jeans and tops that fit me so well xoxo

Date of experience: November 23, 2020
Australia
1 review
0 helpful votes
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The GOAT
November 24, 2020

White Fox is literally the GOAT. Has been my go-to store for 4 years now. Has a bomb outfit for every occasion and every season. I literally do not shop anywhere else

Date of experience: November 23, 2020
Australia
1 review
0 helpful votes
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Online order
November 23, 2020

Love the collection and can't wait to take pics.The quality is amazing and collection is always on top. Only thing is it sold out pretty fast.

Date of experience: November 23, 2020
Utah
1 review
0 helpful votes
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This stuff is great
November 23, 2020

I love their stuff! It is cute and great quality. It always fits right and I have not had a bad purchase yet.

Date of experience: November 23, 2020
Australia
1 review
0 helpful votes
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Love it
November 23, 2020

I've bought White Fox fits a couple of times now and I'm addicted! Cute bikinis, pretty tops and the comfiest lounge wear. One of my fav brands.

Date of experience: November 23, 2020
Massachusetts
1 review
1 helpful vote
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Great Quality!
November 23, 2020

This is my 3rd order with White Fox & I am loving every single piece! Amazing versatility & quality.

Date of experience: November 23, 2020
Australia
1 review
0 helpful votes
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AMAZING!
November 23, 2020

White Fox is one of the best online shopping stores! They create the most amazing quality clothing and come out with the cutest sets and clothes. Their lounge wear always is so high quality and comfy and looks amazing on and i always feel confident in them. As well as having such high quality products there shipping is so fast!

Date of experience: November 23, 2020
New Jersey
1 review
0 helpful votes
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Amazing
November 23, 2020

The quality of the items from this store is great. Not only is the shipping really fast, but the website is also very easy to use!

Date of experience: November 23, 2020
Illinois
1 review
0 helpful votes
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Love this store
November 23, 2020

I love all their sports clothing and bikinis great material! Just awesome quality! I also purchased a dress that I really love. I would recommend this store to all my friends.

Date of experience: November 23, 2020
Vermont
1 review
0 helpful votes
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Ordering online
November 23, 2020

This store has cute clothes that are made from comfortable material! Only downside is their XL pants run small.

Date of experience: November 23, 2020
California
1 review
0 helpful votes
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Great customer service
November 23, 2020

Chose the wrong shipping rate, and got an immediate and personalized response. They changed the order!

Date of experience: November 23, 2020