White Fox Boutique is your new obsession. Shop all your favourite styles at affordable prices online & receive express shipping worldwide.
The company has garnered significant criticism regarding its customer service and fulfillment processes. Customers frequently report extensive delays in order delivery, lack of communication, and difficulty in obtaining refunds or assistance. Many express frustration over unresponsive customer support, suggesting a disregard for consumer concerns. While some reviews hint at product quality, the overwhelming sentiment indicates that poor service and operational inefficiencies overshadow any positive aspects. Overall, the feedback reveals a pressing need for the company to enhance its customer engagement and streamline its order management to improve customer satisfaction and trust.
This summary is generated by AI, based on text from customer reviews
I love the site, it is easy to use and it is easy to find what I am after. The payment process is simple also.
I almost exclusively shop at White Fox! They have something to suite any style from basics to something sassy for a night out.
Easy to use website, great photos and product information provided. Overall easy online shopping experience.
White Fox Boutique is hands down my favourite store! The quality is beyond amazing & I don't feel like any of their styles are hit or miss sort of thing. Sooo cute & flattering
Easy checkout and was emailed instant receipts and order numbers. Hope the products are just as good
I started to buy at white fox because of Sarah day, and now I can't stop buying! I am loving everything and the quality is really good. I'm all they way in Montreal Canada and the shipment took less then 7 days so that's a huge plus.
My favorite store! White fox always has my style and quality is amazing. I highly recommend white fox.
Love white fox, always great quality clothes. Everytime my order comes in I am never disappointed. Also great swimsuits
Where do I even begin, the quality, service care etc that goes into there company is flawless. They are so trendy it is out of this world how trendy they are, all of there collections with Sarah's day are absolutely amazing and tbh all the little things white fox does right. And I love that xx
I'm always so out sanded by the quality and how easy it is to find something I love! The website is so easy to navigate and makes the whole experience so effortless
This website is extremely easy to navigate, while extremely hard to practice self control! I love everything on here and not only plan to be a recurring customer, but to also suggest to my friends too!
The website is super clean and cute! They have all the best clothing items and I know whatever I choose is going to be amazing quality. I suggest this store to all of my friends. Will shop here forever!
Very easy to navigate site. A simple purchase. Overall a great shopping experience, will definitely be back purchasing off here again.
Sop helpful and quick with response. Above and beyond service. Delivery is quick and good quality clothes
I'm mad at myself for ordering again but only did because I had a gift card from a return otherwise I would never order from here returns/changes take way too long also customer service is average needs better training
I had amazing customer service! Thank you so so much for helping me out with the shipping because I really needed it for my birthday!
Orla in particular was amazing, her customer service could not have been better. Very happy with my overall experience :)
The online customer service agent was so helpful! She went above and beyond. It made the entire process so quick and seamless! Love whitefox and their customer service! The quality of the essentials shorts and crew jumper I brought were amazing! So amazing I've brought 3 more sets
Answer: It's a scam! No refunds only store credits that does not include shipping or customs charge! Dresses do not look the same in real life. Quality is very poor for expensive price! Shop on Showpo and Princess Polly instead. Good quality for the price.
Answer: Hi Kristy! You are welcome to use any return shipping method you'd like We simply offer a Return Postage option through USPS to make it easier for US customers, this method costs $19.95USD. Love WF xx
Answer: Haha Hey Doll I just pay the $10 to get it in 2-7 Business Day's you literally get it fast & on time! DEFINITELY Worth $10.00 Absolutely love White Fox!
Answer: Don't know as I've still not had any communication from them at all and on week 3 yet they've taken my money from my bank!