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White FoxReviews 1,030

whitefoxboutique.com
casual, lounge, evening & party, swimwear womenAge 19-25, 26-45
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From the business

White Fox Boutique is your new obsession. Shop all your favourite styles at affordable prices online & receive express shipping worldwide.


whitefoxboutique.com
Australia
Founded in 2013
Clothing item from White FoxFashion apparel by White FoxMerchandise from White Fox clothing lineWhite Fox fashion product

Business Highlights

General

Year Founded: 2013
Target Gender: women
Target Age Group: 19-25, 26-45

Shipping

Shipping Cost: $6.99
Free Shipping: sometimes
Free Shipping Detail: for orders over $99

Returns

Return Policy: not free
Return Instructions: item/s will only be accepted if returned in its original clean condition with tags: unworn, unwashed, un-perfumed, free from make-up & fake tan
Return Cost: shipping cost

Sustainability

Recycling Program: no

Product

Style: casual, lounge, evening & party, swimwear
Body Fit: petite & short, regular
Available Sizes: Women's (3XS, 2XS, XS, S, M, L, XL, XXL)

Customer Service

Support Channels: email
Support Email: info@whitefoxboutique.com

Payment Options

Payment Methods: card payments, financing, Google Pay, PayPal
Buy Now Pay Later: Afterpay

Membership Programs

Rewards Program: TopCashback, Rakuten, Mr. Rebates

How would you rate White Fox?
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White Fox Reviews Summary

The company has garnered significant criticism regarding its customer service and fulfillment processes. Customers frequently report extensive delays in order delivery, lack of communication, and difficulty in obtaining refunds or assistance. Many express frustration over unresponsive customer support, suggesting a disregard for consumer concerns. While some reviews hint at product quality, the overwhelming sentiment indicates that poor service and operational inefficiencies overshadow any positive aspects. Overall, the feedback reveals a pressing need for the company to enhance its customer engagement and streamline its order management to improve customer satisfaction and trust.

This summary is generated by AI, based on text from customer reviews

service
507
value
493
shipping
517
returns
386
quality
454
This company does not typically respond to reviews
New Zealand
1 review
0 helpful votes
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Great site
November 30, 2020

I love the site, it is easy to use and it is easy to find what I am after. The payment process is simple also.

Date of experience: November 29, 2020
California
1 review
0 helpful votes
Follow Desti M.
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I almost exclusively shop at White Fox! They have something to suite any style from basics to something sassy for a night out.

Date of experience: November 29, 2020
Australia
1 review
0 helpful votes
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Easy to use website, great photos and product information provided. Overall easy online shopping experience.

Date of experience: November 29, 2020
Australia
1 review
0 helpful votes
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AMAZING QUALITY
November 29, 2020

White Fox Boutique is hands down my favourite store! The quality is beyond amazing & I don't feel like any of their styles are hit or miss sort of thing. Sooo cute & flattering

Date of experience: November 29, 2020
Australia
1 review
0 helpful votes
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Easy checkout!
November 29, 2020

Easy checkout and was emailed instant receipts and order numbers. Hope the products are just as good

Date of experience: November 28, 2020
Canada
1 review
0 helpful votes
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Amazing!
November 28, 2020

I started to buy at white fox because of Sarah day, and now I can't stop buying! I am loving everything and the quality is really good. I'm all they way in Montreal Canada and the shipment took less then 7 days so that's a huge plus.

Date of experience: November 28, 2020
Florida
1 review
0 helpful votes
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Amazing
November 28, 2020

My favorite store! White fox always has my style and quality is amazing. I highly recommend white fox.

Date of experience: November 28, 2020
Canada
1 review
0 helpful votes
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Great clothes
November 28, 2020

Love white fox, always great quality clothes. Everytime my order comes in I am never disappointed. Also great swimsuits

Date of experience: November 27, 2020
Australia
1 review
0 helpful votes
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PERFECTION!
November 27, 2020

Where do I even begin, the quality, service care etc that goes into there company is flawless. They are so trendy it is out of this world how trendy they are, all of there collections with Sarah's day are absolutely amazing and tbh all the little things white fox does right. And I love that xx

Date of experience: November 27, 2020
GB
1 review
0 helpful votes
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White fox review
November 27, 2020

I'm always so out sanded by the quality and how easy it is to find something I love! The website is so easy to navigate and makes the whole experience so effortless

Date of experience: November 26, 2020
Australia
1 review
0 helpful votes
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Amazing
November 27, 2020

Very quick delivery and amazing prices. Bought a size too small and was an easy return process!
Very happy to purchase again.

Date of experience: November 26, 2020
Nevada
1 review
0 helpful votes
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Wonderful!
November 27, 2020

This website is extremely easy to navigate, while extremely hard to practice self control! I love everything on here and not only plan to be a recurring customer, but to also suggest to my friends too!

Date of experience: November 26, 2020
California
1 review
0 helpful votes
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LOVE THIS PLACE!
November 27, 2020

The website is super clean and cute! They have all the best clothing items and I know whatever I choose is going to be amazing quality. I suggest this store to all of my friends. Will shop here forever!

Date of experience: November 26, 2020
Australia
1 review
0 helpful votes
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Good experience
November 26, 2020

Very easy to navigate site. A simple purchase. Overall a great shopping experience, will definitely be back purchasing off here again.

Date of experience: November 25, 2020
Australia
1 review
0 helpful votes
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Best customer service
November 26, 2020

Sop helpful and quick with response. Above and beyond service. Delivery is quick and good quality clothes

Date of experience: November 25, 2020
Maine
1 review
1 helpful vote
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Cheap product
November 25, 2020

I'm mad at myself for ordering again but only did because I had a gift card from a return otherwise I would never order from here returns/changes take way too long also customer service is average needs better training

Date of experience: November 25, 2020
Australia
1 review
0 helpful votes
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Love it!
November 25, 2020

Great quality clothing and good pricing.
Quick shipping! My go to shop for oversized tees!...

Date of experience: November 25, 2020
Mississippi
1 review
0 helpful votes
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Shipping
November 25, 2020

I had amazing customer service! Thank you so so much for helping me out with the shipping because I really needed it for my birthday!

Date of experience: November 24, 2020
Australia
1 review
0 helpful votes
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Orla in particular was amazing, her customer service could not have been better. Very happy with my overall experience :)

Date of experience: November 24, 2020
Australia
1 review
0 helpful votes
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Best customer service
November 24, 2020

The online customer service agent was so helpful! She went above and beyond. It made the entire process so quick and seamless! Love whitefox and their customer service! The quality of the essentials shorts and crew jumper I brought were amazing! So amazing I've brought 3 more sets

Date of experience: November 24, 2020